We offer prompt, professional, courteous service with over twenty years of experience dealing with residential and small business clients offering them solutions and fixing their computer and network issues at reasonable rates.
NC Computer Tech’s number one goal is to provide affordable high quality service. We troubleshoot, configure and fix computers, networks and network devices and we excel in all aspects of service. We specialize in on-site mobile service and repairs and we can also bring your computer back to our shop to repair it and drop it back off to you and reconnect everything. There’s a 24 hour turnaround time for most jobs done at our shop.
Windows and Mac computer diagnosis, service & repairs, virus removal, hardware upgrades, software installations, data recovery, data backup, secure wireless network setup, computer purchase consultations, training, and more.
Serving Angier, Apex, Cary, Duncan, Fuquay Varina, Garner, Holly Springs, Lillington, Raleigh, Willow Springs and surrounding NC areas. We specialize in virus, malware, and rootkit removal, desktop computer repairs, laptop repairs, network setups, data recovery and resolving computer problems.
We have many loyal repeat customers and we thank them for their continued business. We look forward to serving more people and providing a superior level of service at reasonable prices.

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Here’s some of our real Google, Yelp, and Thumbtack reviews.
- Al is the computer expert I’ve hoped for. If you have any problem with machines, network, connectivity, etc., Al is the person to call.read moreread less
Patricia R. - Al fixed everything requested with great ease and explained what he was doing so I could understand. He answered all of my questions and made recommendations. Great person to have as an IT professional.read moreread less
Debbie S.Al worked on my IMac computer to help it run faster. He also took an old computer that was not working at all and was able to retrieve all the data for me.He has several ideas and options for the MAc and pc.He knows computers and is very helpful. I appreciate the time he took.read moreread less
Alexandra B. - Al Williams is a very dependable, versatile, and helpful computer specialist. He has helped me again and again with problems I have had with my desktop, my laptop, my printer, my monitors, and the scanner. Since I know very little about computers, I have been especially grateful to find someone like Al, whom I can trust to do what is necessary to fix any problems and also to help me set up new computers. Al is SO much better than large commercial tech setup and repair services. Definitely five stars from me. Thanks, Al!read moreread less
John P.×
John P.Al Williams is a very dependable, versatile, and helpful computer specialist. He has helped me again and again with problems I have had with my desktop, my laptop, my printer, my monitors, and the scanner. Since I know very little about computers, I have been especially grateful to find someone like Al, whom I can trust to do what is necessary to fix any problems and also to help me set up new computers. Al is SO much better than large commercial tech setup and repair services. Definitely five stars from me. Thanks, Al!
Shelby R. - I highly recommend NC Computer Tech! Al solved our computer problems - we have kids remote learning and parents doing work from home - he was persistent in getting our system to work and meet our needs. He also follows up with you to see if his work continues to fix the problem. Al takes time to explain what he is doing and what is going on with your computer system; I am no computer whiz, he brings it down to a level I could understand (much appreciated!). He is also responsive - we were able to secure an appointment w/in a day or two. You cannot go wrong calling Al to help!read moreread less
Stacey J.×
Stacey J.I highly recommend NC Computer Tech! Al solved our computer problems - we have kids remote learning and parents doing work from home - he was persistent in getting our system to work and meet our needs. He also follows up with you to see if his work continues to fix the problem. Al takes time to explain what he is doing and what is going on with your computer system; I am no computer whiz, he brings it down to a level I could understand (much appreciated!). He is also responsive - we were able to secure an appointment w/in a day or two. You cannot go wrong calling Al to help!Al is a great computer tech. He has trouble shooted my computer is many times .he has added things to it to make it better computer. he has problem solved all sorts of stuff. He even took one new computer I had and converted it from Windows to Linux so I had a different option besides windows. he can install extra programs that are not on there that you wouldn't think you could do but he did. He is very prompt and responsive to any questions and he comes over rather quickly when there is a problem and you need an answer quickly as well. He is very knowledgeable and a pleasant person to work with.read moreread less
marianne t.×
marianne t.Al is a great computer tech. He has trouble shooted my computer is many times .he has added things to it to make it better computer. he has problem solved all sorts of stuff. He even took one new computer I had and converted it from Windows to Linux so I had a different option besides windows. he can install extra programs that are not on there that you wouldn't think you could do but he did. He is very prompt and responsive to any questions and he comes over rather quickly when there is a problem and you need an answer quickly as well. He is very knowledgeable and a pleasant person to work with.Al is great! I usually feel intimidated by IT folks, but Al was genuine and down to earth, so I felt comfortable asking lots of questions. He answered with patience as he took me through the steps to better understand my computer and related issues. Before meeting with Al, I felt "at sea" anytime I ran into a snag, so I would put off getting problems resolved until they became overwhelming. I feel so relieved knowing that I have found an expert I can trust to give me straight answers, and help me right away.read moreread less
Lorraine N.×
Lorraine N.Al is great! I usually feel intimidated by IT folks, but Al was genuine and down to earth, so I felt comfortable asking lots of questions. He answered with patience as he took me through the steps to better understand my computer and related issues. Before meeting with Al, I felt "at sea" anytime I ran into a snag, so I would put off getting problems resolved until they became overwhelming. I feel so relieved knowing that I have found an expert I can trust to give me straight answers, and help me right away. -
Charlie F.Al was recommended by a friend. He replaced the power jack in my laptop and I'm back in business. I'm very happy with his service.read moreread less
Tanya G. - I have used NC Computer Tech for several years for my business. Al is very knowledgeable and responsive whenever we need his assistance to solve our network or computer issues. Highly recommeded.read moreread less
Bill M.I called NC Computer Tech on Tuesday asking for help ! I was operating a Window 7 system and needed to upgrade to a Window 10 system. I asked questions concerning the ability of my machine to handle the upgrade and to also improve my memory.Amazing but Al called me on Wednesday to let me know he would deliver my system back to me on Thursday ! Wow, fast turn around. Al also spent time going over my new learning curve. I never had to leave my home during this covid-19 pandemic.I would highly recommend NC Computer Tech to anyone who would like to experience honesty and a quick turn around.Thanks Al !read moreread less
Gary B.×
Gary B.I called NC Computer Tech on Tuesday asking for help ! I was operating a Window 7 system and needed to upgrade to a Window 10 system. I asked questions concerning the ability of my machine to handle the upgrade and to also improve my memory.Amazing but Al called me on Wednesday to let me know he would deliver my system back to me on Thursday ! Wow, fast turn around. Al also spent time going over my new learning curve. I never had to leave my home during this covid-19 pandemic.I would highly recommend NC Computer Tech to anyone who would like to experience honesty and a quick turn around.Thanks Al !I have a Samsung Galaxy Note 9 that was having issues with the screen after I dropped it. Every other place I called didn't want to get involved with it and told me they stick primarily with iPhone repairs.Even though Al doesn't advertise cell phone repairs on his site I called and asked him if he could look at it. He said "sure, I'll check it out". I reiterated that it was a Samsung Galaxy Note 9 and he said "No problem, I'll check out out".To cut to the chase..He replaced the screen and it's as good as new. I know from reading about this phone that it's a very difficult phone to repair but he did it. He's dedicated and I think he's part of a dying breed of service professionals. He does it because he loves it and is not out for a quick buck.I'm a customer for life.Thanks Al!read moreread less
Stuart×
StuartI have a Samsung Galaxy Note 9 that was having issues with the screen after I dropped it. Every other place I called didn't want to get involved with it and told me they stick primarily with iPhone repairs.Even though Al doesn't advertise cell phone repairs on his site I called and asked him if he could look at it. He said "sure, I'll check it out". I reiterated that it was a Samsung Galaxy Note 9 and he said "No problem, I'll check out out".To cut to the chase..He replaced the screen and it's as good as new. I know from reading about this phone that it's a very difficult phone to repair but he did it. He's dedicated and I think he's part of a dying breed of service professionals. He does it because he loves it and is not out for a quick buck.I'm a customer for life.Thanks Al! - Al was very responsive and answered all my questions. He was able to transfer all my data and have my computer back to me the following day. He kept me apprised of the progress as he was working.read moreread less
Cynthia L.
Marianne T. - Al has fixed several computers for me over the years and he has always done an excellent job. I have recommended him to a lot of people.read moreread less
Don B.Al came to help me switch over from a Windows laptop to a MacBook Pro. He helped (and taught) me how to move around with all the icons, download software, to tell the difference in the type of programs/files, and move files from a USB drive to the mac. He was very knowledgeable and patient. You cannot go wrong!!read moreread less
Barbara H.×
Barbara H.Al came to help me switch over from a Windows laptop to a MacBook Pro. He helped (and taught) me how to move around with all the icons, download software, to tell the difference in the type of programs/files, and move files from a USB drive to the mac. He was very knowledgeable and patient. You cannot go wrong!! - Al fixed two computers for me, one with a memory error. He is very knowledgeable about computers and their foibles and did a thorough job. I recommend him highly.read moreread less
Peter C.Was very pleased working with Al. He addressed all of our personal IT issues and even suggested measures that improved our IT security and limited unnecessary Web exposure. Recommended some equipment upgrades that we needed, so I purchased them and he will install and sync with our system soon. Obviously well versed in IT disciplines and a pleasure to work with.read moreread less
John C.×
John C.Was very pleased working with Al. He addressed all of our personal IT issues and even suggested measures that improved our IT security and limited unnecessary Web exposure. Recommended some equipment upgrades that we needed, so I purchased them and he will install and sync with our system soon. Obviously well versed in IT disciplines and a pleasure to work with.Had a problem with Thunderbird and what an update apparently did with the "address book". Mr. Williams came as planned, cleaned through the PC, changing a couple of options in Thunderbird so that it won't automatically upgrade in the future. He also found a number of programs running in the background that were of no interest to me and were slowing the computer down. Mr. Williams seemed to be a very personable person, explained what he was doing as he went along. I would certainly call him again if necessary!read moreread less
Norma S.×
Norma S.Had a problem with Thunderbird and what an update apparently did with the "address book". Mr. Williams came as planned, cleaned through the PC, changing a couple of options in Thunderbird so that it won't automatically upgrade in the future. He also found a number of programs running in the background that were of no interest to me and were slowing the computer down. Mr. Williams seemed to be a very personable person, explained what he was doing as he went along. I would certainly call him again if necessary! - Al did a great job providing evaluation and recommendations for our home computers. After months of frustration, I wanted to know what to update or replace to make the system functional for us. Al came to my home and got everything up to speed in a cost effective way. He also provided help by phone to help us get acclimated to the changes. I really appreciated his help!read moreread less
Katie P.×
Katie P.Al did a great job providing evaluation and recommendations for our home computers. After months of frustration, I wanted to know what to update or replace to make the system functional for us. Al came to my home and got everything up to speed in a cost effective way. He also provided help by phone to help us get acclimated to the changes. I really appreciated his help!I and my company have used NC Computer Tech several times over a few years now. Response is quick, communication is thorough. I've recommended Al Williams and his services to family and friends as well.read moreread less
Nancy R. - Al is a great guy and can fix your computer properly. He keeps you informed daily on progress and advices you along the way. I highly recommend Alread moreread less
Mike A.He helping me figure out if my motherboard was the cause of no audio or it was a bad driver or what not. He figured out it was my motherboard and that I firied it when I transfered it over to my new case. so now i get to upgrade :). nothing could have been better he was a outstanding computer tech and very nice.read moreread less
Hogan H.×
Hogan H.He helping me figure out if my motherboard was the cause of no audio or it was a bad driver or what not. He figured out it was my motherboard and that I firied it when I transfered it over to my new case. so now i get to upgrade :). nothing could have been better he was a outstanding computer tech and very nice.It was a pleasure working with Al on several computer issues. I had a "mystery hard drive" from an old computer from which I needed data recovery. (I was sure that the computer had been my mother's, but when Al recovered the data, it turned out to be my son's. Al was very patient and understanding about the confusion.) Al also cleaned up a laptop for me, making it fully functional and virus free.
Al drove to Durham and picked up both the hard drive and my laptop, so the whole experience was easy and "painless' for me. He performed the work overnight and returned the next day with my computer.
He completed the work in just a couple of hours, making the service very affordable.
Al excels at explaining technology in layman's terms...which I appreciate! He is very personable and professional.
I also own a small business and plan to use Al to freshen up the office computer network. In my opinion, you can't go wrong by selecting Al Williams for your computer/network issues.read moreread less
Linda L.×
Linda L.It was a pleasure working with Al on several computer issues. I had a "mystery hard drive" from an old computer from which I needed data recovery. (I was sure that the computer had been my mother's, but when Al recovered the data, it turned out to be my son's. Al was very patient and understanding about the confusion.) Al also cleaned up a laptop for me, making it fully functional and virus free.
Al drove to Durham and picked up both the hard drive and my laptop, so the whole experience was easy and "painless' for me. He performed the work overnight and returned the next day with my computer.
He completed the work in just a couple of hours, making the service very affordable.
Al excels at explaining technology in layman's terms...which I appreciate! He is very personable and professional.
I also own a small business and plan to use Al to freshen up the office computer network. In my opinion, you can't go wrong by selecting Al Williams for your computer/network issues. - Al was quick to respond to the issues that I was having with my computer. He was knowledgeable, personable and I knew what the charges would be in advance. He'll definitely get my call if I need help again!read moreread less
Kathy W.
Dale G.I needed data recovered on a laptop HDD. I posted to Thumbtack and got a few email responses within the hour. Al also called that same night but I didn't speak with him until the next day. He told me what he felt he could do, when he would have the job done, and the cost. He had the recovery completed and data to me the next day and took time to explain things. I like his hussle and professionalism. I hope I never need to use him again but if I do I won't hesitate contacting him!read moreread less
Vincent L.×
Vincent L.I needed data recovered on a laptop HDD. I posted to Thumbtack and got a few email responses within the hour. Al also called that same night but I didn't speak with him until the next day. He told me what he felt he could do, when he would have the job done, and the cost. He had the recovery completed and data to me the next day and took time to explain things. I like his hussle and professionalism. I hope I never need to use him again but if I do I won't hesitate contacting him! - Purchased a new MAC computer and needed assistance with the overall set-up and migration of information from my old system to the new. All of my requirements were accomplished. This included moving files from Microsoft Office, iTunes and GarageBand to the new computer. Great effort was made to insure all parts of the system were working to my satisfaction and I have experienced no issues with the system to date. I highly recommend Al Williams, he is truly customer service minded and very computer savvy.read moreread less
Brenda F.×
Brenda F.Purchased a new MAC computer and needed assistance with the overall set-up and migration of information from my old system to the new. All of my requirements were accomplished. This included moving files from Microsoft Office, iTunes and GarageBand to the new computer. Great effort was made to insure all parts of the system were working to my satisfaction and I have experienced no issues with the system to date. I highly recommend Al Williams, he is truly customer service minded and very computer savvy.Al was fantastic to work with and was able to come to our office at very short notice. He is extremely knowledgeable and diagnosed and resolved our hardware issues very quickly and gave us some best practices to follow going forward. Al's follow up / customer care was on point. Fantastic service all round.read moreread less
Sandy G.×
Sandy G.Al was fantastic to work with and was able to come to our office at very short notice. He is extremely knowledgeable and diagnosed and resolved our hardware issues very quickly and gave us some best practices to follow going forward. Al's follow up / customer care was on point. Fantastic service all round.Al came out to check out my hardrive that no longer worked & after his diagnosis he accessed that it would need a clean room to recover my most precious memories of my children's birth to their first steps seeing as the drive has mechanical issues. Because of his sensitivity to my concern for my files & how expensive this was about to get for me he waived his diagnostic fee & provided me with the referral needed to take the next step to remedy my misfortune with this drive. I appreciate Al's professionalism but I really appreciate his empathy & overall concern for someone that wasn't even a paying customer yet. I will definitely look to do business with Al in the near future; it's good to see people like Al out here doing good reputable referrable business. Thanks Al & God bless!read moreread less
Tiffany M.×
Tiffany M.Al came out to check out my hardrive that no longer worked & after his diagnosis he accessed that it would need a clean room to recover my most precious memories of my children's birth to their first steps seeing as the drive has mechanical issues. Because of his sensitivity to my concern for my files & how expensive this was about to get for me he waived his diagnostic fee & provided me with the referral needed to take the next step to remedy my misfortune with this drive. I appreciate Al's professionalism but I really appreciate his empathy & overall concern for someone that wasn't even a paying customer yet. I will definitely look to do business with Al in the near future; it's good to see people like Al out here doing good reputable referrable business. Thanks Al & God bless! - I had an issue with my PC that I'd been working through for weeks with no success. I called in the morning and Al came out to my home office the same day. A few hours later Al was able to get my system back up and running with some additional setup and tips to keep it running better and prevent the problems I'd experienced. Would definitely recommend!read moreread less
Matt D.×
Matt D.I had an issue with my PC that I'd been working through for weeks with no success. I called in the morning and Al came out to my home office the same day. A few hours later Al was able to get my system back up and running with some additional setup and tips to keep it running better and prevent the problems I'd experienced. Would definitely recommend!Very pleased with the service we received. Very professional, efficient and knowledgeable. Took care of our issues. I highly recommend NC Computer Tech.read moreread less
Steve B. - Al was very knowledgeable, friendly, and fixed my sound problem easily. Then he helped me learn a few new things. I definitely would use him again!read moreread less
Debby W.
The J. -
I'm new to the area and decided to give NC Computer Tech a try. Al Williams was able to get me taken care of quickly and my printer was up and running in no time. Good communication, fair pricing , and is easy to talk to. That's important for me because I'm a low tech person .read moreread less
Jeff A.Al built the entire network for my business from the ground up and it's been running great since. I haven't had to have him come back to change or fix anything. I was very impressed with his work and I definitely will call him again if needed.read moreread less
Todd M. -
Doug B.Al removed numerous viruses and malware, most of which I was not aware were even there. He visually inspected the hardware and noted that the motherboard was showing signs age that could indicate failure relatively soon. He noted that my hard drive was 10 years old and its performance had degraded over time. He made fixes to improve performance that he could given the hard drive problems. He made several suggestions including replacing the hard drive or a new computer given the potential problems with the motherboard.read moreread less
Keith B.×
Keith B.Al removed numerous viruses and malware, most of which I was not aware were even there. He visually inspected the hardware and noted that the motherboard was showing signs age that could indicate failure relatively soon. He noted that my hard drive was 10 years old and its performance had degraded over time. He made fixes to improve performance that he could given the hard drive problems. He made several suggestions including replacing the hard drive or a new computer given the potential problems with the motherboard. - I called NC Computer Tech on Tuesday asking for help ! I was operating a Window 7 system and needed to upgrade to a Window 10 system. I asked questions concerning the ability of my machine to handle the upgrade and to also improve my memory. Amazing but Al called me on Wednesday to let me know he would deliver my system back to me on Thursday ! Wow, fast turn around. Al also spent time going over my new learning curve. I never had to leave my home during this covid-19 pandemic. I would highly recommend NC Computer Tech to anyone who would like to experience honesty and a quick turn around. Thanks Al !read moreread less
Gary B.×
Gary B.I called NC Computer Tech on Tuesday asking for help ! I was operating a Window 7 system and needed to upgrade to a Window 10 system. I asked questions concerning the ability of my machine to handle the upgrade and to also improve my memory. Amazing but Al called me on Wednesday to let me know he would deliver my system back to me on Thursday ! Wow, fast turn around. Al also spent time going over my new learning curve. I never had to leave my home during this covid-19 pandemic. I would highly recommend NC Computer Tech to anyone who would like to experience honesty and a quick turn around. Thanks Al !Al responded within 24 hours to my call and was on-site shortly after to fix my outlook and yahoo mail. Others tried but Al figured out a complicated way to get them both back up and running. He also installed a faster HD and saved me $ from having to upgrade to windows 11 and new laptop. I would highly recommend and use NC Computer Tech again!read moreread less
A. R.×
A. R.Al responded within 24 hours to my call and was on-site shortly after to fix my outlook and yahoo mail. Others tried but Al figured out a complicated way to get them both back up and running. He also installed a faster HD and saved me $ from having to upgrade to windows 11 and new laptop. I would highly recommend and use NC Computer Tech again! -
Susan M.I have been using NC Computer Tech for many years. Al takes care of our business & personal computer problems. I call him and he is able to come by the shop within a day if not that day. He is easy to work with, very nice and is always able to fix the problem. I have never been disappointed. As a small business owner I would highly recommend him.read moreread less
Rose H.×
Rose H.I have been using NC Computer Tech for many years. Al takes care of our business & personal computer problems. I call him and he is able to come by the shop within a day if not that day. He is easy to work with, very nice and is always able to fix the problem. I have never been disappointed. As a small business owner I would highly recommend him. - Al Williams of NC Computer Tech has been to our house 3 times during the last 3 years. He responds quickly to a request for help and always shows up on time. Most times we call for a problem with one computer but by the time he is through he normally works on 2. He never makes you feel you are taking advantage or keeping him from his next appointment. He has been able to fix our problems with one visit.Al is easy to have in our house working. I would recommend him to anyone . Thanks for you work Al.read moreread less
Jim J.×
Jim J.Al Williams of NC Computer Tech has been to our house 3 times during the last 3 years. He responds quickly to a request for help and always shows up on time. Most times we call for a problem with one computer but by the time he is through he normally works on 2. He never makes you feel you are taking advantage or keeping him from his next appointment. He has been able to fix our problems with one visit.Al is easy to have in our house working. I would recommend him to anyone . Thanks for you work Al.Prompt, knows his stuff, priced right, personable. Put his contact info in my phone - when someone makes my contacts in my phone, well, they are special. Like a good car mechanic, worth their weight in gold.read moreread less
Donna A.This is the 2nd time I have called NC Computer Tech and it is the only company I will call and use for any computer issues. I first called Al about 3 years ago because my computer was fairly old and having a few issues. Because I own a business that depends on my computer, I needed to upgrade and he was super helpful and answered all my questions and recommended a new computer and got everything upgraded, transferred to the new machine and made sure everything was working properly. A few days ago, I called him again to upgrade from Windows 7 to Windows 10. Again, he was able to come out quickly and get the upgrade done. Made some recommendations that would make my computer work better and got all that installed and done as well. He came out and got everything done in the time he said and made sure everything was working properly. NC Computer Tech is the only company I will have work on my computer and the only company i will go to for any computer questions. Al Williams is very knowledgeable, honest and trustworthy, and I highly recommend using him for any computer needs.read moreread less
Karen T.×
Karen T.This is the 2nd time I have called NC Computer Tech and it is the only company I will call and use for any computer issues. I first called Al about 3 years ago because my computer was fairly old and having a few issues. Because I own a business that depends on my computer, I needed to upgrade and he was super helpful and answered all my questions and recommended a new computer and got everything upgraded, transferred to the new machine and made sure everything was working properly. A few days ago, I called him again to upgrade from Windows 7 to Windows 10. Again, he was able to come out quickly and get the upgrade done. Made some recommendations that would make my computer work better and got all that installed and done as well. He came out and got everything done in the time he said and made sure everything was working properly. NC Computer Tech is the only company I will have work on my computer and the only company i will go to for any computer questions. Al Williams is very knowledgeable, honest and trustworthy, and I highly recommend using him for any computer needs.






