Reliable Computer Repair Services
Windows and Apple computer diagnosis, service & repairs, virus removal, hardware upgrades, software installations, data recovery, data backup, secure wireless network setup, computer purchase consultations, training, and more. We come to you.
We offer prompt, professional, courteous service with over twenty five years of experience dealing with residential and small business clients offering them solutions and fixing their computer and network issues at reasonable rates.
NC Computer Tech’s number one goal is to provide affordable high quality service. We troubleshoot, configure and fix computers, networks and network devices and we excel in all aspects of service. We specialize in on-site mobile service and repairs and we can also bring your computer back to our shop to repair it and drop it back off to you and reconnect everything. There’s a 24 hour turnaround time for most jobs that aren’t done on site.
We have many loyal repeat customers and we thank them for their continued business. We look forward to serving more people and providing a superior level of service at reasonable prices.
Our services include but are not limited to:
- We service and repair Windows and Apple desktop and laptop computers
- System diagnostics and troubleshooting
- Hardware and software installation and troubleshooting
- Virus, Adware, Malware removal
- Custom computer builds
- Repair and install Windows, macOS, and Linux
- Data recovery and migraton for Windows and macOS
- Local and cloud data backup solutions and implementation
- Network setup, troubleshooting, and security
- Install and troubleshoot printers, scanners, copiers and other peripherals
- NAS device installation and configuration
- Remote access and VPN setup and configuration
- Cloud based services implementation
- Computer optimization and cleanup
- Password resets
- Hardware & software purchase consultations
- Remote assistance
- Windows and macOS lessons and tutorials
- WordPress website design and maintenance
Please call if you have any questions about other services we may provide.
We service Angier, Apex, Cary, Duncan, Fuquay Varina, Garner, Holly Springs, Lillington, Raleigh, Willow Spring and surrounding NC areas.
- Al Williams of NC Computer Tech has been to our house 3 times during the last 3 years. He responds quickly to a request for help and always shows up on time. Most times we call for a problem with one computer but by the time he is through he normally works on 2. He never makes you feel you are taking advantage or keeping him from his next appointment. He has been able to fix our problems with one visit.Al is easy to have in our house working. I would recommend him to anyone . Thanks for you work Al.read moreread less
Jim J.×Jim J.Al Williams of NC Computer Tech has been to our house 3 times during the last 3 years. He responds quickly to a request for help and always shows up on time. Most times we call for a problem with one computer but by the time he is through he normally works on 2. He never makes you feel you are taking advantage or keeping him from his next appointment. He has been able to fix our problems with one visit.Al is easy to have in our house working. I would recommend him to anyone . Thanks for you work Al.Excellent jobread moreread less
Jean H.×Jean H.Excellent jobAl was great! ! Punctual and did not disappoint me . Although he was not able to fix my flash drive he showed me exactly what the problem was. He took his time to inspect my device and his customer service was great. Highly recommended!read moreread less Andrea H.×Andrea H.Al was great! ! Punctual and did not disappoint me . Although he was not able to fix my flash drive he showed me exactly what the problem was. He took his time to inspect my device and his customer service was great. Highly recommended! - Al fixed a problem I was having with my network and installed a SSD in my laptop and it's running great, I didn't lose any files in the process. I will be using him for any future computer work I may have. I'm very happy with everything he did.read moreread less Linda M.×Linda M.Al fixed a problem I was having with my network and installed a SSD in my laptop and it's running great, I didn't lose any files in the process. I will be using him for any future computer work I may have. I'm very happy with everything he did.I would definitely recommend Al to anyone that needs computer tech support!! He was on time, figured out the issue right away, and knew exactly how to solve it. He was very knowledgeable and explained everything so that I knew exactly what was wrong with my computer system. He called local stores to find the part that I needed and in my opinion went above and beyond for me!! He made sure the job was done and done right!! I will be calling him again in the future for any computer problems and you should too!!read moreread less Dylan B.×Dylan B.I would definitely recommend Al to anyone that needs computer tech support!! He was on time, figured out the issue right away, and knew exactly how to solve it. He was very knowledgeable and explained everything so that I knew exactly what was wrong with my computer system. He called local stores to find the part that I needed and in my opinion went above and beyond for me!! He made sure the job was done and done right!! I will be calling him again in the future for any computer problems and you should too!!Al came on short notice and did a great job diagnosing the problem I was having and fixed it right away. I would highly reccomend his services. Ray Shedlickread moreread less
Ray S.×Ray S.Al came on short notice and did a great job diagnosing the problem I was having and fixed it right away. I would highly reccomend his services. Ray Shedlick - Very good service. I would give him an excellent rating.
B. Jamesonread moreread less Barbara j.×Barbara j.Very good service. I would give him an excellent rating.
B. JamesonI called NC Computer Tech on Tuesday asking for help ! I was operating a Window 7 system and needed to upgrade to a Window 10 system. I asked questions concerning the ability of my machine to handle the upgrade and to also improve my memory.Amazing but Al called me on Wednesday to let me know he would deliver my system back to me on Thursday ! Wow, fast turn around. Al also spent time going over my new learning curve. I never had to leave my home during this covid-19 pandemic.I would highly recommend NC Computer Tech to anyone who would like to experience honesty and a quick turn around.Thanks Al !read moreread less 
Gary B.×Gary B.I called NC Computer Tech on Tuesday asking for help ! I was operating a Window 7 system and needed to upgrade to a Window 10 system. I asked questions concerning the ability of my machine to handle the upgrade and to also improve my memory.Amazing but Al called me on Wednesday to let me know he would deliver my system back to me on Thursday ! Wow, fast turn around. Al also spent time going over my new learning curve. I never had to leave my home during this covid-19 pandemic.I would highly recommend NC Computer Tech to anyone who would like to experience honesty and a quick turn around.Thanks Al !I was very happy with this company and their punctuality and expertise in setting up my computer. Al was very professional and also helpful with my computer issues. I was confident with his knowledge and abilities.I highly recommend!read moreread less 
Sue A.×Sue A.I was very happy with this company and their punctuality and expertise in setting up my computer. Al was very professional and also helpful with my computer issues. I was confident with his knowledge and abilities.I highly recommend! - Al is a superior technition and professional. His response time is quick and his work is spot on - his attention to the immediate problem and then identifying other potential issues is all you could ask for. I have multiple repairs with him and I don’t trust anyone else. He does not disappointread moreread less
stephen l.×stephen l.Al is a superior technition and professional. His response time is quick and his work is spot on - his attention to the immediate problem and then identifying other potential issues is all you could ask for. I have multiple repairs with him and I don’t trust anyone else. He does not disappointNC computer Tech’s Al Williams listens to your concerns. He is prompt, knowledgeable, and professional, providing a service in a manner, that is becoming harder to find. Al, obviously, cares about his clients and strives to offer assistance above and beyond what is required.read moreread less 
M Y.×M Y.NC computer Tech’s Al Williams listens to your concerns. He is prompt, knowledgeable, and professional, providing a service in a manner, that is becoming harder to find. Al, obviously, cares about his clients and strives to offer assistance above and beyond what is required.Al fixed my Windows laptop and my MacBook Pro and did a great job. I will definitely be calling him again.read moreread less 
Steve×SteveAl fixed my Windows laptop and my MacBook Pro and did a great job. I will definitely be calling him again. - Al was fantastic to work with and was able to come to our office at very short notice. He is extremely knowledgeable and diagnosed and resolved our hardware issues very quickly and gave us some best practices to follow going forward. Al's follow up / customer care was on point. Fantastic service all round.read moreread less
Sandy G.×Sandy G.Al was fantastic to work with and was able to come to our office at very short notice. He is extremely knowledgeable and diagnosed and resolved our hardware issues very quickly and gave us some best practices to follow going forward. Al's follow up / customer care was on point. Fantastic service all round.Al was a pleasure to work with. He was knowledgeable and professional. He was honest and provided me with several options when deciding the best course of action in fixing my computer. He did a great job fixing my computer. I would most definitely recommend Al and use his services again.read moreread less Jess W.×Jess W.Al was a pleasure to work with. He was knowledgeable and professional. He was honest and provided me with several options when deciding the best course of action in fixing my computer. He did a great job fixing my computer. I would most definitely recommend Al and use his services again.I called NC Computer Tech on Tuesday asking for help ! I was operating a Window 7 system and needed to upgrade to a Window 10 system. I asked questions concerning the ability of my machine to handle the upgrade and to also improve my memory. Amazing but Al called me on Wednesday to let me know he would deliver my system back to me on Thursday ! Wow, fast turn around. Al also spent time going over my new learning curve. I never had to leave my home during this covid-19 pandemic. I would highly recommend NC Computer Tech to anyone who would like to experience honesty and a quick turn around. Thanks Al !read moreread less 
Gary B.×Gary B.I called NC Computer Tech on Tuesday asking for help ! I was operating a Window 7 system and needed to upgrade to a Window 10 system. I asked questions concerning the ability of my machine to handle the upgrade and to also improve my memory. Amazing but Al called me on Wednesday to let me know he would deliver my system back to me on Thursday ! Wow, fast turn around. Al also spent time going over my new learning curve. I never had to leave my home during this covid-19 pandemic. I would highly recommend NC Computer Tech to anyone who would like to experience honesty and a quick turn around. Thanks Al ! - In my opinion absolutely the best computer repair person in Fuquay and surrounding areas. Al has done numerous jobs for me over the last ten years. Some of them being: Replaced the screen on my MacBook Pro, performed data recovery on my dead HP laptop, built a gaming system for me a while back that is still going strong, and fixed a network and server issue at my old business. He recently fixed (soldered) the USB port on my Asus gaming laptop and it's good to go. I know for a fact there's very few people in the area that do soldering work. I don't leave reviews for anybody but Al deserves this one. It's a long time coming buddy.read moreread less
Terry×TerryIn my opinion absolutely the best computer repair person in Fuquay and surrounding areas. Al has done numerous jobs for me over the last ten years. Some of them being: Replaced the screen on my MacBook Pro, performed data recovery on my dead HP laptop, built a gaming system for me a while back that is still going strong, and fixed a network and server issue at my old business. He recently fixed (soldered) the USB port on my Asus gaming laptop and it's good to go. I know for a fact there's very few people in the area that do soldering work. I don't leave reviews for anybody but Al deserves this one. It's a long time coming buddy.Al is an outstanding computer technician and if I ever need to have my PC worked on again he is my first choice. I highly recommend him for your computer repair services.read moreread less Mike Z.×Mike Z.Al is an outstanding computer technician and if I ever need to have my PC worked on again he is my first choice. I highly recommend him for your computer repair services.Al came out to check out my hardrive that no longer worked & after his diagnosis he accessed that it would need a clean room to recover my most precious memories of my children's birth to their first steps seeing as the drive has mechanical issues. Because of his sensitivity to my concern for my files & how expensive this was about to get for me he waived his diagnostic fee & provided me with the referral needed to take the next step to remedy my misfortune with this drive. I appreciate Al's professionalism but I really appreciate his empathy & overall concern for someone that wasn't even a paying customer yet. I will definitely look to do business with Al in the near future; it's good to see people like Al out here doing good reputable referrable business. Thanks Al & God bless!read moreread less Tiffany M.×Tiffany M.Al came out to check out my hardrive that no longer worked & after his diagnosis he accessed that it would need a clean room to recover my most precious memories of my children's birth to their first steps seeing as the drive has mechanical issues. Because of his sensitivity to my concern for my files & how expensive this was about to get for me he waived his diagnostic fee & provided me with the referral needed to take the next step to remedy my misfortune with this drive. I appreciate Al's professionalism but I really appreciate his empathy & overall concern for someone that wasn't even a paying customer yet. I will definitely look to do business with Al in the near future; it's good to see people like Al out here doing good reputable referrable business. Thanks Al & God bless! - Al removed numerous viruses and malware, most of which I was not aware were even there. He visually inspected the hardware and noted that the motherboard was showing signs age that could indicate failure relatively soon. He noted that my hard drive was 10 years old and its performance had degraded over time. He made fixes to improve performance that he could given the hard drive problems. He made several suggestions including replacing the hard drive or a new computer given the potential problems with the motherboard.read moreread less Keith B.×Keith B.Al removed numerous viruses and malware, most of which I was not aware were even there. He visually inspected the hardware and noted that the motherboard was showing signs age that could indicate failure relatively soon. He noted that my hard drive was 10 years old and its performance had degraded over time. He made fixes to improve performance that he could given the hard drive problems. He made several suggestions including replacing the hard drive or a new computer given the potential problems with the motherboard.Al fixed everything requested with great ease and explained what he was doing so I could understand. He answered all of my questions and made recommendations. Great person to have as an IT professional.read moreread less
Debbie S.×Debbie S.Al fixed everything requested with great ease and explained what he was doing so I could understand. He answered all of my questions and made recommendations. Great person to have as an IT professional.Had a problem with Thunderbird and what an update apparently did with the "address book". Mr. Williams came as planned, cleaned through the PC, changing a couple of options in Thunderbird so that it won't automatically upgrade in the future. He also found a number of programs running in the background that were of no interest to me and were slowing the computer down. Mr. Williams seemed to be a very personable person, explained what he was doing as he went along. I would certainly call him again if necessary!read moreread less Norma S.×Norma S.Had a problem with Thunderbird and what an update apparently did with the "address book". Mr. Williams came as planned, cleaned through the PC, changing a couple of options in Thunderbird so that it won't automatically upgrade in the future. He also found a number of programs running in the background that were of no interest to me and were slowing the computer down. Mr. Williams seemed to be a very personable person, explained what he was doing as he went along. I would certainly call him again if necessary! - Al came out very promptly to our home and ran several scans to make sure he was very thorough. He found several viruses and we were up and running again in about an hour and a half. Highly recommend Al!read moreread less Maggie P.×Maggie P.Al came out very promptly to our home and ran several scans to make sure he was very thorough. He found several viruses and we were up and running again in about an hour and a half. Highly recommend Al!Al was very responsive and answered all my questions. He was able to transfer all my data and have my computer back to me the following day. He kept me apprised of the progress as he was working.read moreread less
Cynthia L.×Cynthia L.Al was very responsive and answered all my questions. He was able to transfer all my data and have my computer back to me the following day. He kept me apprised of the progress as he was working.I've known Al for years. His troubleshooting skills are terrific and his knowledge of PCs and networking is extensive. He keeps up with the latest technology information, viruses and malware. Highly recommend!read moreread less 
Denise L.×Denise L.I've known Al for years. His troubleshooting skills are terrific and his knowledge of PCs and networking is extensive. He keeps up with the latest technology information, viruses and malware. Highly recommend! - Al was very responsive and answered all my questions. He was able to transfer all my data and have my computer back to me the following day. He kept me apprised of the progress as he was working.read moreread less
Cindy L.×Cindy L.Al was very responsive and answered all my questions. He was able to transfer all my data and have my computer back to me the following day. He kept me apprised of the progress as he was working.Al arrived right on time and got the problem fixed within an hour. He's a nice guy too!read moreread less James W.×James W.Al arrived right on time and got the problem fixed within an hour. He's a nice guy too!Al at NC Computer Tech is fantastic. I had an old Apple MacBook pro, dating back to 2014, and needed to switch to a Windows laptop. As you can imagine, the old Apple had gazillions of old files--it was a tangled mess. Not to mention that Apple and Windows don't play very well together. Al came to our house (yes, he'll do that) and spent about three hours making the switch, and when he was done, the new computer had every one of the files from the old computer. Right there, easy to find, set up perfectly. I couldn't ask for more. Highly recommended.read moreread less 
Rip R.×Rip R.Al at NC Computer Tech is fantastic. I had an old Apple MacBook pro, dating back to 2014, and needed to switch to a Windows laptop. As you can imagine, the old Apple had gazillions of old files--it was a tangled mess. Not to mention that Apple and Windows don't play very well together. Al came to our house (yes, he'll do that) and spent about three hours making the switch, and when he was done, the new computer had every one of the files from the old computer. Right there, easy to find, set up perfectly. I couldn't ask for more. Highly recommended. - Al came out the same day and had our computer up and running within a couple of hours. He explained everything he was doing and answered all my questions and concerns. He also called the next day just to follow up. I highly recommend NC Computer Tech. Thanks so much Al!read moreread less
Lisa C.×Lisa C.Al came out the same day and had our computer up and running within a couple of hours. He explained everything he was doing and answered all my questions and concerns. He also called the next day just to follow up. I highly recommend NC Computer Tech. Thanks so much Al!I needed data recovered on a laptop HDD. I posted to Thumbtack and got a few email responses within the hour. Al also called that same night but I didn't speak with him until the next day. He told me what he felt he could do, when he would have the job done, and the cost. He had the recovery completed and data to me the next day and took time to explain things. I like his hussle and professionalism. I hope I never need to use him again but if I do I won't hesitate contacting him!read moreread less Vincent L.×Vincent L.I needed data recovered on a laptop HDD. I posted to Thumbtack and got a few email responses within the hour. Al also called that same night but I didn't speak with him until the next day. He told me what he felt he could do, when he would have the job done, and the cost. He had the recovery completed and data to me the next day and took time to explain things. I like his hussle and professionalism. I hope I never need to use him again but if I do I won't hesitate contacting him!Al connected a network printer that I couldn't get connected and fixed my laptop. I was really grateful for his service.read moreread less 
Linda M.×Linda M.Al connected a network printer that I couldn't get connected and fixed my laptop. I was really grateful for his service. - Needed to upgrade from windows 7 to windows 10. Very smooth transition. This is 3rd time I called on NC Computer Tech. Very positive experience.read moreread less
Johnny B.×Johnny B.Needed to upgrade from windows 7 to windows 10. Very smooth transition. This is 3rd time I called on NC Computer Tech. Very positive experience.Als Reviews are nothing but true. He Troubleshooted My newly built PC. I was getting loads of blue screen errors, and his experience in his work speaks for itself. He fixed what I and others could not.read moreread less 
Nick R.×Nick R.Als Reviews are nothing but true. He Troubleshooted My newly built PC. I was getting loads of blue screen errors, and his experience in his work speaks for itself. He fixed what I and others could not.Mr. Williams was very prompt and professional. He completely assessed the connection issues between my desktop, laptop and printer. The aged printer presented some unique problems that were resolved due to Mr. Williams' extensive experience in his field.read moreread less William C.×William C.Mr. Williams was very prompt and professional. He completely assessed the connection issues between my desktop, laptop and printer. The aged printer presented some unique problems that were resolved due to Mr. Williams' extensive experience in his field. - I have been using NC Computer Tech for many years. Al takes care of our business & personal computer problems. I call him and he is able to come by the shop within a day if not that day. He is easy to work with, very nice and is always able to fix the problem. I have never been disappointed. As a small business owner I would highly recommend him.read moreread less
Rose H.×Rose H.I have been using NC Computer Tech for many years. Al takes care of our business & personal computer problems. I call him and he is able to come by the shop within a day if not that day. He is easy to work with, very nice and is always able to fix the problem. I have never been disappointed. As a small business owner I would highly recommend him.This is a first class operation. The owner is knowledgeable and efficient. I would highly recommend them for your computer repair needs.read moreread less 
Shannon H.×Shannon H.This is a first class operation. The owner is knowledgeable and efficient. I would highly recommend them for your computer repair needs.Al was very helpful getting my printer back online with my computer. It was a little tricky because of the printer but he stayed until the job was done. He was very professional and answered my questions. We're getting new laptops and I will have him back to transfer everything to our new laptops. I highly recommend Al Williams.read moreread less 
Nadine B.×Nadine B.Al was very helpful getting my printer back online with my computer. It was a little tricky because of the printer but he stayed until the job was done. He was very professional and answered my questions. We're getting new laptops and I will have him back to transfer everything to our new laptops. I highly recommend Al Williams. - I have a Samsung Galaxy Note 9 that was having issues with the screen after I dropped it. Every other place I called didn't want to get involved with it and told me they stick primarily with iPhone repairs.Even though Al doesn't advertise cell phone repairs on his site I called and asked him if he could look at it. He said "sure, I'll check it out". I reiterated that it was a Samsung Galaxy Note 9 and he said "No problem, I'll check out out".To cut to the chase..He replaced the screen and it's as good as new. I know from reading about this phone that it's a very difficult phone to repair but he did it. He's dedicated and I think he's part of a dying breed of service professionals. He does it because he loves it and is not out for a quick buck.I'm a customer for life.Thanks Al!read moreread less
Stuart×StuartI have a Samsung Galaxy Note 9 that was having issues with the screen after I dropped it. Every other place I called didn't want to get involved with it and told me they stick primarily with iPhone repairs.Even though Al doesn't advertise cell phone repairs on his site I called and asked him if he could look at it. He said "sure, I'll check it out". I reiterated that it was a Samsung Galaxy Note 9 and he said "No problem, I'll check out out".To cut to the chase..He replaced the screen and it's as good as new. I know from reading about this phone that it's a very difficult phone to repair but he did it. He's dedicated and I think he's part of a dying breed of service professionals. He does it because he loves it and is not out for a quick buck.I'm a customer for life.Thanks Al!I worked with NC Computer Tech to build and trouble shoot a brand new gaming PC. Al was time efficient, friendly, and very knowledgeable. Highly recommend for anyone needing computer services.read moreread less 
Charles E.×Charles E.I worked with NC Computer Tech to build and trouble shoot a brand new gaming PC. Al was time efficient, friendly, and very knowledgeable. Highly recommend for anyone needing computer services.Al has an intuitive understanding of what can go wrong with computer systems. After talking to me on the phone about the new build my son and I had just completed, he was able to figure out that the RAM we install not be playing nice with the mother board. He showed up with a couple sticks of memory from one of his own computers, stuck those in for a test and it ran beautifully. I ordered new RAM and haven't had any problems with BSODs since we installed them. Then on his follow up phone call to see how things were going, Al gave me the clue I needed to fix the files that got corrupted when we ignored his advice. I will definitely call him again next time.read moreread less Mary T.×Mary T.Al has an intuitive understanding of what can go wrong with computer systems. After talking to me on the phone about the new build my son and I had just completed, he was able to figure out that the RAM we install not be playing nice with the mother board. He showed up with a couple sticks of memory from one of his own computers, stuck those in for a test and it ran beautifully. I ordered new RAM and haven't had any problems with BSODs since we installed them. Then on his follow up phone call to see how things were going, Al gave me the clue I needed to fix the files that got corrupted when we ignored his advice. I will definitely call him again next time. - This is the 2nd time I have called NC Computer Tech and it is the only company I will call and use for any computer issues. I first called Al about 3 years ago because my computer was fairly old and having a few issues. Because I own a business that depends on my computer, I needed to upgrade and he was super helpful and answered all my questions and recommended a new computer and got everything upgraded, transferred to the new machine and made sure everything was working properly. A few days ago, I called him again to upgrade from Windows 7 to Windows 10. Again, he was able to come out quickly and get the upgrade done. Made some recommendations that would make my computer work better and got all that installed and done as well. He came out and got everything done in the time he said and made sure everything was working properly. NC Computer Tech is the only company I will have work on my computer and the only company i will go to for any computer questions. Al Williams is very knowledgeable, honest and trustworthy, and I highly recommend using him for any computer needs.read moreread less
Karen T.×Karen T.This is the 2nd time I have called NC Computer Tech and it is the only company I will call and use for any computer issues. I first called Al about 3 years ago because my computer was fairly old and having a few issues. Because I own a business that depends on my computer, I needed to upgrade and he was super helpful and answered all my questions and recommended a new computer and got everything upgraded, transferred to the new machine and made sure everything was working properly. A few days ago, I called him again to upgrade from Windows 7 to Windows 10. Again, he was able to come out quickly and get the upgrade done. Made some recommendations that would make my computer work better and got all that installed and done as well. He came out and got everything done in the time he said and made sure everything was working properly. NC Computer Tech is the only company I will have work on my computer and the only company i will go to for any computer questions. Al Williams is very knowledgeable, honest and trustworthy, and I highly recommend using him for any computer needs.Al is a first rate computer wiz, and a kind and considerate tech-person. My husband and are are newbie users and when my husband got hit with a computer scam Al was willing to rearrange other appointments so he could come out quickly, because he heard the panic in my husbands voice! Al is very knowledgeable about many systems, programs and apps, he is thorough, and very willing to answer our questions! Plus he makes housecalls, and if it’s a complicated fix he is prompt in pickup and return. I highly recommend him.read moreread less 
Kathy R.×Kathy R.Al is a first rate computer wiz, and a kind and considerate tech-person. My husband and are are newbie users and when my husband got hit with a computer scam Al was willing to rearrange other appointments so he could come out quickly, because he heard the panic in my husbands voice! Al is very knowledgeable about many systems, programs and apps, he is thorough, and very willing to answer our questions! Plus he makes housecalls, and if it’s a complicated fix he is prompt in pickup and return. I highly recommend him.Al is great! I usually feel intimidated by IT folks, but Al was genuine and down to earth, so I felt comfortable asking lots of questions. He answered with patience as he took me through the steps to better understand my computer and related issues. Before meeting with Al, I felt "at sea" anytime I ran into a snag, so I would put off getting problems resolved until they became overwhelming. I feel so relieved knowing that I have found an expert I can trust to give me straight answers, and help me right away.read moreread less 
Lorraine N.×Lorraine N.Al is great! I usually feel intimidated by IT folks, but Al was genuine and down to earth, so I felt comfortable asking lots of questions. He answered with patience as he took me through the steps to better understand my computer and related issues. Before meeting with Al, I felt "at sea" anytime I ran into a snag, so I would put off getting problems resolved until they became overwhelming. I feel so relieved knowing that I have found an expert I can trust to give me straight answers, and help me right away. - I needed data transferred from my old computer that died to my new one. Al moved everything over for me and set my new system up on my network, plus he fixed a network printer problem I was having. I'm very happy with his service.read moreread less Larry J.×Larry J.I needed data transferred from my old computer that died to my new one. Al moved everything over for me and set my new system up on my network, plus he fixed a network printer problem I was having. I'm very happy with his service.Al came out the same day I put in the request! He was professional and knew exactly what he was doing. He was able to recover some precious photos and other files from my corrupted hard drive that would have otherwise been lost. I would definitely recommend Al!read moreread less Lloyia H.×Lloyia H.Al came out the same day I put in the request! He was professional and knew exactly what he was doing. He was able to recover some precious photos and other files from my corrupted hard drive that would have otherwise been lost. I would definitely recommend Al!Al’s a great guy w/ dedication you can depend on. Our company has grown since initially engaging NCCT, and the level of skill & commitment to from NCCT has as well. They’re the only mobile IT professional company we will trust going forward. In today’s world, customer experience is rare & in short supply- Call NCCT for your IT/infrastructure needs.read moreread less
Glenwood T.×Glenwood T.Al’s a great guy w/ dedication you can depend on. Our company has grown since initially engaging NCCT, and the level of skill & commitment to from NCCT has as well. They’re the only mobile IT professional company we will trust going forward. In today’s world, customer experience is rare & in short supply- Call NCCT for your IT/infrastructure needs. - Al is a great computer tech. He has trouble shooted my computer is many times .he has added things to it to make it better computer. he has problem solved all sorts of stuff. He even took one new computer I had and converted it from Windows to Linux so I had a different option besides windows. he can install extra programs that are not on there that you wouldn't think you could do but he did. He is very prompt and responsive to any questions and he comes over rather quickly when there is a problem and you need an answer quickly as well. He is very knowledgeable and a pleasant person to work with.read moreread less
marianne t.×marianne t.Al is a great computer tech. He has trouble shooted my computer is many times .he has added things to it to make it better computer. he has problem solved all sorts of stuff. He even took one new computer I had and converted it from Windows to Linux so I had a different option besides windows. he can install extra programs that are not on there that you wouldn't think you could do but he did. He is very prompt and responsive to any questions and he comes over rather quickly when there is a problem and you need an answer quickly as well. He is very knowledgeable and a pleasant person to work with.Al was on time and let me know when he was on the way. I like that he brought a contract and gave me the option to read and sign it before he started.
He was able to get into my laptop and I was able to change the password to something else I can remember.
He also was able to remove some malware which gave me more speed.
I am very happy I have my laptop back!!!
Thanks big Al, my new "cousin."
Nescaferead moreread less Vanessa h.×Vanessa h.Al was on time and let me know when he was on the way. I like that he brought a contract and gave me the option to read and sign it before he started.
He was able to get into my laptop and I was able to change the password to something else I can remember.
He also was able to remove some malware which gave me more speed.
I am very happy I have my laptop back!!!
Thanks big Al, my new "cousin."
NescafeAl helped me fix my laptop and got it back to me within 24 hours.Would highly recommend to.read moreread less 
Hailey W.×Hailey W.Al helped me fix my laptop and got it back to me within 24 hours.Would highly recommend to. - Professional and knowledgable. I will pass his name on in the future.read moreread less Shelby R.×Shelby R.Professional and knowledgable. I will pass his name on in the future.Al worked on my IMac computer to help it run faster. He also took an old computer that was not working at all and was able to retrieve all the data for me.He has several ideas and options for the MAc and pc.He knows computers and is very helpful. I appreciate the time he took.read moreread less
Alexandra B.×Alexandra B.Al worked on my IMac computer to help it run faster. He also took an old computer that was not working at all and was able to retrieve all the data for me.He has several ideas and options for the MAc and pc.He knows computers and is very helpful. I appreciate the time he took.Al was quick to respond to the issues that I was having with my computer. He was knowledgeable, personable and I knew what the charges would be in advance. He'll definitely get my call if I need help again!read moreread less Kathy W.×Kathy W.Al was quick to respond to the issues that I was having with my computer. He was knowledgeable, personable and I knew what the charges would be in advance. He'll definitely get my call if I need help again! - I would highly recommend NC Computer Tech. Al came out to our home and was able to quickly pinpoint the issue we were having with our wifi. I had gotten a quote from another company that had tried to sell me hundreds of dollars of new equipment, which I didn't need at all. I was very grateful to find an honest guy who knew what he was doing. He was also very responsive to texts and arrived on time.read moreread less
Kim×KimI would highly recommend NC Computer Tech. Al came out to our home and was able to quickly pinpoint the issue we were having with our wifi. I had gotten a quote from another company that had tried to sell me hundreds of dollars of new equipment, which I didn't need at all. I was very grateful to find an honest guy who knew what he was doing. He was also very responsive to texts and arrived on time.Al is the computer expert I’ve hoped for. If you have any problem with machines, network, connectivity, etc., Al is the person to call.read moreread less 
Patricia R.×Patricia R.Al is the computer expert I’ve hoped for. If you have any problem with machines, network, connectivity, etc., Al is the person to call.Al was responsible, knowledgeable and reasonable. He was also very likable..He knew what he was doing and I would not hesitate to contact him again with my next computer/networking need.read moreread less 
Joel S.×Joel S.Al was responsible, knowledgeable and reasonable. He was also very likable..He knew what he was doing and I would not hesitate to contact him again with my next computer/networking need. - Very pleased with the service we received. Very professional, efficient and knowledgeable. Took care of our issues. I highly recommend NC Computer Tech.read moreread less
Steve B.×Steve B.Very pleased with the service we received. Very professional, efficient and knowledgeable. Took care of our issues. I highly recommend NC Computer Tech.I really appreciate when professionals respect my time as much as their own. As such, I was thankful that Al called as soon as he realized he "Might" be a couple minutes late. The SW problems with my HP desktop were anything but standard but Al stuck with it and was able to everything working again in less than two hours. I would comfortably recommend Al Williams to fix your computerread moreread less Steve M.×Steve M.I really appreciate when professionals respect my time as much as their own. As such, I was thankful that Al called as soon as he realized he "Might" be a couple minutes late. The SW problems with my HP desktop were anything but standard but Al stuck with it and was able to everything working again in less than two hours. I would comfortably recommend Al Williams to fix your computer
I was very impressed with the professional and personal attention that I got from Al~ setting up my computer system. Al was prompt and did an excellent job. His price was fair and he really knows what he's doing!! Highly recommend!read moreread less
Sue A.×Sue A.I was very impressed with the professional and personal attention that I got from Al~ setting up my computer system. Al was prompt and did an excellent job. His price was fair and he really knows what he's doing!! Highly recommend! - Efficient, knowledgeable, and most helpful with lots of patience.read moreread less
Susan M.×Susan M.Efficient, knowledgeable, and most helpful with lots of patience.It is great to have someone as knowledgeable and personable as Al to help you through a "tangled web" computer problem. Al came quickly and obviously knew exactly what to do.read moreread less 
Suzanne A.×Suzanne A.It is great to have someone as knowledgeable and personable as Al to help you through a "tangled web" computer problem. Al came quickly and obviously knew exactly what to do.I have now used Al's computer repair services twice now. The first time in 2015 he replaced my hard drive and it has been working great ever since. This past week, I thought my computer was having issues and he came out and did a lot of testing which pointed to the monitor being the actual issue. For both issues he's recommended replacements, that I am very happy with. He's very punctual, turnaround time both times was about three days. On top of all that, he is a nice guy. I feel his fees are well worth his expertise and knowledge.read moreread less 
Heidi W.×Heidi W.I have now used Al's computer repair services twice now. The first time in 2015 he replaced my hard drive and it has been working great ever since. This past week, I thought my computer was having issues and he came out and did a lot of testing which pointed to the monitor being the actual issue. For both issues he's recommended replacements, that I am very happy with. He's very punctual, turnaround time both times was about three days. On top of all that, he is a nice guy. I feel his fees are well worth his expertise and knowledge. - Al did a great job setting up my new computer and tried to recover my data from my old “crashed” hard drive. He was knowledgeable, professional, and patient with my computer related questions.read moreread less
Charlotte H.×Charlotte H.Al did a great job setting up my new computer and tried to recover my data from my old “crashed” hard drive. He was knowledgeable, professional, and patient with my computer related questions.It was a pleasure working with Al on several computer issues. I had a "mystery hard drive" from an old computer from which I needed data recovery. (I was sure that the computer had been my mother's, but when Al recovered the data, it turned out to be my son's. Al was very patient and understanding about the confusion.) Al also cleaned up a laptop for me, making it fully functional and virus free.
Al drove to Durham and picked up both the hard drive and my laptop, so the whole experience was easy and "painless' for me. He performed the work overnight and returned the next day with my computer.
He completed the work in just a couple of hours, making the service very affordable.
Al excels at explaining technology in layman's terms...which I appreciate! He is very personable and professional.
I also own a small business and plan to use Al to freshen up the office computer network. In my opinion, you can't go wrong by selecting Al Williams for your computer/network issues.read moreread less Linda L.×Linda L.It was a pleasure working with Al on several computer issues. I had a "mystery hard drive" from an old computer from which I needed data recovery. (I was sure that the computer had been my mother's, but when Al recovered the data, it turned out to be my son's. Al was very patient and understanding about the confusion.) Al also cleaned up a laptop for me, making it fully functional and virus free.
Al drove to Durham and picked up both the hard drive and my laptop, so the whole experience was easy and "painless' for me. He performed the work overnight and returned the next day with my computer.
He completed the work in just a couple of hours, making the service very affordable.
Al excels at explaining technology in layman's terms...which I appreciate! He is very personable and professional.
I also own a small business and plan to use Al to freshen up the office computer network. In my opinion, you can't go wrong by selecting Al Williams for your computer/network issues.MY PC HAD COMPLAINCE ISSUES AND HE WAS VERY THROUGH. PLEASANT TO WORK WITH AND WILL USE AGAIN IF HAVE PC ISSUES.read moreread less Debbie S.×Debbie S.MY PC HAD COMPLAINCE ISSUES AND HE WAS VERY THROUGH. PLEASANT TO WORK WITH AND WILL USE AGAIN IF HAVE PC ISSUES. - After receiving several recommendations from Thumbtack I received a call from Al. He was able to make an appointment for the next morning which was awesome! He showed up right on time and got right to work evaluating the problem. He is very knowledgeable. I would definitely recommend him to anyone needing help with a computer issue.read moreread less Marla C.×Marla C.After receiving several recommendations from Thumbtack I received a call from Al. He was able to make an appointment for the next morning which was awesome! He showed up right on time and got right to work evaluating the problem. He is very knowledgeable. I would definitely recommend him to anyone needing help with a computer issue.Al did a great job resolving my problem after Lenovo told me, essentially, that there was nothing they could do but simply totally wipe out my machine and return it to it's original state...simply unacceptable since I would have lost all of my data. Thanks, Al.read moreread less Michael R.×Michael R.Al did a great job resolving my problem after Lenovo told me, essentially, that there was nothing they could do but simply totally wipe out my machine and return it to it's original state...simply unacceptable since I would have lost all of my data. Thanks, Al.Can not speak highly enough about Al. Totally consummate professional, exceptionally knowledgeable, and goes the "extra mile" in helping, suggesting, and providing over and above assistance one could asked for and expect. I would not hesitate to recommend Al to any one in need of any type of computer help.read moreread less
Daniel S.×Daniel S.Can not speak highly enough about Al. Totally consummate professional, exceptionally knowledgeable, and goes the "extra mile" in helping, suggesting, and providing over and above assistance one could asked for and expect. I would not hesitate to recommend Al to any one in need of any type of computer help. - I had the screen replaced and the hinge fixed on my laptop. I'm very happy with the service that was provided.read moreread less
Phil J.×Phil J.I had the screen replaced and the hinge fixed on my laptop. I'm very happy with the service that was provided.Al's great. When I have a computer problem, he fixes it. Fast.read moreread less 
Mike V.×Mike V.Al's great. When I have a computer problem, he fixes it. Fast.NC Computer Tech is amazing! Whatever my issue is they are quick to arrive and quick to diagnose and repair. They are very highly recommended.read moreread less 
Mark B.×Mark B.NC Computer Tech is amazing! Whatever my issue is they are quick to arrive and quick to diagnose and repair. They are very highly recommended. - Al listened to my computer problems, he told me that he spent about 2hours of work because my system was very sick!I’m so happy that my computer works and sounds better than when it left, but we talked about that too.I would refer him gladly.read moreread less
Deborah M.×Deborah M.Al listened to my computer problems, he told me that he spent about 2hours of work because my system was very sick!I’m so happy that my computer works and sounds better than when it left, but we talked about that too.I would refer him gladly.He helping me figure out if my motherboard was the cause of no audio or it was a bad driver or what not. He figured out it was my motherboard and that I firied it when I transfered it over to my new case. so now i get to upgrade :). nothing could have been better he was a outstanding computer tech and very nice.read moreread less Hogan H.×Hogan H.He helping me figure out if my motherboard was the cause of no audio or it was a bad driver or what not. He figured out it was my motherboard and that I firied it when I transfered it over to my new case. so now i get to upgrade :). nothing could have been better he was a outstanding computer tech and very nice.I have an old desktop system that was randomly freezing and rebooting. What I thought was a virus turned out to be multiple badly swollen capacitors on the motherboard. Al explained the situation very clearly and showed me exactly what he was talking about on the board itself. He recommend the best course of action to take in terms of cost. I didn't want to spend a lot of money on this system due to it's age. Al was honest and forthright and bottom line.. he saved me money. I was very pleased with his service and he's the person I'm calling for any computer work I need done from this point on. Plus he's a blast to talk to, very smart and easy going guy.read moreread less John R.×John R.I have an old desktop system that was randomly freezing and rebooting. What I thought was a virus turned out to be multiple badly swollen capacitors on the motherboard. Al explained the situation very clearly and showed me exactly what he was talking about on the board itself. He recommend the best course of action to take in terms of cost. I didn't want to spend a lot of money on this system due to it's age. Al was honest and forthright and bottom line.. he saved me money. I was very pleased with his service and he's the person I'm calling for any computer work I need done from this point on. Plus he's a blast to talk to, very smart and easy going guy. - Added a printer to an existing wireless network that had some odd features since it was an older printer. Took care to download needed drivers ahead of the visit. Showed up on time and good at discussing the problem and other topics.read moreread less Kevin W.×Kevin W.Added a printer to an existing wireless network that had some odd features since it was an older printer. Took care to download needed drivers ahead of the visit. Showed up on time and good at discussing the problem and other topics.Al Williams is a very dependable, versatile, and helpful computer specialist. He has helped me again and again with problems I have had with my desktop, my laptop, my printer, my monitors, and the scanner. Since I know very little about computers, I have been especially grateful to find someone like Al, whom I can trust to do what is necessary to fix any problems and also to help me set up new computers. Al is SO much better than large commercial tech setup and repair services. Definitely five stars from me. Thanks, Al!read moreread less
John P.×John P.Al Williams is a very dependable, versatile, and helpful computer specialist. He has helped me again and again with problems I have had with my desktop, my laptop, my printer, my monitors, and the scanner. Since I know very little about computers, I have been especially grateful to find someone like Al, whom I can trust to do what is necessary to fix any problems and also to help me set up new computers. Al is SO much better than large commercial tech setup and repair services. Definitely five stars from me. Thanks, Al!Good man! Fixed all my problems in no time. I am pleased with Al Williams expertise.read moreread less Melissa T.×Melissa T.Good man! Fixed all my problems in no time. I am pleased with Al Williams expertise. - I have now used Al's computer repair services twice now. The first time in 2015 he replaced my hard drive and it has been working great ever since. This past week, I thought my computer was having issues and he came out and did a lot of testing which pointed to the monitor being the actual issue. For both issues he's recommended replacements, that I am very happy with.He's very punctual, turnaround time both times was about three days. On top of all that, he is a nice guy. I feel his fees are well worth his expertise and knowledge.read moreread less
Heidi W.×Heidi W.I have now used Al's computer repair services twice now. The first time in 2015 he replaced my hard drive and it has been working great ever since. This past week, I thought my computer was having issues and he came out and did a lot of testing which pointed to the monitor being the actual issue. For both issues he's recommended replacements, that I am very happy with.He's very punctual, turnaround time both times was about three days. On top of all that, he is a nice guy. I feel his fees are well worth his expertise and knowledge.Al is excellent. He knows computers and is very upfront and honest about the service he provides. For me it basically was about my limitations about computers and most importantly that Al provided his service and knowledge at my home. I would recommend his expetise whole heartedly. I am glad that I have met him and that I know I have someone to trust when and if I should need his services in the future.read moreread less 
Carl P.×Carl P.Al is excellent. He knows computers and is very upfront and honest about the service he provides. For me it basically was about my limitations about computers and most importantly that Al provided his service and knowledge at my home. I would recommend his expetise whole heartedly. I am glad that I have met him and that I know I have someone to trust when and if I should need his services in the future.Al was very thorough and knowledgeable, and I will use him in the future.read moreread less 
Charlie F.×Charlie F.Al was very thorough and knowledgeable, and I will use him in the future. - Was very pleased working with Al. He addressed all of our personal IT issues and even suggested measures that improved our IT security and limited unnecessary Web exposure. Recommended some equipment upgrades that we needed, so I purchased them and he will install and sync with our system soon. Obviously well versed in IT disciplines and a pleasure to work with.read moreread less
John C.×John C.Was very pleased working with Al. He addressed all of our personal IT issues and even suggested measures that improved our IT security and limited unnecessary Web exposure. Recommended some equipment upgrades that we needed, so I purchased them and he will install and sync with our system soon. Obviously well versed in IT disciplines and a pleasure to work with.Al was a very nice man who diagnosed my issues for me and taught me how to avoid future problems. He was incredibly honest with me and is very fairly priced. Should any new issues arise, Al Wiliams will be who I call.read moreread less Jack M.×Jack M.Al was a very nice man who diagnosed my issues for me and taught me how to avoid future problems. He was incredibly honest with me and is very fairly priced. Should any new issues arise, Al Wiliams will be who I call.I highly recommend NC Computer Tech. Al provided great service by offering cost-effective solutions to my computer issues. In addition, he was prompt and efficient. Definitely as 5-star experience.read moreread less 
Kelly C.×Kelly C.I highly recommend NC Computer Tech. Al provided great service by offering cost-effective solutions to my computer issues. In addition, he was prompt and efficient. Definitely as 5-star experience. - Prompt, knows his stuff, priced right, personable. Put his contact info in my phone - when someone makes my contacts in my phone, well, they are special. Like a good car mechanic, worth their weight in gold.read moreread less Donna A.×Donna A.Prompt, knows his stuff, priced right, personable. Put his contact info in my phone - when someone makes my contacts in my phone, well, they are special. Like a good car mechanic, worth their weight in gold.Al is amazing! He took care of all my requests. Very informative, dependable and was great to work with. I would recommend NC Computer Tech for those non techy people like me!read moreread less
Kim B.×Kim B.Al is amazing! He took care of all my requests. Very informative, dependable and was great to work with. I would recommend NC Computer Tech for those non techy people like me!Extremely knowledgeable, prompt, and friendly. Will use in the future for sure.read moreread less 
Nancy S.×Nancy S.Extremely knowledgeable, prompt, and friendly. Will use in the future for sure. - Al was great. wonderful work and a great guy.read moreread less Nancy C.×Nancy C.Al was great. wonderful work and a great guy.Al was excellent - prompt, professional, clearly very tech-knowledgeable. Was able to fix our issues quickly and thoroughly, and even did some extra work to help our desktop and phone operate better. Would use his services again, and would recommend him to anyone needing tech assistance.read moreread less Meg S.×Meg S.Al was excellent - prompt, professional, clearly very tech-knowledgeable. Was able to fix our issues quickly and thoroughly, and even did some extra work to help our desktop and phone operate better. Would use his services again, and would recommend him to anyone needing tech assistance.I'm new to the area and decided to give NC Computer Tech a try. Al Williams was able to get me taken care of quickly and my printer was up and running in no time. Good communication, fair pricing , and is easy to talk to. That's important for me because I'm a low tech person .read moreread less
Jeff A.×Jeff A.I'm new to the area and decided to give NC Computer Tech a try. Al Williams was able to get me taken care of quickly and my printer was up and running in no time. Good communication, fair pricing , and is easy to talk to. That's important for me because I'm a low tech person . - Work done our satisfaction and on time. Owner was very helpful, and explained everything.read moreread less
Carol C.×Carol C.Work done our satisfaction and on time. Owner was very helpful, and explained everything.I had an issue with my PC that I'd been working through for weeks with no success. I called in the morning and Al came out to my home office the same day. A few hours later Al was able to get my system back up and running with some additional setup and tips to keep it running better and prevent the problems I'd experienced. Would definitely recommend!read moreread less 
Matt D.×Matt D.I had an issue with my PC that I'd been working through for weeks with no success. I called in the morning and Al came out to my home office the same day. A few hours later Al was able to get my system back up and running with some additional setup and tips to keep it running better and prevent the problems I'd experienced. Would definitely recommend!Al with NC Computer Tech was recommended to me and I have utilized his technical skills since December 2025 with a PC using Windows 10 and a new laptop using Windows 11. Very knowledgeable and has great troubleshooting skills. Will provide recommendations for updated applications to use for better functionality. Will also provide specifications that will meet your needs when purchasing something new. In addition, Al will respond to your questions with patience! I would definitely recommend NC Computer Tech!read moreread less 
Alice S.×Alice S.Al with NC Computer Tech was recommended to me and I have utilized his technical skills since December 2025 with a PC using Windows 10 and a new laptop using Windows 11. Very knowledgeable and has great troubleshooting skills. Will provide recommendations for updated applications to use for better functionality. Will also provide specifications that will meet your needs when purchasing something new. In addition, Al will respond to your questions with patience! I would definitely recommend NC Computer Tech!