We offer prompt, professional, courteous service with over twenty years of experience dealing with residential and small business clients offering them solutions and fixing their computer and network issues at reasonable rates.
NC Computer Tech’s number one goal is to provide affordable high quality service. We troubleshoot, configure and fix computers, networks and network devices and we excel in all aspects of service. We specialize in on-site mobile service and repairs and we can also bring your computer back to our shop to repair it and drop it back off to you and reconnect everything. There’s a 24 hour turnaround time for most jobs done at our shop.
Windows and Mac computer diagnosis, service & repairs, virus removal, hardware upgrades, software installations, data recovery, data backup, secure wireless network setup, computer purchase consultations, training, and more.
Serving Angier, Apex, Cary, Duncan, Fuquay Varina, Garner, Holly Springs, Lillington, Raleigh, Willow Springs and surrounding NC areas. We specialize in virus, malware, and rootkit removal, desktop computer repairs, laptop repairs, network setups, data recovery and resolving computer problems.
We have many loyal repeat customers and we thank them for their continued business. We look forward to serving more people and providing a superior level of service at reasonable prices.
Here’s some of our real Google, Yelp, and Thumbtack reviews.
- I called NC Computer Tech on Tuesday asking for help ! I was operating a Window 7 system and needed to upgrade to a Window 10 system. I asked questions concerning the ability of my machine to handle the upgrade and to also improve my memory.Amazing but Al called me on Wednesday to let me know he would deliver my system back to me on Thursday ! Wow, fast turn around. Al also spent time going over my new learning curve. I never had to leave my home during this covid-19 pandemic.I would highly recommend NC Computer Tech to anyone who would like to experience honesty and a quick turn around.Thanks Al !read moreread lessGary B.×Gary B.I called NC Computer Tech on Tuesday asking for help ! I was operating a Window 7 system and needed to upgrade to a Window 10 system. I asked questions concerning the ability of my machine to handle the upgrade and to also improve my memory.Amazing but Al called me on Wednesday to let me know he would deliver my system back to me on Thursday ! Wow, fast turn around. Al also spent time going over my new learning curve. I never had to leave my home during this covid-19 pandemic.I would highly recommend NC Computer Tech to anyone who would like to experience honesty and a quick turn around.Thanks Al !
- Al is extremely knowledgeable on computers. He diagnosed my problem and was able to make the repairs and returned the computer when it was promised. In addition, he made suggestions that has proven to improve the workings of my computer. His fees are very reasonable and I will call Al the next time I require computer work. Thank you Al.read moreread lessCatherine D.×Catherine D.Al is extremely knowledgeable on computers. He diagnosed my problem and was able to make the repairs and returned the computer when it was promised. In addition, he made suggestions that has proven to improve the workings of my computer. His fees are very reasonable and I will call Al the next time I require computer work. Thank you Al.Charlie F.I really appreciate when professionals respect my time as much as their own. As such, I was thankful that Al called as soon as he realized he "Might" be a couple minutes late. The SW problems with my HP desktop were anything but standard but Al stuck with it and was able to everything working again in less than two hours. I would comfortably recommend Al Williams to fix your computerread moreread lessSteve M.×Steve M.I really appreciate when professionals respect my time as much as their own. As such, I was thankful that Al called as soon as he realized he "Might" be a couple minutes late. The SW problems with my HP desktop were anything but standard but Al stuck with it and was able to everything working again in less than two hours. I would comfortably recommend Al Williams to fix your computer
- Al came out to check out my hardrive that no longer worked & after his diagnosis he accessed that it would need a clean room to recover my most precious memories of my children's birth to their first steps seeing as the drive has mechanical issues. Because of his sensitivity to my concern for my files & how expensive this was about to get for me he waived his diagnostic fee & provided me with the referral needed to take the next step to remedy my misfortune with this drive. I appreciate Al's professionalism but I really appreciate his empathy & overall concern for someone that wasn't even a paying customer yet. I will definitely look to do business with Al in the near future; it's good to see people like Al out here doing good reputable referrable business. Thanks Al & God bless!read moreread lessTiffany M.×Tiffany M.Al came out to check out my hardrive that no longer worked & after his diagnosis he accessed that it would need a clean room to recover my most precious memories of my children's birth to their first steps seeing as the drive has mechanical issues. Because of his sensitivity to my concern for my files & how expensive this was about to get for me he waived his diagnostic fee & provided me with the referral needed to take the next step to remedy my misfortune with this drive. I appreciate Al's professionalism but I really appreciate his empathy & overall concern for someone that wasn't even a paying customer yet. I will definitely look to do business with Al in the near future; it's good to see people like Al out here doing good reputable referrable business. Thanks Al & God bless!Tom L.
- Totally satisfied with the job he performed on my laptop, run's like new, very efficient, very kwowledgable.read moreread lessJerry L.He helping me figure out if my motherboard was the cause of no audio or it was a bad driver or what not. He figured out it was my motherboard and that I firied it when I transfered it over to my new case. so now i get to upgrade :). nothing could have been better he was a outstanding computer tech and very nice.read moreread lessHogan H.×Hogan H.He helping me figure out if my motherboard was the cause of no audio or it was a bad driver or what not. He figured out it was my motherboard and that I firied it when I transfered it over to my new case. so now i get to upgrade :). nothing could have been better he was a outstanding computer tech and very nice.
- Very pleased with the service we received. Very professional, efficient and knowledgeable. Took care of our issues. I highly recommend NC Computer Tech.read moreread lessSteve B.
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I was very impressed with the professional and personal attention that I got from Al~ setting up my computer system. Al was prompt and did an excellent job. His price was fair and he really knows what he's doing!! Highly recommend!
read moreread lessSue A.After receiving several recommendations from Thumbtack I received a call from Al. He was able to make an appointment for the next morning which was awesome! He showed up right on time and got right to work evaluating the problem. He is very knowledgeable. I would definitely recommend him to anyone needing help with a computer issue.read moreread lessMarla C.×Marla C.After receiving several recommendations from Thumbtack I received a call from Al. He was able to make an appointment for the next morning which was awesome! He showed up right on time and got right to work evaluating the problem. He is very knowledgeable. I would definitely recommend him to anyone needing help with a computer issue. - I have been using NC Computer Tech for many years. Al takes care of our business & personal computer problems. I call him and he is able to come by the shop within a day if not that day. He is easy to work with, very nice and is always able to fix the problem. I have never been disappointed. As a small business owner I would highly recommend him.read moreread lessRose H.×Rose H.I have been using NC Computer Tech for many years. Al takes care of our business & personal computer problems. I call him and he is able to come by the shop within a day if not that day. He is easy to work with, very nice and is always able to fix the problem. I have never been disappointed. As a small business owner I would highly recommend him.Short and to the point, the hard drive partition on my Mac got corrupted and nothing was showing up. I called several places and they didn't want to get involved with data recovery on a Apple system. I found Al and he retrieved the data from the drive. I'm very impressed with his work and I will use him again.read moreread lessJohn B.×John B.Short and to the point, the hard drive partition on my Mac got corrupted and nothing was showing up. I called several places and they didn't want to get involved with data recovery on a Apple system. I found Al and he retrieved the data from the drive. I'm very impressed with his work and I will use him again.
- Al was recommended by a friend. He replaced the power jack in my laptop and I'm back in business. I'm very happy with his service.read moreread lessTanya G.Very knowledgeable and efficient. Al does great work at reasonable prices. Highly Recommendedread moreread lessJim S.
- Al was great! ! Punctual and did not disappoint me . Although he was not able to fix my flash drive he showed me exactly what the problem was. He took his time to inspect my device and his customer service was great. Highly recommended!read moreread lessAndrea H.Al is a great computer tech. He has trouble shooted my computer is many times .he has added things to it to make it better computer. he has problem solved all sorts of stuff. He even took one new computer I had and converted it from Windows to Linux so I had a different option besides windows. he can install extra programs that are not on there that you wouldn't think you could do but he did. He is very prompt and responsive to any questions and he comes over rather quickly when there is a problem and you need an answer quickly as well. He is very knowledgeable and a pleasant person to work with.read moreread lessmarianne t.×marianne t.Al is a great computer tech. He has trouble shooted my computer is many times .he has added things to it to make it better computer. he has problem solved all sorts of stuff. He even took one new computer I had and converted it from Windows to Linux so I had a different option besides windows. he can install extra programs that are not on there that you wouldn't think you could do but he did. He is very prompt and responsive to any questions and he comes over rather quickly when there is a problem and you need an answer quickly as well. He is very knowledgeable and a pleasant person to work with.
- I worked with NC Computer Tech to build and trouble shoot a brand new gaming PC. Al was time efficient, friendly, and very knowledgeable. Highly recommend for anyone needing computer services.read moreread lessCharles E.I had an issue with my PC that I'd been working through for weeks with no success. I called in the morning and Al came out to my home office the same day. A few hours later Al was able to get my system back up and running with some additional setup and tips to keep it running better and prevent the problems I'd experienced. Would definitely recommend!read moreread lessMatt D.×Matt D.I had an issue with my PC that I'd been working through for weeks with no success. I called in the morning and Al came out to my home office the same day. A few hours later Al was able to get my system back up and running with some additional setup and tips to keep it running better and prevent the problems I'd experienced. Would definitely recommend!
- Al fixed two computers for me, one with a memory error. He is very knowledgeable about computers and their foibles and did a thorough job. I recommend him highly.read moreread lessPeter C.
- Purchased a new MAC computer and needed assistance with the overall set-up and migration of information from my old system to the new. All of my requirements were accomplished. This included moving files from Microsoft Office, iTunes and GarageBand to the new computer. Great effort was made to insure all parts of the system were working to my satisfaction and I have experienced no issues with the system to date. I highly recommend Al Williams, he is truly customer service minded and very computer savvy.read moreread lessBrenda F.×Brenda F.Purchased a new MAC computer and needed assistance with the overall set-up and migration of information from my old system to the new. All of my requirements were accomplished. This included moving files from Microsoft Office, iTunes and GarageBand to the new computer. Great effort was made to insure all parts of the system were working to my satisfaction and I have experienced no issues with the system to date. I highly recommend Al Williams, he is truly customer service minded and very computer savvy.It was a pleasure working with Al. He was quick to respond and fixed all our issues in a timely manner. I would highly recommend him for any computer repair.read moreread lessSusan h.Al is great! I usually feel intimidated by IT folks, but Al was genuine and down to earth, so I felt comfortable asking lots of questions. He answered with patience as he took me through the steps to better understand my computer and related issues. Before meeting with Al, I felt "at sea" anytime I ran into a snag, so I would put off getting problems resolved until they became overwhelming. I feel so relieved knowing that I have found an expert I can trust to give me straight answers, and help me right away.read moreread lessLorraine N.×Lorraine N.Al is great! I usually feel intimidated by IT folks, but Al was genuine and down to earth, so I felt comfortable asking lots of questions. He answered with patience as he took me through the steps to better understand my computer and related issues. Before meeting with Al, I felt "at sea" anytime I ran into a snag, so I would put off getting problems resolved until they became overwhelming. I feel so relieved knowing that I have found an expert I can trust to give me straight answers, and help me right away.
- Al Williams of NC Computer Tech has been to our house 3 times during the last 3 years. He responds quickly to a request for help and always shows up on time. Most times we call for a problem with one computer but by the time he is through he normally works on 2. He never makes you feel you are taking advantage or keeping him from his next appointment. He has been able to fix our problems with one visit.Al is easy to have in our house working. I would recommend him to anyone . Thanks for you work Al.read moreread lessJim J.×Jim J.Al Williams of NC Computer Tech has been to our house 3 times during the last 3 years. He responds quickly to a request for help and always shows up on time. Most times we call for a problem with one computer but by the time he is through he normally works on 2. He never makes you feel you are taking advantage or keeping him from his next appointment. He has been able to fix our problems with one visit.Al is easy to have in our house working. I would recommend him to anyone . Thanks for you work Al.Excellent service! I had both, an old android and a mac computer that needed to be replaced. I also wanted to merge the two systems into one. Given my budget and my needs, Al made suggestions on a new computer purchase and, once I had it, transferred the files from both systems to the new computer. The first part of the work was done at my home. To save time and money, the bulk of the work, the transfers, were done at his place because I have extremely slow internet speed and instability at my place. I told him that I have called internet repair service several times but have seen no changes. Al noticed one possible problem and suggested that I address that with my internet provider. He since has followed up with me to make sure everything is working - it is- and has answered any questions I have had. Fantastic work and customer service!read moreread lessRuth D.×Ruth D.Excellent service! I had both, an old android and a mac computer that needed to be replaced. I also wanted to merge the two systems into one. Given my budget and my needs, Al made suggestions on a new computer purchase and, once I had it, transferred the files from both systems to the new computer. The first part of the work was done at my home. To save time and money, the bulk of the work, the transfers, were done at his place because I have extremely slow internet speed and instability at my place. I told him that I have called internet repair service several times but have seen no changes. Al noticed one possible problem and suggested that I address that with my internet provider. He since has followed up with me to make sure everything is working - it is- and has answered any questions I have had. Fantastic work and customer service!Al came out to our office and set up a new network printer we had bought and fixed two old desktop computers that our employees were using. He also got our file shares to work properly within our network. Now we can share files across our internal network without having to use a cloud service or email to send files to other employees like we were doing before he showed up. Al was recommend to me by a friend of mine and I'm very happy I used him. He was polite, professional, and his rates were very reasonable for the amount of work he did. I will be calling him again.read moreread lessMarie B.×Marie B.Al came out to our office and set up a new network printer we had bought and fixed two old desktop computers that our employees were using. He also got our file shares to work properly within our network. Now we can share files across our internal network without having to use a cloud service or email to send files to other employees like we were doing before he showed up. Al was recommend to me by a friend of mine and I'm very happy I used him. He was polite, professional, and his rates were very reasonable for the amount of work he did. I will be calling him again.
- I have an old desktop system that was randomly freezing and rebooting. What I thought was a virus turned out to be multiple badly swollen capacitors on the motherboard. Al explained the situation very clearly and showed me exactly what he was talking about on the board itself. He recommend the best course of action to take in terms of cost. I didn't want to spend a lot of money on this system due to it's age. Al was honest and forthright and bottom line.. he saved me money. I was very pleased with his service and he's the person I'm calling for any computer work I need done from this point on. Plus he's a blast to talk to, very smart and easy going guy.read moreread lessJohn R.×John R.I have an old desktop system that was randomly freezing and rebooting. What I thought was a virus turned out to be multiple badly swollen capacitors on the motherboard. Al explained the situation very clearly and showed me exactly what he was talking about on the board itself. He recommend the best course of action to take in terms of cost. I didn't want to spend a lot of money on this system due to it's age. Al was honest and forthright and bottom line.. he saved me money. I was very pleased with his service and he's the person I'm calling for any computer work I need done from this point on. Plus he's a blast to talk to, very smart and easy going guy.He was knowledgeable; took a little over an hour to fix the issue, even though the root cause of the issue is not clear. I would definitely use him again.read moreread lessAllan W.
- Al did a great job setting up my new computer and tried to recover my data from my old “crashed” hard drive. He was knowledgeable, professional, and patient with my computer related questions.read moreread lessCharlotte H.
I'm new to the area and decided to give NC Computer Tech a try. Al Williams was able to get me taken care of quickly and my printer was up and running in no time. Good communication, fair pricing , and is easy to talk to. That's important for me because I'm a low tech person .
read moreread lessJeff A. - I and my company have used NC Computer Tech several times over a few years now. Response is quick, communication is thorough. I've recommended Al Williams and his services to family and friends as well.read moreread lessNancy R.The J.This is the 2nd time I have called NC Computer Tech and it is the only company I will call and use for any computer issues. I first called Al about 3 years ago because my computer was fairly old and having a few issues. Because I own a business that depends on my computer, I needed to upgrade and he was super helpful and answered all my questions and recommended a new computer and got everything upgraded, transferred to the new machine and made sure everything was working properly. A few days ago, I called him again to upgrade from Windows 7 to Windows 10. Again, he was able to come out quickly and get the upgrade done. Made some recommendations that would make my computer work better and got all that installed and done as well. He came out and got everything done in the time he said and made sure everything was working properly. NC Computer Tech is the only company I will have work on my computer and the only company i will go to for any computer questions. Al Williams is very knowledgeable, honest and trustworthy, and I highly recommend using him for any computer needs.read moreread lessKaren T.×Karen T.This is the 2nd time I have called NC Computer Tech and it is the only company I will call and use for any computer issues. I first called Al about 3 years ago because my computer was fairly old and having a few issues. Because I own a business that depends on my computer, I needed to upgrade and he was super helpful and answered all my questions and recommended a new computer and got everything upgraded, transferred to the new machine and made sure everything was working properly. A few days ago, I called him again to upgrade from Windows 7 to Windows 10. Again, he was able to come out quickly and get the upgrade done. Made some recommendations that would make my computer work better and got all that installed and done as well. He came out and got everything done in the time he said and made sure everything was working properly. NC Computer Tech is the only company I will have work on my computer and the only company i will go to for any computer questions. Al Williams is very knowledgeable, honest and trustworthy, and I highly recommend using him for any computer needs.
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I purchased a very nice Dell monitor online that I could not get to work using their directions (and I do have some smarts). I contacted Al who came and was able to successfully set up this monitor and do some other IT work. Al was very knowledgeable and professional as well as able to give me pointers on staying safe, etc while on the World Wide Web. Highly recommend Al and NC Computer Tech.
read moreread lessJudy W.×Judy W.I purchased a very nice Dell monitor online that I could not get to work using their directions (and I do have some smarts). I contacted Al who came and was able to successfully set up this monitor and do some other IT work. Al was very knowledgeable and professional as well as able to give me pointers on staying safe, etc while on the World Wide Web. Highly recommend Al and NC Computer Tech.Nancy S.Al is a superior technition and professional. His response time is quick and his work is spot on - his attention to the immediate problem and then identifying other potential issues is all you could ask for. I have multiple repairs with him and I don’t trust anyone else. He does not disappointread moreread lessstephen l.×stephen l.Al is a superior technition and professional. His response time is quick and his work is spot on - his attention to the immediate problem and then identifying other potential issues is all you could ask for. I have multiple repairs with him and I don’t trust anyone else. He does not disappoint - I needed data recovered on a laptop HDD. I posted to Thumbtack and got a few email responses within the hour. Al also called that same night but I didn't speak with him until the next day. He told me what he felt he could do, when he would have the job done, and the cost. He had the recovery completed and data to me the next day and took time to explain things. I like his hussle and professionalism. I hope I never need to use him again but if I do I won't hesitate contacting him!read moreread lessVincent L.×Vincent L.I needed data recovered on a laptop HDD. I posted to Thumbtack and got a few email responses within the hour. Al also called that same night but I didn't speak with him until the next day. He told me what he felt he could do, when he would have the job done, and the cost. He had the recovery completed and data to me the next day and took time to explain things. I like his hussle and professionalism. I hope I never need to use him again but if I do I won't hesitate contacting him!Al removed numerous viruses and malware, most of which I was not aware were even there. He visually inspected the hardware and noted that the motherboard was showing signs age that could indicate failure relatively soon. He noted that my hard drive was 10 years old and its performance had degraded over time. He made fixes to improve performance that he could given the hard drive problems. He made several suggestions including replacing the hard drive or a new computer given the potential problems with the motherboard.read moreread lessKeith B.×Keith B.Al removed numerous viruses and malware, most of which I was not aware were even there. He visually inspected the hardware and noted that the motherboard was showing signs age that could indicate failure relatively soon. He noted that my hard drive was 10 years old and its performance had degraded over time. He made fixes to improve performance that he could given the hard drive problems. He made several suggestions including replacing the hard drive or a new computer given the potential problems with the motherboard.
- Great experience. Highly recommend Al. He handled all our network issues and got us up and running very quickly. As a self-employed family that meant a lot.read moreread lessKeri B.During the latter part of this past December, my Office network was hacked by professionals.I contacted NC Computer Tech and Al Williams returned my call very quickly and we set up an appointment for the next day. He arrived at the agreed time with all his professional equipment and began work immediately. He was able to "clean" all of the computers and related equipment and he restored the system to excellent condition within five hours over a two day period. Al Williams demonstrated very professional knowledge and experience as well as customer focus during this period and that is why I rated him a "FIVE STAR" performance.read moreread lessDavid T.×David T.During the latter part of this past December, my Office network was hacked by professionals.I contacted NC Computer Tech and Al Williams returned my call very quickly and we set up an appointment for the next day. He arrived at the agreed time with all his professional equipment and began work immediately. He was able to "clean" all of the computers and related equipment and he restored the system to excellent condition within five hours over a two day period. Al Williams demonstrated very professional knowledge and experience as well as customer focus during this period and that is why I rated him a "FIVE STAR" performance.I called NC Computer Tech on Tuesday asking for help ! I was operating a Window 7 system and needed to upgrade to a Window 10 system. I asked questions concerning the ability of my machine to handle the upgrade and to also improve my memory. Amazing but Al called me on Wednesday to let me know he would deliver my system back to me on Thursday ! Wow, fast turn around. Al also spent time going over my new learning curve. I never had to leave my home during this covid-19 pandemic. I would highly recommend NC Computer Tech to anyone who would like to experience honesty and a quick turn around. Thanks Al !read moreread lessGary B.×Gary B.I called NC Computer Tech on Tuesday asking for help ! I was operating a Window 7 system and needed to upgrade to a Window 10 system. I asked questions concerning the ability of my machine to handle the upgrade and to also improve my memory. Amazing but Al called me on Wednesday to let me know he would deliver my system back to me on Thursday ! Wow, fast turn around. Al also spent time going over my new learning curve. I never had to leave my home during this covid-19 pandemic. I would highly recommend NC Computer Tech to anyone who would like to experience honesty and a quick turn around. Thanks Al !
- Al came to help me switch over from a Windows laptop to a MacBook Pro. He helped (and taught) me how to move around with all the icons, download software, to tell the difference in the type of programs/files, and move files from a USB drive to the mac. He was very knowledgeable and patient. You cannot go wrong!!read moreread lessBarbara H.×Barbara H.Al came to help me switch over from a Windows laptop to a MacBook Pro. He helped (and taught) me how to move around with all the icons, download software, to tell the difference in the type of programs/files, and move files from a USB drive to the mac. He was very knowledgeable and patient. You cannot go wrong!!Good man! Fixed all my problems in no time. I am pleased with Al Williams expertise.read moreread lessMelissa T.Al was fantastic to work with and was able to come to our office at very short notice. He is extremely knowledgeable and diagnosed and resolved our hardware issues very quickly and gave us some best practices to follow going forward. Al's follow up / customer care was on point. Fantastic service all round.read moreread lessSandy G.×Sandy G.Al was fantastic to work with and was able to come to our office at very short notice. He is extremely knowledgeable and diagnosed and resolved our hardware issues very quickly and gave us some best practices to follow going forward. Al's follow up / customer care was on point. Fantastic service all round.