We offer prompt, professional, courteous service with over twenty years of experience dealing with residential and small business clients offering them solutions and fixing their computer and network issues at reasonable rates.
NC Computer Tech’s number one goal is to provide affordable high quality service. We troubleshoot, configure and fix computers, networks and network devices and we excel in all aspects of service. We specialize in on-site mobile service and repairs and we can also bring your computer back to our shop to repair it and drop it back off to you and reconnect everything. There’s a 24 hour turnaround time for most jobs done at our shop.
Windows and Mac computer diagnosis, service & repairs, virus removal, hardware upgrades, software installations, data recovery, data backup, secure wireless network setup, computer purchase consultations, training, and more.
Serving Angier, Apex, Cary, Duncan, Fuquay Varina, Garner, Holly Springs, Lillington, Willow Springs and surrounding NC areas. We specialize in virus, malware, and rootkit removal, desktop computer repairs, laptop repairs, network setups, data recovery and resolving computer problems.
We have many loyal repeat customers and we thank them for their continued business. We look forward to serving more people and providing a superior level of service at reasonable prices.
Here’s some of our real Google, Yelp, and Thumbtack reviews.
- Excellent service - very pleased. Will definitely use again!read moreread less
Richard D.×Richard D.Excellent service - very pleased. Will definitely use again!Al came out to our office after my pc had crashed as well as my backup. I was sure I had lost all of my data that spanned over several years, and was much needed. Al not only saved all of my data, he left me fully operational, and rebuilt my computer so I wouldn't have to purchase a new one. He is friendly, extremely knowledgable, his rates are good, and he did an exceptional job. I would highly recommend Al for any work you need. 5 stars!read moreread less
Alyse I.×Alyse I.Al came out to our office after my pc had crashed as well as my backup. I was sure I had lost all of my data that spanned over several years, and was much needed. Al not only saved all of my data, he left me fully operational, and rebuilt my computer so I wouldn't have to purchase a new one. He is friendly, extremely knowledgable, his rates are good, and he did an exceptional job. I would highly recommend Al for any work you need. 5 stars!I called NC Computer Tech on Tuesday asking for help ! I was operating a Window 7 system and needed to upgrade to a Window 10 system. I asked questions concerning the ability of my machine to handle the upgrade and to also improve my memory. Amazing but Al called me on Wednesday to let me know he would deliver my system back to me on Thursday ! Wow, fast turn around. Al also spent time going over my new learning curve. I never had to leave my home during this covid-19 pandemic. I would highly recommend NC Computer Tech to anyone who would like to experience honesty and a quick turn around. Thanks Al !read moreread less 
Gary B.×Gary B.I called NC Computer Tech on Tuesday asking for help ! I was operating a Window 7 system and needed to upgrade to a Window 10 system. I asked questions concerning the ability of my machine to handle the upgrade and to also improve my memory. Amazing but Al called me on Wednesday to let me know he would deliver my system back to me on Thursday ! Wow, fast turn around. Al also spent time going over my new learning curve. I never had to leave my home during this covid-19 pandemic. I would highly recommend NC Computer Tech to anyone who would like to experience honesty and a quick turn around. Thanks Al ! - Can not speak highly enough about Al. Totally consummate professional, exceptionally knowledgeable, and goes the "extra mile" in helping, suggesting, and providing over and above assistance one could asked for and expect. I would not hesitate to recommend Al to any one in need of any type of computer help.read moreread less
Daniel S.×Daniel S.Can not speak highly enough about Al. Totally consummate professional, exceptionally knowledgeable, and goes the "extra mile" in helping, suggesting, and providing over and above assistance one could asked for and expect. I would not hesitate to recommend Al to any one in need of any type of computer help.Al came out the same day and had our computer up and running within a couple of hours. He explained everything he was doing and answered all my questions and concerns. He also called the next day just to follow up. I highly recommend NC Computer Tech. Thanks so much Al!read moreread less 
Lisa C.×Lisa C.Al came out the same day and had our computer up and running within a couple of hours. He explained everything he was doing and answered all my questions and concerns. He also called the next day just to follow up. I highly recommend NC Computer Tech. Thanks so much Al!Al was quick to respond to the issues that I was having with my computer. He was knowledgeable, personable and I knew what the charges would be in advance. He'll definitely get my call if I need help again!read moreread less Kathy W.×Kathy W.Al was quick to respond to the issues that I was having with my computer. He was knowledgeable, personable and I knew what the charges would be in advance. He'll definitely get my call if I need help again! - All around a top notch professional and companyread moreread less Stephen l.×Stephen l.All around a top notch professional and companyHe was very helpful and his service was outstandingread moreread less Keith a.×Keith a.He was very helpful and his service was outstandingI have used NC Computer Tech for several years for my business. Al is very knowledgeable and responsive whenever we need his assistance to solve our network or computer issues. Highly recommeded.read moreread less
Bill M.×Bill M.I have used NC Computer Tech for several years for my business. Al is very knowledgeable and responsive whenever we need his assistance to solve our network or computer issues. Highly recommeded. -
I'm new to the area and decided to give NC Computer Tech a try. Al Williams was able to get me taken care of quickly and my printer was up and running in no time. Good communication, fair pricing , and is easy to talk to. That's important for me because I'm a low tech person .read moreread less
Jeff A.×Jeff A.I'm new to the area and decided to give NC Computer Tech a try. Al Williams was able to get me taken care of quickly and my printer was up and running in no time. Good communication, fair pricing , and is easy to talk to. That's important for me because I'm a low tech person .Al's great. When I have a computer problem, he fixes it. Fast.read moreread less 
Mike V.×Mike V.Al's great. When I have a computer problem, he fixes it. Fast.Al Williams of NC Computer Tech has been to our house 3 times during the last 3 years. He responds quickly to a request for help and always shows up on time. Most times we call for a problem with one computer but by the time he is through he normally works on 2. He never makes you feel you are taking advantage or keeping him from his next appointment. He has been able to fix our problems with one visit.Al is easy to have in our house working. I would recommend him to anyone . Thanks for you work Al.read moreread less 
Jim J.×Jim J.Al Williams of NC Computer Tech has been to our house 3 times during the last 3 years. He responds quickly to a request for help and always shows up on time. Most times we call for a problem with one computer but by the time he is through he normally works on 2. He never makes you feel you are taking advantage or keeping him from his next appointment. He has been able to fix our problems with one visit.Al is easy to have in our house working. I would recommend him to anyone . Thanks for you work Al. - Al was very knowledgeable, friendly, and fixed my sound problem easily. Then he helped me learn a few new things. I definitely would use him again!read moreread less Debby W.×Debby W.Al was very knowledgeable, friendly, and fixed my sound problem easily. Then he helped me learn a few new things. I definitely would use him again!Al was great! ! Punctual and did not disappoint me . Although he was not able to fix my flash drive he showed me exactly what the problem was. He took his time to inspect my device and his customer service was great. Highly recommended!read moreread less Andrea H.×Andrea H.Al was great! ! Punctual and did not disappoint me . Although he was not able to fix my flash drive he showed me exactly what the problem was. He took his time to inspect my device and his customer service was great. Highly recommended!He helping me figure out if my motherboard was the cause of no audio or it was a bad driver or what not. He figured out it was my motherboard and that I firied it when I transfered it over to my new case. so now i get to upgrade :). nothing could have been better he was a outstanding computer tech and very nice.read moreread less Hogan H.×Hogan H.He helping me figure out if my motherboard was the cause of no audio or it was a bad driver or what not. He figured out it was my motherboard and that I firied it when I transfered it over to my new case. so now i get to upgrade :). nothing could have been better he was a outstanding computer tech and very nice.
- NC computer Tech’s Al Williams listens to your concerns. He is prompt, knowledgeable, and professional, providing a service in a manner, that is becoming harder to find. Al, obviously, cares about his clients and strives to offer assistance above and beyond what is required.read moreread less
M Y.×M Y.NC computer Tech’s Al Williams listens to your concerns. He is prompt, knowledgeable, and professional, providing a service in a manner, that is becoming harder to find. Al, obviously, cares about his clients and strives to offer assistance above and beyond what is required.It was a pleasure working with Al on several computer issues. I had a "mystery hard drive" from an old computer from which I needed data recovery. (I was sure that the computer had been my mother's, but when Al recovered the data, it turned out to be my son's. Al was very patient and understanding about the confusion.) Al also cleaned up a laptop for me, making it fully functional and virus free.
Al drove to Durham and picked up both the hard drive and my laptop, so the whole experience was easy and "painless' for me. He performed the work overnight and returned the next day with my computer.
He completed the work in just a couple of hours, making the service very affordable.
Al excels at explaining technology in layman's terms...which I appreciate! He is very personable and professional.
I also own a small business and plan to use Al to freshen up the office computer network. In my opinion, you can't go wrong by selecting Al Williams for your computer/network issues.read moreread less Linda L.×Linda L.It was a pleasure working with Al on several computer issues. I had a "mystery hard drive" from an old computer from which I needed data recovery. (I was sure that the computer had been my mother's, but when Al recovered the data, it turned out to be my son's. Al was very patient and understanding about the confusion.) Al also cleaned up a laptop for me, making it fully functional and virus free.
Al drove to Durham and picked up both the hard drive and my laptop, so the whole experience was easy and "painless' for me. He performed the work overnight and returned the next day with my computer.
He completed the work in just a couple of hours, making the service very affordable.
Al excels at explaining technology in layman's terms...which I appreciate! He is very personable and professional.
I also own a small business and plan to use Al to freshen up the office computer network. In my opinion, you can't go wrong by selecting Al Williams for your computer/network issues.Al came on short notice and did a great job diagnosing the problem I was having and fixed it right away. I would highly reccomend his services. Ray Shedlickread moreread less 
Ray S.×Ray S.Al came on short notice and did a great job diagnosing the problem I was having and fixed it right away. I would highly reccomend his services. Ray Shedlick - Al fixed everything requested with great ease and explained what he was doing so I could understand. He answered all of my questions and made recommendations. Great person to have as an IT professional.read moreread less
Debbie S.×Debbie S.Al fixed everything requested with great ease and explained what he was doing so I could understand. He answered all of my questions and made recommendations. Great person to have as an IT professional.Excellent jobread moreread less Jean H.×Jean H.Excellent jobI've known Al for years. His troubleshooting skills are terrific and his knowledge of PCs and networking is extensive. He keeps up with the latest technology information, viruses and malware. Highly recommend!read moreread less 
Denise L.×Denise L.I've known Al for years. His troubleshooting skills are terrific and his knowledge of PCs and networking is extensive. He keeps up with the latest technology information, viruses and malware. Highly recommend! - Al listened to my computer problems, he told me that he spent about 2hours of work because my system was very sick!I’m so happy that my computer works and sounds better than when it left, but we talked about that too.I would refer him gladly.read moreread less
Deborah M.×Deborah M.Al listened to my computer problems, he told me that he spent about 2hours of work because my system was very sick!I’m so happy that my computer works and sounds better than when it left, but we talked about that too.I would refer him gladly.Al connected a network printer that I couldn't get connected and fixed my laptop. I was really grateful for his service.read moreread less 
Linda M.×Linda M.Al connected a network printer that I couldn't get connected and fixed my laptop. I was really grateful for his service.I and my company have used NC Computer Tech several times over a few years now. Response is quick, communication is thorough. I've recommended Al Williams and his services to family and friends as well.read moreread less 
Nancy R.×Nancy R.I and my company have used NC Computer Tech several times over a few years now. Response is quick, communication is thorough. I've recommended Al Williams and his services to family and friends as well. - Al Williams is a very dependable, versatile, and helpful computer specialist. He has helped me again and again with problems I have had with my desktop, my laptop, my printer, my monitors, and the scanner. Since I know very little about computers, I have been especially grateful to find someone like Al, whom I can trust to do what is necessary to fix any problems and also to help me set up new computers. Al is SO much better than large commercial tech setup and repair services. Definitely five stars from me. Thanks, Al!read moreread less
John P.×John P.Al Williams is a very dependable, versatile, and helpful computer specialist. He has helped me again and again with problems I have had with my desktop, my laptop, my printer, my monitors, and the scanner. Since I know very little about computers, I have been especially grateful to find someone like Al, whom I can trust to do what is necessary to fix any problems and also to help me set up new computers. Al is SO much better than large commercial tech setup and repair services. Definitely five stars from me. Thanks, Al!Al was very thorough and knowledgeable, and I will use him in the future.read moreread less 
Charlie F.×Charlie F.Al was very thorough and knowledgeable, and I will use him in the future.Totally satisfied with the job he performed on my laptop, run's like new, very efficient, very kwowledgable.read moreread less Jerry L.×Jerry L.Totally satisfied with the job he performed on my laptop, run's like new, very efficient, very kwowledgable. - Great service..answered all questions..timely service..would highly recommendread moreread less
Dale G.×Dale G.Great service..answered all questions..timely service..would highly recommendGreat experience. Highly recommend Al. He handled all our network issues and got us up and running very quickly. As a self-employed family that meant a lot.read moreread less 
Keri B.×Keri B.Great experience. Highly recommend Al. He handled all our network issues and got us up and running very quickly. As a self-employed family that meant a lot.Al came on short notice and did a great job diagnosing the problem I was having and fixed it right away. I would highly reccomend his services.Ray Shedlickread moreread less 
Ray S.×Ray S.Al came on short notice and did a great job diagnosing the problem I was having and fixed it right away. I would highly reccomend his services.Ray Shedlick - I purchased a very nice Dell monitor online that I could not get to work using their directions (and I do have some smarts). I contacted Al who came and was able to successfully set up this monitor and do some other IT work. Al was very knowledgeable and professional as well as able to give me pointers on staying safe, etc while on the World Wide Web. Highly recommend Al and NC Computer Tech.read moreread less
Judy W.×Judy W.I purchased a very nice Dell monitor online that I could not get to work using their directions (and I do have some smarts). I contacted Al who came and was able to successfully set up this monitor and do some other IT work. Al was very knowledgeable and professional as well as able to give me pointers on staying safe, etc while on the World Wide Web. Highly recommend Al and NC Computer Tech.computers running slow. he fixed this.read moreread less Marianne T.×Marianne T.computers running slow. he fixed this.Al is a great guy and can fix your computer properly. He keeps you informed daily on progress and advices you along the way. I highly recommend Alread moreread less 
Mike A.×Mike A.Al is a great guy and can fix your computer properly. He keeps you informed daily on progress and advices you along the way. I highly recommend Al - I needed data transferred from my old computer that died to my new one. Al moved everything over for me and set my new system up on my network, plus he fixed a network printer problem I was having. I'm very happy with his service.read moreread less Larry J.×Larry J.I needed data transferred from my old computer that died to my new one. Al moved everything over for me and set my new system up on my network, plus he fixed a network printer problem I was having. I'm very happy with his service.He was knowledgeable; took a little over an hour to fix the issue, even though the root cause of the issue is not clear. I would definitely use him again.read moreread less Allan W.×Allan W.He was knowledgeable; took a little over an hour to fix the issue, even though the root cause of the issue is not clear. I would definitely use him again.Great Service and Hospitality! Thanks Al!read moreread less
The J.×The J.Great Service and Hospitality! Thanks Al! - After receiving several recommendations from Thumbtack I received a call from Al. He was able to make an appointment for the next morning which was awesome! He showed up right on time and got right to work evaluating the problem. He is very knowledgeable. I would definitely recommend him to anyone needing help with a computer issue.read moreread less Marla C.×Marla C.After receiving several recommendations from Thumbtack I received a call from Al. He was able to make an appointment for the next morning which was awesome! He showed up right on time and got right to work evaluating the problem. He is very knowledgeable. I would definitely recommend him to anyone needing help with a computer issue.Als Reviews are nothing but true. He Troubleshooted My newly built PC. I was getting loads of blue screen errors, and his experience in his work speaks for itself. He fixed what I and others could not.read moreread less
Nick R.×Nick R.Als Reviews are nothing but true. He Troubleshooted My newly built PC. I was getting loads of blue screen errors, and his experience in his work speaks for itself. He fixed what I and others could not.Wow! I found Al just searching the net. He came on time, fixed the issue in a timely manner, explained his fees so there were no hidden costs. And , even did a follow up call to be sure all was working properly. I would give him six stars if they had more!read moreread less Paul B.×Paul B.Wow! I found Al just searching the net. He came on time, fixed the issue in a timely manner, explained his fees so there were no hidden costs. And , even did a follow up call to be sure all was working properly. I would give him six stars if they had more! - Work done our satisfaction and on time. Owner was very helpful, and explained everything.read moreread less
Carol C.×Carol C.Work done our satisfaction and on time. Owner was very helpful, and explained everything.MY PC HAD COMPLAINCE ISSUES AND HE WAS VERY THROUGH. PLEASANT TO WORK WITH AND WILL USE AGAIN IF HAVE PC ISSUES.read moreread less Debbie S.×Debbie S.MY PC HAD COMPLAINCE ISSUES AND HE WAS VERY THROUGH. PLEASANT TO WORK WITH AND WILL USE AGAIN IF HAVE PC ISSUES.Solved all my problems and I was very pleased with every aspect!read moreread less Betsy A.×Betsy A.Solved all my problems and I was very pleased with every aspect! - I called NC Computer Tech randomly from a Google search and I am so glad I did! I needed an upgrade to a laptop I had bought recently- new SSD and RAM. I had no idea which items to buy for the upgrade. Al offered his expert opinion as to which items were the best quality. He patiently waited while my items arrived, stopped by my house to pick everything up, and updated the laptop in less than 24 hours! I could not be more pleased with the quality of Al’s work, and his stellar customer service! He is also really nice and funny. If you are thinking about doing any work to your computer, definitely give Al a call! Highly recommend!read moreread less
David K.×David K.I called NC Computer Tech randomly from a Google search and I am so glad I did! I needed an upgrade to a laptop I had bought recently- new SSD and RAM. I had no idea which items to buy for the upgrade. Al offered his expert opinion as to which items were the best quality. He patiently waited while my items arrived, stopped by my house to pick everything up, and updated the laptop in less than 24 hours! I could not be more pleased with the quality of Al’s work, and his stellar customer service! He is also really nice and funny. If you are thinking about doing any work to your computer, definitely give Al a call! Highly recommend!I have a Samsung Galaxy Note 9 that was having issues with the screen after I dropped it. Every other place I called didn't want to get involved with it and told me they stick primarily with iPhone repairs.Even though Al doesn't advertise cell phone repairs on his site I called and asked him if he could look at it. He said "sure, I'll check it out". I reiterated that it was a Samsung Galaxy Note 9 and he said "No problem, I'll check out out".To cut to the chase..He replaced the screen and it's as good as new. I know from reading about this phone that it's a very difficult phone to repair but he did it. He's dedicated and I think he's part of a dying breed of service professionals. He does it because he loves it and is not out for a quick buck.I'm a customer for life.Thanks Al!read moreread less 
Stuart×StuartI have a Samsung Galaxy Note 9 that was having issues with the screen after I dropped it. Every other place I called didn't want to get involved with it and told me they stick primarily with iPhone repairs.Even though Al doesn't advertise cell phone repairs on his site I called and asked him if he could look at it. He said "sure, I'll check it out". I reiterated that it was a Samsung Galaxy Note 9 and he said "No problem, I'll check out out".To cut to the chase..He replaced the screen and it's as good as new. I know from reading about this phone that it's a very difficult phone to repair but he did it. He's dedicated and I think he's part of a dying breed of service professionals. He does it because he loves it and is not out for a quick buck.I'm a customer for life.Thanks Al!Al fixed two computers for me, one with a memory error. He is very knowledgeable about computers and their foibles and did a thorough job. I recommend him highly.read moreread less Peter C.×Peter C.Al fixed two computers for me, one with a memory error. He is very knowledgeable about computers and their foibles and did a thorough job. I recommend him highly. - Al was very responsive and answered all my questions. He was able to transfer all my data and have my computer back to me the following day. He kept me apprised of the progress as he was working.read moreread less
Cynthia L.×Cynthia L.Al was very responsive and answered all my questions. He was able to transfer all my data and have my computer back to me the following day. He kept me apprised of the progress as he was working.I was very happy with this company and their punctuality and expertise in setting up my computer. Al was very professional and also helpful with my computer issues. I was confident with his knowledge and abilities.I highly recommend!read moreread less 
Sue A.×Sue A.I was very happy with this company and their punctuality and expertise in setting up my computer. Al was very professional and also helpful with my computer issues. I was confident with his knowledge and abilities.I highly recommend!Al helped me out with a damaged laptop. He was friendly, knowledgeable, professional, and got the job done well and quickly! I won't hesitate going to him again in the future with computer problems!read moreread less 
Ayla D.×Ayla D.Al helped me out with a damaged laptop. He was friendly, knowledgeable, professional, and got the job done well and quickly! I won't hesitate going to him again in the future with computer problems! - Al is great! I usually feel intimidated by IT folks, but Al was genuine and down to earth, so I felt comfortable asking lots of questions. He answered with patience as he took me through the steps to better understand my computer and related issues. Before meeting with Al, I felt "at sea" anytime I ran into a snag, so I would put off getting problems resolved until they became overwhelming. I feel so relieved knowing that I have found an expert I can trust to give me straight answers, and help me right away.read moreread less
Lorraine N.×Lorraine N.Al is great! I usually feel intimidated by IT folks, but Al was genuine and down to earth, so I felt comfortable asking lots of questions. He answered with patience as he took me through the steps to better understand my computer and related issues. Before meeting with Al, I felt "at sea" anytime I ran into a snag, so I would put off getting problems resolved until they became overwhelming. I feel so relieved knowing that I have found an expert I can trust to give me straight answers, and help me right away.Al was fantastic to work with and was able to come to our office at very short notice. He is extremely knowledgeable and diagnosed and resolved our hardware issues very quickly and gave us some best practices to follow going forward. Al's follow up / customer care was on point. Fantastic service all round.read moreread less 
Sandy G.×Sandy G.Al was fantastic to work with and was able to come to our office at very short notice. He is extremely knowledgeable and diagnosed and resolved our hardware issues very quickly and gave us some best practices to follow going forward. Al's follow up / customer care was on point. Fantastic service all round.Extremely knowledgeable, prompt, and friendly. Will use in the future for sure.read moreread less 
Nancy S.×Nancy S.Extremely knowledgeable, prompt, and friendly. Will use in the future for sure. - Al did a great job providing evaluation and recommendations for our home computers. After months of frustration, I wanted to know what to update or replace to make the system functional for us. Al came to my home and got everything up to speed in a cost effective way. He also provided help by phone to help us get acclimated to the changes. I really appreciated his help!read moreread less Katie P.×Katie P.Al did a great job providing evaluation and recommendations for our home computers. After months of frustration, I wanted to know what to update or replace to make the system functional for us. Al came to my home and got everything up to speed in a cost effective way. He also provided help by phone to help us get acclimated to the changes. I really appreciated his help!Al helped my laptop that was plagued with many issues! Works great now! Yes, I would highly recommend him to others.read moreread less
Jeri M.×Jeri M.Al helped my laptop that was plagued with many issues! Works great now! Yes, I would highly recommend him to others.Needed to upgrade from windows 7 to windows 10. Very smooth transition. This is 3rd time I called on NC Computer Tech. Very positive experience.read moreread less 
Johnny B.×Johnny B.Needed to upgrade from windows 7 to windows 10. Very smooth transition. This is 3rd time I called on NC Computer Tech. Very positive experience. - Al came in a did a thorough diagnosis of my computer to ensure he knew exactly what the issue was. Once identifying the presence of a virus and pinpointing which virus it was, Al executed several different virus removal programs to ensure complete removal. I would recommend Al to anyone who is dealing with computer viruses.read moreread less Rob H.×Rob H.Al came in a did a thorough diagnosis of my computer to ensure he knew exactly what the issue was. Once identifying the presence of a virus and pinpointing which virus it was, Al executed several different virus removal programs to ensure complete removal. I would recommend Al to anyone who is dealing with computer viruses.I highly recommend NC Computer Tech. Al provided great service by offering cost-effective solutions to my computer issues. In addition, he was prompt and efficient. Definitely as 5-star experience.read moreread less
Kelly C.×Kelly C.I highly recommend NC Computer Tech. Al provided great service by offering cost-effective solutions to my computer issues. In addition, he was prompt and efficient. Definitely as 5-star experience.I would highly recommend NC Computer Tech. Al came out to our home and was able to quickly pinpoint the issue we were having with our wifi. I had gotten a quote from another company that had tried to sell me hundreds of dollars of new equipment, which I didn't need at all. I was very grateful to find an honest guy who knew what he was doing. He was also very responsive to texts and arrived on time.read moreread less 
Kim×KimI would highly recommend NC Computer Tech. Al came out to our home and was able to quickly pinpoint the issue we were having with our wifi. I had gotten a quote from another company that had tried to sell me hundreds of dollars of new equipment, which I didn't need at all. I was very grateful to find an honest guy who knew what he was doing. He was also very responsive to texts and arrived on time. - Professional and knowledgable. I will pass his name on in the future.read moreread less Shelby R.×Shelby R.Professional and knowledgable. I will pass his name on in the future.Excellent service! I had both, an old android and a mac computer that needed to be replaced. I also wanted to merge the two systems into one. Given my budget and my needs, Al made suggestions on a new computer purchase and, once I had it, transferred the files from both systems to the new computer. The first part of the work was done at my home. To save time and money, the bulk of the work, the transfers, were done at his place because I have extremely slow internet speed and instability at my place. I told him that I have called internet repair service several times but have seen no changes. Al noticed one possible problem and suggested that I address that with my internet provider. He since has followed up with me to make sure everything is working - it is- and has answered any questions I have had. Fantastic work and customer service!read moreread less
Ruth D.×Ruth D.Excellent service! I had both, an old android and a mac computer that needed to be replaced. I also wanted to merge the two systems into one. Given my budget and my needs, Al made suggestions on a new computer purchase and, once I had it, transferred the files from both systems to the new computer. The first part of the work was done at my home. To save time and money, the bulk of the work, the transfers, were done at his place because I have extremely slow internet speed and instability at my place. I told him that I have called internet repair service several times but have seen no changes. Al noticed one possible problem and suggested that I address that with my internet provider. He since has followed up with me to make sure everything is working - it is- and has answered any questions I have had. Fantastic work and customer service!I needed data recovered on a laptop HDD. I posted to Thumbtack and got a few email responses within the hour. Al also called that same night but I didn't speak with him until the next day. He told me what he felt he could do, when he would have the job done, and the cost. He had the recovery completed and data to me the next day and took time to explain things. I like his hussle and professionalism. I hope I never need to use him again but if I do I won't hesitate contacting him!read moreread less Vincent L.×Vincent L.I needed data recovered on a laptop HDD. I posted to Thumbtack and got a few email responses within the hour. Al also called that same night but I didn't speak with him until the next day. He told me what he felt he could do, when he would have the job done, and the cost. He had the recovery completed and data to me the next day and took time to explain things. I like his hussle and professionalism. I hope I never need to use him again but if I do I won't hesitate contacting him!