We offer prompt, professional, courteous service with over twenty years of experience dealing with residential and small business clients offering them solutions and fixing their computer and network issues at reasonable rates.
NC Computer Tech’s number one goal is to provide affordable high quality service. We troubleshoot, configure and fix computers, networks and network devices and we excel in all aspects of service. We specialize in on-site mobile service and repairs and we can also bring your computer back to our shop to repair it and drop it back off to you and reconnect everything. There’s a 24 hour turnaround time for most jobs done at our shop.
Windows and Mac computer diagnosis, service & repairs, virus removal, hardware upgrades, software installations, data recovery, data backup, secure wireless network setup, computer purchase consultations, training, and more.
Serving Angier, Apex, Cary, Duncan, Fuquay Varina, Garner, Holly Springs, Lillington, Raleigh, Willow Springs and surrounding NC areas. We specialize in virus, malware, and rootkit removal, desktop computer repairs, laptop repairs, network setups, data recovery and resolving computer problems.
We have many loyal repeat customers and we thank them for their continued business. We look forward to serving more people and providing a superior level of service at reasonable prices.

![]()
Here’s some of our real Google, Yelp, and Thumbtack reviews.
-
I purchased a very nice Dell monitor online that I could not get to work using their directions (and I do have some smarts). I contacted Al who came and was able to successfully set up this monitor and do some other IT work. Al was very knowledgeable and professional as well as able to give me pointers on staying safe, etc while on the World Wide Web. Highly recommend Al and NC Computer Tech.read moreread less
Judy W.×
Judy W.
I purchased a very nice Dell monitor online that I could not get to work using their directions (and I do have some smarts). I contacted Al who came and was able to successfully set up this monitor and do some other IT work. Al was very knowledgeable and professional as well as able to give me pointers on staying safe, etc while on the World Wide Web. Highly recommend Al and NC Computer Tech.After receiving several recommendations from Thumbtack I received a call from Al. He was able to make an appointment for the next morning which was awesome! He showed up right on time and got right to work evaluating the problem. He is very knowledgeable. I would definitely recommend him to anyone needing help with a computer issue.read moreread less
Marla C.×
Marla C.After receiving several recommendations from Thumbtack I received a call from Al. He was able to make an appointment for the next morning which was awesome! He showed up right on time and got right to work evaluating the problem. He is very knowledgeable. I would definitely recommend him to anyone needing help with a computer issue.Al is a great computer tech. He has trouble shooted my computer is many times .he has added things to it to make it better computer. he has problem solved all sorts of stuff. He even took one new computer I had and converted it from Windows to Linux so I had a different option besides windows. he can install extra programs that are not on there that you wouldn't think you could do but he did. He is very prompt and responsive to any questions and he comes over rather quickly when there is a problem and you need an answer quickly as well. He is very knowledgeable and a pleasant person to work with.read moreread less
marianne t.×
marianne t.Al is a great computer tech. He has trouble shooted my computer is many times .he has added things to it to make it better computer. he has problem solved all sorts of stuff. He even took one new computer I had and converted it from Windows to Linux so I had a different option besides windows. he can install extra programs that are not on there that you wouldn't think you could do but he did. He is very prompt and responsive to any questions and he comes over rather quickly when there is a problem and you need an answer quickly as well. He is very knowledgeable and a pleasant person to work with. - Al was excellent - prompt, professional, clearly very tech-knowledgeable. Was able to fix our issues quickly and thoroughly, and even did some extra work to help our desktop and phone operate better. Would use his services again, and would recommend him to anyone needing tech assistance.read moreread less
Meg S. - I really appreciate when professionals respect my time as much as their own. As such, I was thankful that Al called as soon as he realized he "Might" be a couple minutes late. The SW problems with my HP desktop were anything but standard but Al stuck with it and was able to everything working again in less than two hours. I would comfortably recommend Al Williams to fix your computerread moreread less
Steve M.×
Steve M.I really appreciate when professionals respect my time as much as their own. As such, I was thankful that Al called as soon as he realized he "Might" be a couple minutes late. The SW problems with my HP desktop were anything but standard but Al stuck with it and was able to everything working again in less than two hours. I would comfortably recommend Al Williams to fix your computer -
Charlie F.Al is the computer expert I’ve hoped for. If you have any problem with machines, network, connectivity, etc., Al is the person to call.read moreread less
Patricia R.I would highly recommend NC Computer Tech. Al came out to our home and was able to quickly pinpoint the issue we were having with our wifi. I had gotten a quote from another company that had tried to sell me hundreds of dollars of new equipment, which I didn't need at all. I was very grateful to find an honest guy who knew what he was doing. He was also very responsive to texts and arrived on time.read moreread less
Kim×
KimI would highly recommend NC Computer Tech. Al came out to our home and was able to quickly pinpoint the issue we were having with our wifi. I had gotten a quote from another company that had tried to sell me hundreds of dollars of new equipment, which I didn't need at all. I was very grateful to find an honest guy who knew what he was doing. He was also very responsive to texts and arrived on time. - I would highly recommend NC Computer Tech. Al came out to our home and was able to quickly pinpoint the issue we were having with our wifi. I had gotten a quote from another company that had tried to sell me hundreds of dollars of new equipment, which I didn't need at all. I was very grateful to find an honest guy who knew what he was doing. He was also very responsive to texts and arrived on time.read moreread less
Kim O.×
Kim O.I would highly recommend NC Computer Tech. Al came out to our home and was able to quickly pinpoint the issue we were having with our wifi. I had gotten a quote from another company that had tried to sell me hundreds of dollars of new equipment, which I didn't need at all. I was very grateful to find an honest guy who knew what he was doing. He was also very responsive to texts and arrived on time. - Al fixed two computers for me, one with a memory error. He is very knowledgeable about computers and their foibles and did a thorough job. I recommend him highly.read moreread less
Peter C.Al is excellent. He knows computers and is very upfront and honest about the service he provides. For me it basically was about my limitations about computers and most importantly that Al provided his service and knowledge at my home. I would recommend his expetise whole heartedly. I am glad that I have met him and that I know I have someone to trust when and if I should need his services in the future.read moreread less
Carl P.×
Carl P.Al is excellent. He knows computers and is very upfront and honest about the service he provides. For me it basically was about my limitations about computers and most importantly that Al provided his service and knowledge at my home. I would recommend his expetise whole heartedly. I am glad that I have met him and that I know I have someone to trust when and if I should need his services in the future. - Prompt, knows his stuff, priced right, personable. Put his contact info in my phone - when someone makes my contacts in my phone, well, they are special. Like a good car mechanic, worth their weight in gold.read moreread less
Donna A.I called NC Computer Tech on Tuesday asking for help ! I was operating a Window 7 system and needed to upgrade to a Window 10 system. I asked questions concerning the ability of my machine to handle the upgrade and to also improve my memory. Amazing but Al called me on Wednesday to let me know he would deliver my system back to me on Thursday ! Wow, fast turn around. Al also spent time going over my new learning curve. I never had to leave my home during this covid-19 pandemic. I would highly recommend NC Computer Tech to anyone who would like to experience honesty and a quick turn around. Thanks Al !read moreread less
Gary B.×
Gary B.I called NC Computer Tech on Tuesday asking for help ! I was operating a Window 7 system and needed to upgrade to a Window 10 system. I asked questions concerning the ability of my machine to handle the upgrade and to also improve my memory. Amazing but Al called me on Wednesday to let me know he would deliver my system back to me on Thursday ! Wow, fast turn around. Al also spent time going over my new learning curve. I never had to leave my home during this covid-19 pandemic. I would highly recommend NC Computer Tech to anyone who would like to experience honesty and a quick turn around. Thanks Al ! - Al responded within 24 hours to my call and was on-site shortly after to fix my outlook and yahoo mail. Others tried but Al figured out a complicated way to get them both back up and running. He also installed a faster HD and saved me $ from having to upgrade to windows 11 and new laptop. I would highly recommend and use NC Computer Tech again!read moreread less
A. R.×
A. R.Al responded within 24 hours to my call and was on-site shortly after to fix my outlook and yahoo mail. Others tried but Al figured out a complicated way to get them both back up and running. He also installed a faster HD and saved me $ from having to upgrade to windows 11 and new laptop. I would highly recommend and use NC Computer Tech again!Great experience. Highly recommend Al. He handled all our network issues and got us up and running very quickly. As a self-employed family that meant a lot.read moreread less
Keri B.Al was a pleasure to work with. He was knowledgeable and professional. He was honest and provided me with several options when deciding the best course of action in fixing my computer. He did a great job fixing my computer. I would most definitely recommend Al and use his services again.read moreread less
Jess W. - Al connected a network printer that I couldn't get connected and fixed my laptop. I was really grateful for his service.read moreread less
Linda M.He called twice to indicate he was on his way. He went through several procedures to clear up problems, double-checking each and then helped with a storage concern. His rates were consistent with others although he did have a travel fee. Check his website for rates. He explained what he was doing as he was doing it and everything had a purpose. I didn't get the impression he was padding the bill on his hourly rate.read moreread less
Jay E.×
Jay E.He called twice to indicate he was on his way. He went through several procedures to clear up problems, double-checking each and then helped with a storage concern. His rates were consistent with others although he did have a travel fee. Check his website for rates. He explained what he was doing as he was doing it and everything had a purpose. I didn't get the impression he was padding the bill on his hourly rate.Al came in a did a thorough diagnosis of my computer to ensure he knew exactly what the issue was. Once identifying the presence of a virus and pinpointing which virus it was, Al executed several different virus removal programs to ensure complete removal. I would recommend Al to anyone who is dealing with computer viruses.read moreread less
Rob H.×
Rob H.Al came in a did a thorough diagnosis of my computer to ensure he knew exactly what the issue was. Once identifying the presence of a virus and pinpointing which virus it was, Al executed several different virus removal programs to ensure complete removal. I would recommend Al to anyone who is dealing with computer viruses. - Al was fantastic to work with and was able to come to our office at very short notice. He is extremely knowledgeable and diagnosed and resolved our hardware issues very quickly and gave us some best practices to follow going forward. Al's follow up / customer care was on point. Fantastic service all round.read moreread less
Sandy G.×
Sandy G.Al was fantastic to work with and was able to come to our office at very short notice. He is extremely knowledgeable and diagnosed and resolved our hardware issues very quickly and gave us some best practices to follow going forward. Al's follow up / customer care was on point. Fantastic service all round.This is the 2nd time I have called NC Computer Tech and it is the only company I will call and use for any computer issues. I first called Al about 3 years ago because my computer was fairly old and having a few issues. Because I own a business that depends on my computer, I needed to upgrade and he was super helpful and answered all my questions and recommended a new computer and got everything upgraded, transferred to the new machine and made sure everything was working properly. A few days ago, I called him again to upgrade from Windows 7 to Windows 10. Again, he was able to come out quickly and get the upgrade done. Made some recommendations that would make my computer work better and got all that installed and done as well. He came out and got everything done in the time he said and made sure everything was working properly. NC Computer Tech is the only company I will have work on my computer and the only company i will go to for any computer questions. Al Williams is very knowledgeable, honest and trustworthy, and I highly recommend using him for any computer needs.read moreread less
Karen T.×
Karen T.This is the 2nd time I have called NC Computer Tech and it is the only company I will call and use for any computer issues. I first called Al about 3 years ago because my computer was fairly old and having a few issues. Because I own a business that depends on my computer, I needed to upgrade and he was super helpful and answered all my questions and recommended a new computer and got everything upgraded, transferred to the new machine and made sure everything was working properly. A few days ago, I called him again to upgrade from Windows 7 to Windows 10. Again, he was able to come out quickly and get the upgrade done. Made some recommendations that would make my computer work better and got all that installed and done as well. He came out and got everything done in the time he said and made sure everything was working properly. NC Computer Tech is the only company I will have work on my computer and the only company i will go to for any computer questions. Al Williams is very knowledgeable, honest and trustworthy, and I highly recommend using him for any computer needs.Al has an intuitive understanding of what can go wrong with computer systems. After talking to me on the phone about the new build my son and I had just completed, he was able to figure out that the RAM we install not be playing nice with the mother board. He showed up with a couple sticks of memory from one of his own computers, stuck those in for a test and it ran beautifully. I ordered new RAM and haven't had any problems with BSODs since we installed them. Then on his follow up phone call to see how things were going, Al gave me the clue I needed to fix the files that got corrupted when we ignored his advice. I will definitely call him again next time.read moreread less
Mary T.×
Mary T.Al has an intuitive understanding of what can go wrong with computer systems. After talking to me on the phone about the new build my son and I had just completed, he was able to figure out that the RAM we install not be playing nice with the mother board. He showed up with a couple sticks of memory from one of his own computers, stuck those in for a test and it ran beautifully. I ordered new RAM and haven't had any problems with BSODs since we installed them. Then on his follow up phone call to see how things were going, Al gave me the clue I needed to fix the files that got corrupted when we ignored his advice. I will definitely call him again next time. - This is a first class operation. The owner is knowledgeable and efficient. I would highly recommend them for your computer repair needs.read moreread less
Shannon H.Al is a superior technition and professional. His response time is quick and his work is spot on - his attention to the immediate problem and then identifying other potential issues is all you could ask for. I have multiple repairs with him and I don’t trust anyone else. He does not disappointread moreread less
stephen l.×
stephen l.Al is a superior technition and professional. His response time is quick and his work is spot on - his attention to the immediate problem and then identifying other potential issues is all you could ask for. I have multiple repairs with him and I don’t trust anyone else. He does not disappoint -
Bob K.Al was recommended by a friend. He replaced the power jack in my laptop and I'm back in business. I'm very happy with his service.read moreread less
Tanya G. - Al did a great job resolving my problem after Lenovo told me, essentially, that there was nothing they could do but simply totally wipe out my machine and return it to it's original state...simply unacceptable since I would have lost all of my data. Thanks, Al.read moreread less
Michael R.I have used NC Computer Tech for several years for my business. Al is very knowledgeable and responsive whenever we need his assistance to solve our network or computer issues. Highly recommeded.read moreread less
Bill M. - Was very pleased working with Al. He addressed all of our personal IT issues and even suggested measures that improved our IT security and limited unnecessary Web exposure. Recommended some equipment upgrades that we needed, so I purchased them and he will install and sync with our system soon. Obviously well versed in IT disciplines and a pleasure to work with.read moreread less
John C.×
John C.Was very pleased working with Al. He addressed all of our personal IT issues and even suggested measures that improved our IT security and limited unnecessary Web exposure. Recommended some equipment upgrades that we needed, so I purchased them and he will install and sync with our system soon. Obviously well versed in IT disciplines and a pleasure to work with.Al fixed a problem I was having with my network and installed a SSD in my laptop and it's running great, I didn't lose any files in the process. I will be using him for any future computer work I may have. I'm very happy with everything he did.read moreread less
Linda M. - Had a problem with Thunderbird and what an update apparently did with the "address book". Mr. Williams came as planned, cleaned through the PC, changing a couple of options in Thunderbird so that it won't automatically upgrade in the future. He also found a number of programs running in the background that were of no interest to me and were slowing the computer down. Mr. Williams seemed to be a very personable person, explained what he was doing as he went along. I would certainly call him again if necessary!read moreread less
Norma S.×
Norma S.Had a problem with Thunderbird and what an update apparently did with the "address book". Mr. Williams came as planned, cleaned through the PC, changing a couple of options in Thunderbird so that it won't automatically upgrade in the future. He also found a number of programs running in the background that were of no interest to me and were slowing the computer down. Mr. Williams seemed to be a very personable person, explained what he was doing as he went along. I would certainly call him again if necessary!I needed data transferred from my old computer that died to my new one. Al moved everything over for me and set my new system up on my network, plus he fixed a network printer problem I was having. I'm very happy with his service.read moreread less
Larry J.I highly recommend NC Computer Tech! Al solved our computer problems - we have kids remote learning and parents doing work from home - he was persistent in getting our system to work and meet our needs. He also follows up with you to see if his work continues to fix the problem. Al takes time to explain what he is doing and what is going on with your computer system; I am no computer whiz, he brings it down to a level I could understand (much appreciated!). He is also responsive - we were able to secure an appointment w/in a day or two. You cannot go wrong calling Al to help!read moreread less
Stacey J.×
Stacey J.I highly recommend NC Computer Tech! Al solved our computer problems - we have kids remote learning and parents doing work from home - he was persistent in getting our system to work and meet our needs. He also follows up with you to see if his work continues to fix the problem. Al takes time to explain what he is doing and what is going on with your computer system; I am no computer whiz, he brings it down to a level I could understand (much appreciated!). He is also responsive - we were able to secure an appointment w/in a day or two. You cannot go wrong calling Al to help! - I would definitely recommend Al to anyone that needs computer tech support!! He was on time, figured out the issue right away, and knew exactly how to solve it. He was very knowledgeable and explained everything so that I knew exactly what was wrong with my computer system. He called local stores to find the part that I needed and in my opinion went above and beyond for me!! He made sure the job was done and done right!! I will be calling him again in the future for any computer problems and you should too!!read moreread less
Dylan B.×
Dylan B.I would definitely recommend Al to anyone that needs computer tech support!! He was on time, figured out the issue right away, and knew exactly how to solve it. He was very knowledgeable and explained everything so that I knew exactly what was wrong with my computer system. He called local stores to find the part that I needed and in my opinion went above and beyond for me!! He made sure the job was done and done right!! I will be calling him again in the future for any computer problems and you should too!! -
Tom L.Al fixed everything requested with great ease and explained what he was doing so I could understand. He answered all of my questions and made recommendations. Great person to have as an IT professional.read moreread less
Debbie S. - Mr. Williams was very prompt and professional. He completely assessed the connection issues between my desktop, laptop and printer. The aged printer presented some unique problems that were resolved due to Mr. Williams' extensive experience in his field.read moreread less
William C.I have been using NC Computer Tech for many years. Al takes care of our business & personal computer problems. I call him and he is able to come by the shop within a day if not that day. He is easy to work with, very nice and is always able to fix the problem. I have never been disappointed. As a small business owner I would highly recommend him.read moreread less
Rose H.×
Rose H.I have been using NC Computer Tech for many years. Al takes care of our business & personal computer problems. I call him and he is able to come by the shop within a day if not that day. He is easy to work with, very nice and is always able to fix the problem. I have never been disappointed. As a small business owner I would highly recommend him. -
During the latter part of this past December, my Office network was hacked by professionals. I contacted NC Computer Tech and Al Williams returned my call very quickly and we set up a appointment for the next day.He arrived at the agreed time with all his professional equipment and began work immediately. He was able to "clean" all of the computers and related equipment and restored the system to excellent condition within five hours over a two day period. Al Williams demonstrated very professional knowledge and experience as well as customer focus during this project and that is why I rated him a "FIVE STAR" performance.read moreread less
David T.×
David T.
During the latter part of this past December, my Office network was hacked by professionals. I contacted NC Computer Tech and Al Williams returned my call very quickly and we set up a appointment for the next day.He arrived at the agreed time with all his professional equipment and began work immediately. He was able to "clean" all of the computers and related equipment and restored the system to excellent condition within five hours over a two day period. Al Williams demonstrated very professional knowledge and experience as well as customer focus during this project and that is why I rated him a "FIVE STAR" performance.NC Computer Tech is amazing! Whatever my issue is they are quick to arrive and quick to diagnose and repair. They are very highly recommended.read moreread less
Mark B. -
Marianne T.I needed data recovered on a laptop HDD. I posted to Thumbtack and got a few email responses within the hour. Al also called that same night but I didn't speak with him until the next day. He told me what he felt he could do, when he would have the job done, and the cost. He had the recovery completed and data to me the next day and took time to explain things. I like his hussle and professionalism. I hope I never need to use him again but if I do I won't hesitate contacting him!read moreread less
Vincent L.×
Vincent L.I needed data recovered on a laptop HDD. I posted to Thumbtack and got a few email responses within the hour. Al also called that same night but I didn't speak with him until the next day. He told me what he felt he could do, when he would have the job done, and the cost. He had the recovery completed and data to me the next day and took time to explain things. I like his hussle and professionalism. I hope I never need to use him again but if I do I won't hesitate contacting him!I called NC Computer Tech randomly from a Google search and I am so glad I did! I needed an upgrade to a laptop I had bought recently- new SSD and RAM. I had no idea which items to buy for the upgrade. Al offered his expert opinion as to which items were the best quality. He patiently waited while my items arrived, stopped by my house to pick everything up, and updated the laptop in less than 24 hours! I could not be more pleased with the quality of Al’s work, and his stellar customer service! He is also really nice and funny. If you are thinking about doing any work to your computer, definitely give Al a call! Highly recommend!read moreread less
David K.×
David K.I called NC Computer Tech randomly from a Google search and I am so glad I did! I needed an upgrade to a laptop I had bought recently- new SSD and RAM. I had no idea which items to buy for the upgrade. Al offered his expert opinion as to which items were the best quality. He patiently waited while my items arrived, stopped by my house to pick everything up, and updated the laptop in less than 24 hours! I could not be more pleased with the quality of Al’s work, and his stellar customer service! He is also really nice and funny. If you are thinking about doing any work to your computer, definitely give Al a call! Highly recommend!







