We offer prompt, professional, courteous service with over twenty years of experience dealing with residential and small business clients offering them solutions and fixing their computer and network issues at reasonable rates.
NC Computer Tech’s number one goal is to provide affordable high quality service. We troubleshoot, configure and fix computers, networks and network devices and we excel in all aspects of service. We specialize in on-site mobile service and repairs and we can also bring your computer back to our shop to repair it and drop it back off to you and reconnect everything. There’s a 24 hour turnaround time for most jobs done at our shop.
Windows and Mac computer diagnosis, service & repairs, virus removal, hardware upgrades, software installations, data recovery, data backup, secure wireless network setup, computer purchase consultations, training, and more.
Serving Angier, Apex, Cary, Duncan, Fuquay Varina, Garner, Holly Springs, Lillington, Raleigh, Willow Springs and surrounding NC areas. We specialize in virus, malware, and rootkit removal, desktop computer repairs, laptop repairs, network setups, data recovery and resolving computer problems.
We have many loyal repeat customers and we thank them for their continued business. We look forward to serving more people and providing a superior level of service at reasonable prices.
Here’s some of our real Google, Yelp, and Thumbtack reviews.
- This is the 2nd time I have called NC Computer Tech and it is the only company I will call and use for any computer issues. I first called Al about 3 years ago because my computer was fairly old and having a few issues. Because I own a business that depends on my computer, I needed to upgrade and he was super helpful and answered all my questions and recommended a new computer and got everything upgraded, transferred to the new machine and made sure everything was working properly. A few days ago, I called him again to upgrade from Windows 7 to Windows 10. Again, he was able to come out quickly and get the upgrade done. Made some recommendations that would make my computer work better and got all that installed and done as well. He came out and got everything done in the time he said and made sure everything was working properly. NC Computer Tech is the only company I will have work on my computer and the only company i will go to for any computer questions. Al Williams is very knowledgeable, honest and trustworthy, and I highly recommend using him for any computer needs.read moreread lessKaren T.×Karen T.This is the 2nd time I have called NC Computer Tech and it is the only company I will call and use for any computer issues. I first called Al about 3 years ago because my computer was fairly old and having a few issues. Because I own a business that depends on my computer, I needed to upgrade and he was super helpful and answered all my questions and recommended a new computer and got everything upgraded, transferred to the new machine and made sure everything was working properly. A few days ago, I called him again to upgrade from Windows 7 to Windows 10. Again, he was able to come out quickly and get the upgrade done. Made some recommendations that would make my computer work better and got all that installed and done as well. He came out and got everything done in the time he said and made sure everything was working properly. NC Computer Tech is the only company I will have work on my computer and the only company i will go to for any computer questions. Al Williams is very knowledgeable, honest and trustworthy, and I highly recommend using him for any computer needs.Dale G.Al came out to our office and set up a new network printer we had bought and fixed two old desktop computers that our employees were using. He also got our file shares to work properly within our network. Now we can share files across our internal network without having to use a cloud service or email to send files to other employees like we were doing before he showed up. Al was recommend to me by a friend of mine and I'm very happy I used him. He was polite, professional, and his rates were very reasonable for the amount of work he did. I will be calling him again.read moreread lessMarie B.×Marie B.Al came out to our office and set up a new network printer we had bought and fixed two old desktop computers that our employees were using. He also got our file shares to work properly within our network. Now we can share files across our internal network without having to use a cloud service or email to send files to other employees like we were doing before he showed up. Al was recommend to me by a friend of mine and I'm very happy I used him. He was polite, professional, and his rates were very reasonable for the amount of work he did. I will be calling him again.
- I called NC Computer Tech on Tuesday asking for help ! I was operating a Window 7 system and needed to upgrade to a Window 10 system. I asked questions concerning the ability of my machine to handle the upgrade and to also improve my memory. Amazing but Al called me on Wednesday to let me know he would deliver my system back to me on Thursday ! Wow, fast turn around. Al also spent time going over my new learning curve. I never had to leave my home during this covid-19 pandemic. I would highly recommend NC Computer Tech to anyone who would like to experience honesty and a quick turn around. Thanks Al !read moreread lessGary B.×Gary B.I called NC Computer Tech on Tuesday asking for help ! I was operating a Window 7 system and needed to upgrade to a Window 10 system. I asked questions concerning the ability of my machine to handle the upgrade and to also improve my memory. Amazing but Al called me on Wednesday to let me know he would deliver my system back to me on Thursday ! Wow, fast turn around. Al also spent time going over my new learning curve. I never had to leave my home during this covid-19 pandemic. I would highly recommend NC Computer Tech to anyone who would like to experience honesty and a quick turn around. Thanks Al !
- Al is a first rate computer wiz, and a kind and considerate tech-person. My husband and are are newbie users and when my husband got hit with a computer scam Al was willing to rearrange other appointments so he could come out quickly, because he heard the panic in my husbands voice! Al is very knowledgeable about many systems, programs and apps, he is thorough, and very willing to answer our questions! Plus he makes housecalls, and if it’s a complicated fix he is prompt in pickup and return. I highly recommend him.read moreread lessKathy R.×Kathy R.Al is a first rate computer wiz, and a kind and considerate tech-person. My husband and are are newbie users and when my husband got hit with a computer scam Al was willing to rearrange other appointments so he could come out quickly, because he heard the panic in my husbands voice! Al is very knowledgeable about many systems, programs and apps, he is thorough, and very willing to answer our questions! Plus he makes housecalls, and if it’s a complicated fix he is prompt in pickup and return. I highly recommend him.Very pleased with the service we received. Very professional, efficient and knowledgeable. Took care of our issues. I highly recommend NC Computer Tech.read moreread lessSteve B.Al was fantastic to work with and was able to come to our office at very short notice. He is extremely knowledgeable and diagnosed and resolved our hardware issues very quickly and gave us some best practices to follow going forward. Al's follow up / customer care was on point. Fantastic service all round.read moreread lessSandy G.×Sandy G.Al was fantastic to work with and was able to come to our office at very short notice. He is extremely knowledgeable and diagnosed and resolved our hardware issues very quickly and gave us some best practices to follow going forward. Al's follow up / customer care was on point. Fantastic service all round.
- It was a pleasure working with Al on several computer issues. I had a "mystery hard drive" from an old computer from which I needed data recovery. (I was sure that the computer had been my mother's, but when Al recovered the data, it turned out to be my son's. Al was very patient and understanding about the confusion.) Al also cleaned up a laptop for me, making it fully functional and virus free.
Al drove to Durham and picked up both the hard drive and my laptop, so the whole experience was easy and "painless' for me. He performed the work overnight and returned the next day with my computer.
He completed the work in just a couple of hours, making the service very affordable.
Al excels at explaining technology in layman's terms...which I appreciate! He is very personable and professional.
I also own a small business and plan to use Al to freshen up the office computer network. In my opinion, you can't go wrong by selecting Al Williams for your computer/network issues.read moreread lessLinda L.×Linda L.It was a pleasure working with Al on several computer issues. I had a "mystery hard drive" from an old computer from which I needed data recovery. (I was sure that the computer had been my mother's, but when Al recovered the data, it turned out to be my son's. Al was very patient and understanding about the confusion.) Al also cleaned up a laptop for me, making it fully functional and virus free.
Al drove to Durham and picked up both the hard drive and my laptop, so the whole experience was easy and "painless' for me. He performed the work overnight and returned the next day with my computer.
He completed the work in just a couple of hours, making the service very affordable.
Al excels at explaining technology in layman's terms...which I appreciate! He is very personable and professional.
I also own a small business and plan to use Al to freshen up the office computer network. In my opinion, you can't go wrong by selecting Al Williams for your computer/network issues.Al is excellent. He knows computers and is very upfront and honest about the service he provides. For me it basically was about my limitations about computers and most importantly that Al provided his service and knowledge at my home. I would recommend his expetise whole heartedly. I am glad that I have met him and that I know I have someone to trust when and if I should need his services in the future.read moreread lessCarl P.×Carl P.Al is excellent. He knows computers and is very upfront and honest about the service he provides. For me it basically was about my limitations about computers and most importantly that Al provided his service and knowledge at my home. I would recommend his expetise whole heartedly. I am glad that I have met him and that I know I have someone to trust when and if I should need his services in the future. - Al was quick to respond to the issues that I was having with my computer. He was knowledgeable, personable and I knew what the charges would be in advance. He'll definitely get my call if I need help again!read moreread lessKathy W.I worked with NC Computer Tech to build and trouble shoot a brand new gaming PC. Al was time efficient, friendly, and very knowledgeable. Highly recommend for anyone needing computer services.read moreread lessCharles E.
- Al Williams is a very dependable, versatile, and helpful computer specialist. He has helped me again and again with problems I have had with my desktop, my laptop, my printer, my monitors, and the scanner. Since I know very little about computers, I have been especially grateful to find someone like Al, whom I can trust to do what is necessary to fix any problems and also to help me set up new computers. Al is SO much better than large commercial tech setup and repair services. Definitely five stars from me. Thanks, Al!read moreread lessJohn P.×John P.Al Williams is a very dependable, versatile, and helpful computer specialist. He has helped me again and again with problems I have had with my desktop, my laptop, my printer, my monitors, and the scanner. Since I know very little about computers, I have been especially grateful to find someone like Al, whom I can trust to do what is necessary to fix any problems and also to help me set up new computers. Al is SO much better than large commercial tech setup and repair services. Definitely five stars from me. Thanks, Al!Susan M.
- Al fixed two computers for me, one with a memory error. He is very knowledgeable about computers and their foibles and did a thorough job. I recommend him highly.read moreread lessPeter C.MY PC HAD COMPLAINCE ISSUES AND HE WAS VERY THROUGH. PLEASANT TO WORK WITH AND WILL USE AGAIN IF HAVE PC ISSUES.read moreread lessDebbie S.
- I and my company have used NC Computer Tech several times over a few years now. Response is quick, communication is thorough. I've recommended Al Williams and his services to family and friends as well.read moreread lessNancy R.Al fixed everything requested with great ease and explained what he was doing so I could understand. He answered all of my questions and made recommendations. Great person to have as an IT professional.read moreread lessDebbie S.Al is a superior technition and professional. His response time is quick and his work is spot on - his attention to the immediate problem and then identifying other potential issues is all you could ask for. I have multiple repairs with him and I don’t trust anyone else. He does not disappointread moreread lessstephen l.×stephen l.Al is a superior technition and professional. His response time is quick and his work is spot on - his attention to the immediate problem and then identifying other potential issues is all you could ask for. I have multiple repairs with him and I don’t trust anyone else. He does not disappoint
- Mr. Williams was very prompt and professional. He completely assessed the connection issues between my desktop, laptop and printer. The aged printer presented some unique problems that were resolved due to Mr. Williams' extensive experience in his field.read moreread lessWilliam C.Al worked on my IMac computer to help it run faster. He also took an old computer that was not working at all and was able to retrieve all the data for me.He has several ideas and options for the MAc and pc.He knows computers and is very helpful. I appreciate the time he took.read moreread lessAlexandra B.Can not speak highly enough about Al. Totally consummate professional, exceptionally knowledgeable, and goes the "extra mile" in helping, suggesting, and providing over and above assistance one could asked for and expect. I would not hesitate to recommend Al to any one in need of any type of computer help.read moreread lessDaniel S.×Daniel S.Can not speak highly enough about Al. Totally consummate professional, exceptionally knowledgeable, and goes the "extra mile" in helping, suggesting, and providing over and above assistance one could asked for and expect. I would not hesitate to recommend Al to any one in need of any type of computer help.
- I would definitely recommend Al to anyone that needs computer tech support!! He was on time, figured out the issue right away, and knew exactly how to solve it. He was very knowledgeable and explained everything so that I knew exactly what was wrong with my computer system. He called local stores to find the part that I needed and in my opinion went above and beyond for me!! He made sure the job was done and done right!! I will be calling him again in the future for any computer problems and you should too!!read moreread lessDylan B.×Dylan B.I would definitely recommend Al to anyone that needs computer tech support!! He was on time, figured out the issue right away, and knew exactly how to solve it. He was very knowledgeable and explained everything so that I knew exactly what was wrong with my computer system. He called local stores to find the part that I needed and in my opinion went above and beyond for me!! He made sure the job was done and done right!! I will be calling him again in the future for any computer problems and you should too!!Added a printer to an existing wireless network that had some odd features since it was an older printer. Took care to download needed drivers ahead of the visit. Showed up on time and good at discussing the problem and other topics.read moreread lessKevin W.
- Al came out the same day and had our computer up and running within a couple of hours. He explained everything he was doing and answered all my questions and concerns. He also called the next day just to follow up. I highly recommend NC Computer Tech. Thanks so much Al!read moreread lessLisa C.Al helped my laptop that was plagued with many issues! Works great now! Yes, I would highly recommend him to others.read moreread lessJeri M.I have been using NC Computer Tech for many years. Al takes care of our business & personal computer problems. I call him and he is able to come by the shop within a day if not that day. He is easy to work with, very nice and is always able to fix the problem. I have never been disappointed. As a small business owner I would highly recommend him.read moreread lessRose H.×Rose H.I have been using NC Computer Tech for many years. Al takes care of our business & personal computer problems. I call him and he is able to come by the shop within a day if not that day. He is easy to work with, very nice and is always able to fix the problem. I have never been disappointed. As a small business owner I would highly recommend him.
- Al is a great guy and can fix your computer properly. He keeps you informed daily on progress and advices you along the way. I highly recommend Alread moreread lessMike A.Al was very helpful getting my printer back online with my computer. It was a little tricky because of the printer but he stayed until the job was done. He was very professional and answered my questions. We're getting new laptops and I will have him back to transfer everything to our new laptops. I highly recommend Al Williams.read moreread lessNadine B.×Nadine B.Al was very helpful getting my printer back online with my computer. It was a little tricky because of the printer but he stayed until the job was done. He was very professional and answered my questions. We're getting new laptops and I will have him back to transfer everything to our new laptops. I highly recommend Al Williams.
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I purchased a very nice Dell monitor online that I could not get to work using their directions (and I do have some smarts). I contacted Al who came and was able to successfully set up this monitor and do some other IT work. Al was very knowledgeable and professional as well as able to give me pointers on staying safe, etc while on the World Wide Web. Highly recommend Al and NC Computer Tech.
read moreread lessJudy W.×Judy W.I purchased a very nice Dell monitor online that I could not get to work using their directions (and I do have some smarts). I contacted Al who came and was able to successfully set up this monitor and do some other IT work. Al was very knowledgeable and professional as well as able to give me pointers on staying safe, etc while on the World Wide Web. Highly recommend Al and NC Computer Tech.Al came out very promptly to our home and ran several scans to make sure he was very thorough. He found several viruses and we were up and running again in about an hour and a half. Highly recommend Al!read moreread lessMaggie P. - Al came on short notice and did a great job diagnosing the problem I was having and fixed it right away. I would highly reccomend his services.Ray Shedlickread moreread lessRay S.Al is a great computer tech. He has trouble shooted my computer is many times .he has added things to it to make it better computer. he has problem solved all sorts of stuff. He even took one new computer I had and converted it from Windows to Linux so I had a different option besides windows. he can install extra programs that are not on there that you wouldn't think you could do but he did. He is very prompt and responsive to any questions and he comes over rather quickly when there is a problem and you need an answer quickly as well. He is very knowledgeable and a pleasant person to work with.read moreread lessmarianne t.×marianne t.Al is a great computer tech. He has trouble shooted my computer is many times .he has added things to it to make it better computer. he has problem solved all sorts of stuff. He even took one new computer I had and converted it from Windows to Linux so I had a different option besides windows. he can install extra programs that are not on there that you wouldn't think you could do but he did. He is very prompt and responsive to any questions and he comes over rather quickly when there is a problem and you need an answer quickly as well. He is very knowledgeable and a pleasant person to work with.
- Al is great! I usually feel intimidated by IT folks, but Al was genuine and down to earth, so I felt comfortable asking lots of questions. He answered with patience as he took me through the steps to better understand my computer and related issues. Before meeting with Al, I felt "at sea" anytime I ran into a snag, so I would put off getting problems resolved until they became overwhelming. I feel so relieved knowing that I have found an expert I can trust to give me straight answers, and help me right away.read moreread lessLorraine N.×Lorraine N.Al is great! I usually feel intimidated by IT folks, but Al was genuine and down to earth, so I felt comfortable asking lots of questions. He answered with patience as he took me through the steps to better understand my computer and related issues. Before meeting with Al, I felt "at sea" anytime I ran into a snag, so I would put off getting problems resolved until they became overwhelming. I feel so relieved knowing that I have found an expert I can trust to give me straight answers, and help me right away.
- Al arrived right on time and got the problem fixed within an hour. He's a nice guy too!read moreread lessJames W.I would highly recommend NC Computer Tech. Al came out to our home and was able to quickly pinpoint the issue we were having with our wifi. I had gotten a quote from another company that had tried to sell me hundreds of dollars of new equipment, which I didn't need at all. I was very grateful to find an honest guy who knew what he was doing. He was also very responsive to texts and arrived on time.read moreread lessKim×KimI would highly recommend NC Computer Tech. Al came out to our home and was able to quickly pinpoint the issue we were having with our wifi. I had gotten a quote from another company that had tried to sell me hundreds of dollars of new equipment, which I didn't need at all. I was very grateful to find an honest guy who knew what he was doing. He was also very responsive to texts and arrived on time.Al removed numerous viruses and malware, most of which I was not aware were even there. He visually inspected the hardware and noted that the motherboard was showing signs age that could indicate failure relatively soon. He noted that my hard drive was 10 years old and its performance had degraded over time. He made fixes to improve performance that he could given the hard drive problems. He made several suggestions including replacing the hard drive or a new computer given the potential problems with the motherboard.read moreread lessKeith B.×Keith B.Al removed numerous viruses and malware, most of which I was not aware were even there. He visually inspected the hardware and noted that the motherboard was showing signs age that could indicate failure relatively soon. He noted that my hard drive was 10 years old and its performance had degraded over time. He made fixes to improve performance that he could given the hard drive problems. He made several suggestions including replacing the hard drive or a new computer given the potential problems with the motherboard.
- Al did a great job setting up my new computer and tried to recover my data from my old “crashed” hard drive. He was knowledgeable, professional, and patient with my computer related questions.read moreread lessCharlotte H.He helping me figure out if my motherboard was the cause of no audio or it was a bad driver or what not. He figured out it was my motherboard and that I firied it when I transfered it over to my new case. so now i get to upgrade :). nothing could have been better he was a outstanding computer tech and very nice.read moreread lessHogan H.×Hogan H.He helping me figure out if my motherboard was the cause of no audio or it was a bad driver or what not. He figured out it was my motherboard and that I firied it when I transfered it over to my new case. so now i get to upgrade :). nothing could have been better he was a outstanding computer tech and very nice.
- Al is an outstanding computer technician and if I ever need to have my PC worked on again he is my first choice. I highly recommend him for your computer repair services.read moreread lessMike Z.Al is extremely knowledgeable on computers. He diagnosed my problem and was able to make the repairs and returned the computer when it was promised. In addition, he made suggestions that has proven to improve the workings of my computer. His fees are very reasonable and I will call Al the next time I require computer work. Thank you Al.read moreread lessCatherine D.×Catherine D.Al is extremely knowledgeable on computers. He diagnosed my problem and was able to make the repairs and returned the computer when it was promised. In addition, he made suggestions that has proven to improve the workings of my computer. His fees are very reasonable and I will call Al the next time I require computer work. Thank you Al.
- The J.
During the latter part of this past December, my Office network was hacked by professionals. I contacted NC Computer Tech and Al Williams returned my call very quickly and we set up a appointment for the next day.He arrived at the agreed time with all his professional equipment and began work immediately. He was able to "clean" all of the computers and related equipment and restored the system to excellent condition within five hours over a two day period. Al Williams demonstrated very professional knowledge and experience as well as customer focus during this project and that is why I rated him a "FIVE STAR" performance.
read moreread lessDavid T.×David T.During the latter part of this past December, my Office network was hacked by professionals. I contacted NC Computer Tech and Al Williams returned my call very quickly and we set up a appointment for the next day.He arrived at the agreed time with all his professional equipment and began work immediately. He was able to "clean" all of the computers and related equipment and restored the system to excellent condition within five hours over a two day period. Al Williams demonstrated very professional knowledge and experience as well as customer focus during this project and that is why I rated him a "FIVE STAR" performance.Al was thorough in the care of our pc and articulate in describing what he was or wasn't doing. He provided a spectrum of options, and let me decide; I appreciated this because there is no such thing as too much information. When I ultimately made my decision, I felt it was highly informed. i would definitely recommend Al's service.read moreread lessPaul Y.×Paul Y.Al was thorough in the care of our pc and articulate in describing what he was or wasn't doing. He provided a spectrum of options, and let me decide; I appreciated this because there is no such thing as too much information. When I ultimately made my decision, I felt it was highly informed. i would definitely recommend Al's service.