Reliable Computer Repair Services
Windows and Apple computer diagnosis, service & repairs, virus removal, hardware upgrades, software installations, data recovery, data backup, secure wireless network setup, computer purchase consultations, training, and more. We come to you.

We offer prompt, professional, courteous service with over twenty five years of experience dealing with residential and small business clients offering them solutions and fixing their computer and network issues at reasonable rates.
NC Computer Tech’s number one goal is to provide affordable high quality service. We troubleshoot, configure and fix computers, networks and network devices and we excel in all aspects of service. We specialize in on-site mobile service and repairs and we can also bring your computer back to our shop to repair it and drop it back off to you and reconnect everything. There’s a 24 hour turnaround time for most jobs that aren’t done on site.
We have many loyal repeat customers and we thank them for their continued business. We look forward to serving more people and providing a superior level of service at reasonable prices.
Our services include but are not limited to:
- We service and repair Windows and Apple desktop and laptop computers
- System diagnostics and troubleshooting
- Hardware and software installation and troubleshooting
- Virus, Adware, Malware removal
- Custom computer builds
- Repair and install Windows, macOS, and Linux
- Data recovery and migraton for Windows and macOS
- Local and cloud data backup solutions and implementation
- Network setup, troubleshooting, and security
- Install and troubleshoot printers, scanners, copiers and other peripherals
- NAS device installation and configuration
- Remote access and VPN setup and configuration
- Cloud based services implementation
- Computer optimization and cleanup
- Password resets
- Hardware & software purchase consultations
- Remote assistance
- Windows and macOS lessons and tutorials
- WordPress website design and maintenance
Please call if you have any questions about other services we may provide.
We service Angier, Apex, Cary, Duncan, Fuquay Varina, Garner, Holly Springs, Lillington, Raleigh, Willow Spring and surrounding NC areas.
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- I had an issue with my PC that I'd been working through for weeks with no success. I called in the morning and Al came out to my home office the same day. A few hours later Al was able to get my system back up and running with some additional setup and tips to keep it running better and prevent the problems I'd experienced. Would definitely recommend!read moreread less
Matt D.×
Matt D.I had an issue with my PC that I'd been working through for weeks with no success. I called in the morning and Al came out to my home office the same day. A few hours later Al was able to get my system back up and running with some additional setup and tips to keep it running better and prevent the problems I'd experienced. Would definitely recommend!
Dale S.Al was a pleasure to work with. He was knowledgeable and professional. He was honest and provided me with several options when deciding the best course of action in fixing my computer. He did a great job fixing my computer. I would most definitely recommend Al and use his services again.read moreread less
Jess W. - Al was a very nice man who diagnosed my issues for me and taught me how to avoid future problems. He was incredibly honest with me and is very fairly priced. Should any new issues arise, Al Wiliams will be who I call.read moreread less
Jack M. - Work done our satisfaction and on time. Owner was very helpful, and explained everything.read moreread less
Carol C.It was a pleasure working with Al. He was quick to respond and fixed all our issues in a timely manner. I would highly recommend him for any computer repair.read moreread less
Susan h. - Excellent service! I had both, an old android and a mac computer that needed to be replaced. I also wanted to merge the two systems into one. Given my budget and my needs, Al made suggestions on a new computer purchase and, once I had it, transferred the files from both systems to the new computer. The first part of the work was done at my home. To save time and money, the bulk of the work, the transfers, were done at his place because I have extremely slow internet speed and instability at my place. I told him that I have called internet repair service several times but have seen no changes. Al noticed one possible problem and suggested that I address that with my internet provider. He since has followed up with me to make sure everything is working - it is- and has answered any questions I have had. Fantastic work and customer service!read moreread less
Ruth D.×
Ruth D.Excellent service! I had both, an old android and a mac computer that needed to be replaced. I also wanted to merge the two systems into one. Given my budget and my needs, Al made suggestions on a new computer purchase and, once I had it, transferred the files from both systems to the new computer. The first part of the work was done at my home. To save time and money, the bulk of the work, the transfers, were done at his place because I have extremely slow internet speed and instability at my place. I told him that I have called internet repair service several times but have seen no changes. Al noticed one possible problem and suggested that I address that with my internet provider. He since has followed up with me to make sure everything is working - it is- and has answered any questions I have had. Fantastic work and customer service!Al did a great job. I originally went to another local repair place to get my fairly new laptop fixed but they wanted to sell me an older used laptop instead of fixing mine. It seems selling "refurbished" computers is their bread and butter. l decided to go with Al instead and he repaired my laptop that wouldn't power on and fixed a network issue that had me perplexed for quite a while. His rates were good as well, cheaper than buying a used laptop. He also never asked for a review which is refreshing because a lot of people do these days.read moreread less
Stephen A.×
Stephen A.Al did a great job. I originally went to another local repair place to get my fairly new laptop fixed but they wanted to sell me an older used laptop instead of fixing mine. It seems selling "refurbished" computers is their bread and butter. l decided to go with Al instead and he repaired my laptop that wouldn't power on and fixed a network issue that had me perplexed for quite a while. His rates were good as well, cheaper than buying a used laptop. He also never asked for a review which is refreshing because a lot of people do these days.This is the 2nd time I have called NC Computer Tech and it is the only company I will call and use for any computer issues. I first called Al about 3 years ago because my computer was fairly old and having a few issues. Because I own a business that depends on my computer, I needed to upgrade and he was super helpful and answered all my questions and recommended a new computer and got everything upgraded, transferred to the new machine and made sure everything was working properly. A few days ago, I called him again to upgrade from Windows 7 to Windows 10. Again, he was able to come out quickly and get the upgrade done. Made some recommendations that would make my computer work better and got all that installed and done as well. He came out and got everything done in the time he said and made sure everything was working properly. NC Computer Tech is the only company I will have work on my computer and the only company i will go to for any computer questions. Al Williams is very knowledgeable, honest and trustworthy, and I highly recommend using him for any computer needs.read moreread less
Karen T.×
Karen T.This is the 2nd time I have called NC Computer Tech and it is the only company I will call and use for any computer issues. I first called Al about 3 years ago because my computer was fairly old and having a few issues. Because I own a business that depends on my computer, I needed to upgrade and he was super helpful and answered all my questions and recommended a new computer and got everything upgraded, transferred to the new machine and made sure everything was working properly. A few days ago, I called him again to upgrade from Windows 7 to Windows 10. Again, he was able to come out quickly and get the upgrade done. Made some recommendations that would make my computer work better and got all that installed and done as well. He came out and got everything done in the time he said and made sure everything was working properly. NC Computer Tech is the only company I will have work on my computer and the only company i will go to for any computer questions. Al Williams is very knowledgeable, honest and trustworthy, and I highly recommend using him for any computer needs. -
Richard D.Al fixed my Windows laptop and my MacBook Pro and did a great job. I will definitely be calling him again.read moreread less
Steve - Al is amazing! He took care of all my requests. Very informative, dependable and was great to work with. I would recommend NC Computer Tech for those non techy people like me!read moreread less
Kim B.Al came out very promptly to our home and ran several scans to make sure he was very thorough. He found several viruses and we were up and running again in about an hour and a half. Highly recommend Al!read moreread less
Maggie P.He called twice to indicate he was on his way. He went through several procedures to clear up problems, double-checking each and then helped with a storage concern. His rates were consistent with others although he did have a travel fee. Check his website for rates. He explained what he was doing as he was doing it and everything had a purpose. I didn't get the impression he was padding the bill on his hourly rate.read moreread less
Jay E.×
Jay E.He called twice to indicate he was on his way. He went through several procedures to clear up problems, double-checking each and then helped with a storage concern. His rates were consistent with others although he did have a travel fee. Check his website for rates. He explained what he was doing as he was doing it and everything had a purpose. I didn't get the impression he was padding the bill on his hourly rate. - Al removed numerous viruses and malware, most of which I was not aware were even there. He visually inspected the hardware and noted that the motherboard was showing signs age that could indicate failure relatively soon. He noted that my hard drive was 10 years old and its performance had degraded over time. He made fixes to improve performance that he could given the hard drive problems. He made several suggestions including replacing the hard drive or a new computer given the potential problems with the motherboard.read moreread less
Keith B.×
Keith B.Al removed numerous viruses and malware, most of which I was not aware were even there. He visually inspected the hardware and noted that the motherboard was showing signs age that could indicate failure relatively soon. He noted that my hard drive was 10 years old and its performance had degraded over time. He made fixes to improve performance that he could given the hard drive problems. He made several suggestions including replacing the hard drive or a new computer given the potential problems with the motherboard.Al is great! I usually feel intimidated by IT folks, but Al was genuine and down to earth, so I felt comfortable asking lots of questions. He answered with patience as he took me through the steps to better understand my computer and related issues. Before meeting with Al, I felt "at sea" anytime I ran into a snag, so I would put off getting problems resolved until they became overwhelming. I feel so relieved knowing that I have found an expert I can trust to give me straight answers, and help me right away.read moreread less
Lorraine N.×
Lorraine N.Al is great! I usually feel intimidated by IT folks, but Al was genuine and down to earth, so I felt comfortable asking lots of questions. He answered with patience as he took me through the steps to better understand my computer and related issues. Before meeting with Al, I felt "at sea" anytime I ran into a snag, so I would put off getting problems resolved until they became overwhelming. I feel so relieved knowing that I have found an expert I can trust to give me straight answers, and help me right away. - I highly recommend NC Computer Tech! Al solved our computer problems - we have kids remote learning and parents doing work from home - he was persistent in getting our system to work and meet our needs. He also follows up with you to see if his work continues to fix the problem. Al takes time to explain what he is doing and what is going on with your computer system; I am no computer whiz, he brings it down to a level I could understand (much appreciated!). He is also responsive - we were able to secure an appointment w/in a day or two. You cannot go wrong calling Al to help!read moreread less
Stacey J.×
Stacey J.I highly recommend NC Computer Tech! Al solved our computer problems - we have kids remote learning and parents doing work from home - he was persistent in getting our system to work and meet our needs. He also follows up with you to see if his work continues to fix the problem. Al takes time to explain what he is doing and what is going on with your computer system; I am no computer whiz, he brings it down to a level I could understand (much appreciated!). He is also responsive - we were able to secure an appointment w/in a day or two. You cannot go wrong calling Al to help!Al’s a great guy w/ dedication you can depend on. Our company has grown since initially engaging NCCT, and the level of skill & commitment to from NCCT has as well. They’re the only mobile IT professional company we will trust going forward. In today’s world, customer experience is rare & in short supply- Call NCCT for your IT/infrastructure needs.read moreread less
Glenwood T.×
Glenwood T.Al’s a great guy w/ dedication you can depend on. Our company has grown since initially engaging NCCT, and the level of skill & commitment to from NCCT has as well. They’re the only mobile IT professional company we will trust going forward. In today’s world, customer experience is rare & in short supply- Call NCCT for your IT/infrastructure needs. - I would highly recommend NC Computer Tech. Al came out to our home and was able to quickly pinpoint the issue we were having with our wifi. I had gotten a quote from another company that had tried to sell me hundreds of dollars of new equipment, which I didn't need at all. I was very grateful to find an honest guy who knew what he was doing. He was also very responsive to texts and arrived on time.read moreread less
Kim O.×
Kim O.I would highly recommend NC Computer Tech. Al came out to our home and was able to quickly pinpoint the issue we were having with our wifi. I had gotten a quote from another company that had tried to sell me hundreds of dollars of new equipment, which I didn't need at all. I was very grateful to find an honest guy who knew what he was doing. He was also very responsive to texts and arrived on time.During the latter part of this past December, my Office network was hacked by professionals.I contacted NC Computer Tech and Al Williams returned my call very quickly and we set up an appointment for the next day. He arrived at the agreed time with all his professional equipment and began work immediately. He was able to "clean" all of the computers and related equipment and he restored the system to excellent condition within five hours over a two day period. Al Williams demonstrated very professional knowledge and experience as well as customer focus during this period and that is why I rated him a "FIVE STAR" performance.read moreread less
David T.×
David T.During the latter part of this past December, my Office network was hacked by professionals.I contacted NC Computer Tech and Al Williams returned my call very quickly and we set up an appointment for the next day. He arrived at the agreed time with all his professional equipment and began work immediately. He was able to "clean" all of the computers and related equipment and he restored the system to excellent condition within five hours over a two day period. Al Williams demonstrated very professional knowledge and experience as well as customer focus during this period and that is why I rated him a "FIVE STAR" performance.Al was fantastic to work with and was able to come to our office at very short notice. He is extremely knowledgeable and diagnosed and resolved our hardware issues very quickly and gave us some best practices to follow going forward. Al's follow up / customer care was on point. Fantastic service all round.read moreread less
Sandy G.×
Sandy G.Al was fantastic to work with and was able to come to our office at very short notice. He is extremely knowledgeable and diagnosed and resolved our hardware issues very quickly and gave us some best practices to follow going forward. Al's follow up / customer care was on point. Fantastic service all round. - Excellent work. Al was on time, professional and cost effective.
He diagnosed the problem and solved it. What more could one want?read moreread less
Deborah F.Al Williams of NC Computer Tech has been to our house 3 times during the last 3 years. He responds quickly to a request for help and always shows up on time. Most times we call for a problem with one computer but by the time he is through he normally works on 2. He never makes you feel you are taking advantage or keeping him from his next appointment. He has been able to fix our problems with one visit.Al is easy to have in our house working. I would recommend him to anyone . Thanks for you work Al.read moreread less
Jim J.×
Jim J.Al Williams of NC Computer Tech has been to our house 3 times during the last 3 years. He responds quickly to a request for help and always shows up on time. Most times we call for a problem with one computer but by the time he is through he normally works on 2. He never makes you feel you are taking advantage or keeping him from his next appointment. He has been able to fix our problems with one visit.Al is easy to have in our house working. I would recommend him to anyone . Thanks for you work Al.It was a pleasure working with Al on several computer issues. I had a "mystery hard drive" from an old computer from which I needed data recovery. (I was sure that the computer had been my mother's, but when Al recovered the data, it turned out to be my son's. Al was very patient and understanding about the confusion.) Al also cleaned up a laptop for me, making it fully functional and virus free.
Al drove to Durham and picked up both the hard drive and my laptop, so the whole experience was easy and "painless' for me. He performed the work overnight and returned the next day with my computer.
He completed the work in just a couple of hours, making the service very affordable.
Al excels at explaining technology in layman's terms...which I appreciate! He is very personable and professional.
I also own a small business and plan to use Al to freshen up the office computer network. In my opinion, you can't go wrong by selecting Al Williams for your computer/network issues.read moreread less
Linda L.×
Linda L.It was a pleasure working with Al on several computer issues. I had a "mystery hard drive" from an old computer from which I needed data recovery. (I was sure that the computer had been my mother's, but when Al recovered the data, it turned out to be my son's. Al was very patient and understanding about the confusion.) Al also cleaned up a laptop for me, making it fully functional and virus free.
Al drove to Durham and picked up both the hard drive and my laptop, so the whole experience was easy and "painless' for me. He performed the work overnight and returned the next day with my computer.
He completed the work in just a couple of hours, making the service very affordable.
Al excels at explaining technology in layman's terms...which I appreciate! He is very personable and professional.
I also own a small business and plan to use Al to freshen up the office computer network. In my opinion, you can't go wrong by selecting Al Williams for your computer/network issues. -
Dale G.Al was very helpful getting my printer back online with my computer. It was a little tricky because of the printer but he stayed until the job was done. He was very professional and answered my questions. We're getting new laptops and I will have him back to transfer everything to our new laptops. I highly recommend Al Williams.read moreread less
Nadine B.×
Nadine B.Al was very helpful getting my printer back online with my computer. It was a little tricky because of the printer but he stayed until the job was done. He was very professional and answered my questions. We're getting new laptops and I will have him back to transfer everything to our new laptops. I highly recommend Al Williams. - Al came out to our office and set up a new network printer we had bought and fixed two old desktop computers that our employees were using. He also got our file shares to work properly within our network. Now we can share files across our internal network without having to use a cloud service or email to send files to other employees like we were doing before he showed up. Al was recommend to me by a friend of mine and I'm very happy I used him. He was polite, professional, and his rates were very reasonable for the amount of work he did. I will be calling him again.read moreread less
Marie B.×
Marie B.Al came out to our office and set up a new network printer we had bought and fixed two old desktop computers that our employees were using. He also got our file shares to work properly within our network. Now we can share files across our internal network without having to use a cloud service or email to send files to other employees like we were doing before he showed up. Al was recommend to me by a friend of mine and I'm very happy I used him. He was polite, professional, and his rates were very reasonable for the amount of work he did. I will be calling him again.I called NC Computer Tech on Tuesday asking for help ! I was operating a Window 7 system and needed to upgrade to a Window 10 system. I asked questions concerning the ability of my machine to handle the upgrade and to also improve my memory. Amazing but Al called me on Wednesday to let me know he would deliver my system back to me on Thursday ! Wow, fast turn around. Al also spent time going over my new learning curve. I never had to leave my home during this covid-19 pandemic. I would highly recommend NC Computer Tech to anyone who would like to experience honesty and a quick turn around. Thanks Al !read moreread less
Gary B.×
Gary B.I called NC Computer Tech on Tuesday asking for help ! I was operating a Window 7 system and needed to upgrade to a Window 10 system. I asked questions concerning the ability of my machine to handle the upgrade and to also improve my memory. Amazing but Al called me on Wednesday to let me know he would deliver my system back to me on Thursday ! Wow, fast turn around. Al also spent time going over my new learning curve. I never had to leave my home during this covid-19 pandemic. I would highly recommend NC Computer Tech to anyone who would like to experience honesty and a quick turn around. Thanks Al ! - I called NC Computer Tech randomly from a Google search and I am so glad I did! I needed an upgrade to a laptop I had bought recently- new SSD and RAM. I had no idea which items to buy for the upgrade. Al offered his expert opinion as to which items were the best quality. He patiently waited while my items arrived, stopped by my house to pick everything up, and updated the laptop in less than 24 hours! I could not be more pleased with the quality of Al’s work, and his stellar customer service! He is also really nice and funny. If you are thinking about doing any work to your computer, definitely give Al a call! Highly recommend!read moreread less
David K.×
David K.I called NC Computer Tech randomly from a Google search and I am so glad I did! I needed an upgrade to a laptop I had bought recently- new SSD and RAM. I had no idea which items to buy for the upgrade. Al offered his expert opinion as to which items were the best quality. He patiently waited while my items arrived, stopped by my house to pick everything up, and updated the laptop in less than 24 hours! I could not be more pleased with the quality of Al’s work, and his stellar customer service! He is also really nice and funny. If you are thinking about doing any work to your computer, definitely give Al a call! Highly recommend!Al was excellent - prompt, professional, clearly very tech-knowledgeable. Was able to fix our issues quickly and thoroughly, and even did some extra work to help our desktop and phone operate better. Would use his services again, and would recommend him to anyone needing tech assistance.read moreread less
Meg S.Al is extremely knowledgeable on computers. He diagnosed my problem and was able to make the repairs and returned the computer when it was promised. In addition, he made suggestions that has proven to improve the workings of my computer. His fees are very reasonable and I will call Al the next time I require computer work. Thank you Al.read moreread less
Catherine D.×
Catherine D.Al is extremely knowledgeable on computers. He diagnosed my problem and was able to make the repairs and returned the computer when it was promised. In addition, he made suggestions that has proven to improve the workings of my computer. His fees are very reasonable and I will call Al the next time I require computer work. Thank you Al. - We had such a great experience! My son purchased some upgraded parts for his computer, but neither of us had any idea how to install them. Al answered the phone when we called and was able to schedule an appointment for the very next day. He came to our house, was quick, professional, and did an amazing job! My son’s computer is running faster than ever, and this technically challenged mama couldn’t be happier! 😂 Highly recommend!read moreread less
Melissa O.×
Melissa O.We had such a great experience! My son purchased some upgraded parts for his computer, but neither of us had any idea how to install them. Al answered the phone when we called and was able to schedule an appointment for the very next day. He came to our house, was quick, professional, and did an amazing job! My son’s computer is running faster than ever, and this technically challenged mama couldn’t be happier! 😂 Highly recommend!
I'm new to the area and decided to give NC Computer Tech a try. Al Williams was able to get me taken care of quickly and my printer was up and running in no time. Good communication, fair pricing , and is easy to talk to. That's important for me because I'm a low tech person .read moreread less
Jeff A. - Al resurrected a system I have that has very important programs on it including my CAD software that I use for my engineering projects. The motherboard failed and we could not find a replacement motherboard so he soldered new capacitors on my existing board and it now works again. He's excellent at what he does. He can fix parts, not just replace them.read moreread less
Ed×
EdAl resurrected a system I have that has very important programs on it including my CAD software that I use for my engineering projects. The motherboard failed and we could not find a replacement motherboard so he soldered new capacitors on my existing board and it now works again. He's excellent at what he does. He can fix parts, not just replace them.Can not speak highly enough about Al. Totally consummate professional, exceptionally knowledgeable, and goes the "extra mile" in helping, suggesting, and providing over and above assistance one could asked for and expect. I would not hesitate to recommend Al to any one in need of any type of computer help.read moreread less
Daniel S.×
Daniel S.Can not speak highly enough about Al. Totally consummate professional, exceptionally knowledgeable, and goes the "extra mile" in helping, suggesting, and providing over and above assistance one could asked for and expect. I would not hesitate to recommend Al to any one in need of any type of computer help. - Al listened to my computer problems, he told me that he spent about 2hours of work because my system was very sick!I’m so happy that my computer works and sounds better than when it left, but we talked about that too.I would refer him gladly.read moreread less
Deborah M.
During the latter part of this past December, my Office network was hacked by professionals. I contacted NC Computer Tech and Al Williams returned my call very quickly and we set up a appointment for the next day.He arrived at the agreed time with all his professional equipment and began work immediately. He was able to "clean" all of the computers and related equipment and restored the system to excellent condition within five hours over a two day period. Al Williams demonstrated very professional knowledge and experience as well as customer focus during this project and that is why I rated him a "FIVE STAR" performance.read moreread less
David T.×
David T.
During the latter part of this past December, my Office network was hacked by professionals. I contacted NC Computer Tech and Al Williams returned my call very quickly and we set up a appointment for the next day.He arrived at the agreed time with all his professional equipment and began work immediately. He was able to "clean" all of the computers and related equipment and restored the system to excellent condition within five hours over a two day period. Al Williams demonstrated very professional knowledge and experience as well as customer focus during this project and that is why I rated him a "FIVE STAR" performance.Purchased a new MAC computer and needed assistance with the overall set-up and migration of information from my old system to the new. All of my requirements were accomplished. This included moving files from Microsoft Office, iTunes and GarageBand to the new computer. Great effort was made to insure all parts of the system were working to my satisfaction and I have experienced no issues with the system to date. I highly recommend Al Williams, he is truly customer service minded and very computer savvy.read moreread less
Brenda F.×
Brenda F.Purchased a new MAC computer and needed assistance with the overall set-up and migration of information from my old system to the new. All of my requirements were accomplished. This included moving files from Microsoft Office, iTunes and GarageBand to the new computer. Great effort was made to insure all parts of the system were working to my satisfaction and I have experienced no issues with the system to date. I highly recommend Al Williams, he is truly customer service minded and very computer savvy. - Al came on short notice and did a great job diagnosing the problem I was having and fixed it right away. I would highly reccomend his services. Ray Shedlickread moreread less
Ray S.
I was very impressed with the professional and personal attention that I got from Al~ setting up my computer system. Al was prompt and did an excellent job. His price was fair and he really knows what he's doing!! Highly recommend!read moreread less
Sue A.Al did a great job providing evaluation and recommendations for our home computers. After months of frustration, I wanted to know what to update or replace to make the system functional for us. Al came to my home and got everything up to speed in a cost effective way. He also provided help by phone to help us get acclimated to the changes. I really appreciated his help!read moreread less
Katie P.×
Katie P.Al did a great job providing evaluation and recommendations for our home computers. After months of frustration, I wanted to know what to update or replace to make the system functional for us. Al came to my home and got everything up to speed in a cost effective way. He also provided help by phone to help us get acclimated to the changes. I really appreciated his help! - Knowledgeable and professional, he's fixed several laptop and desktop computers for me over the years. He does outstanding work.read moreread less
Lee S.Al has fixed several computers for me over the years and he has always done an excellent job. I have recommended him to a lot of people.read moreread less
Don B.Al at NC Computer Tech is fantastic. I had an old Apple MacBook pro, dating back to 2014, and needed to switch to a Windows laptop. As you can imagine, the old Apple had gazillions of old files--it was a tangled mess. Not to mention that Apple and Windows don't play very well together. Al came to our house (yes, he'll do that) and spent about three hours making the switch, and when he was done, the new computer had every one of the files from the old computer. Right there, easy to find, set up perfectly. I couldn't ask for more. Highly recommended.read moreread less
Rip R.×
Rip R.Al at NC Computer Tech is fantastic. I had an old Apple MacBook pro, dating back to 2014, and needed to switch to a Windows laptop. As you can imagine, the old Apple had gazillions of old files--it was a tangled mess. Not to mention that Apple and Windows don't play very well together. Al came to our house (yes, he'll do that) and spent about three hours making the switch, and when he was done, the new computer had every one of the files from the old computer. Right there, easy to find, set up perfectly. I couldn't ask for more. Highly recommended. - I have a Samsung Galaxy Note 9 that was having issues with the screen after I dropped it. Every other place I called didn't want to get involved with it and told me they stick primarily with iPhone repairs.Even though Al doesn't advertise cell phone repairs on his site I called and asked him if he could look at it. He said "sure, I'll check it out". I reiterated that it was a Samsung Galaxy Note 9 and he said "No problem, I'll check out out".To cut to the chase..He replaced the screen and it's as good as new. I know from reading about this phone that it's a very difficult phone to repair but he did it. He's dedicated and I think he's part of a dying breed of service professionals. He does it because he loves it and is not out for a quick buck.I'm a customer for life.Thanks Al!read moreread less
Stuart×
StuartI have a Samsung Galaxy Note 9 that was having issues with the screen after I dropped it. Every other place I called didn't want to get involved with it and told me they stick primarily with iPhone repairs.Even though Al doesn't advertise cell phone repairs on his site I called and asked him if he could look at it. He said "sure, I'll check it out". I reiterated that it was a Samsung Galaxy Note 9 and he said "No problem, I'll check out out".To cut to the chase..He replaced the screen and it's as good as new. I know from reading about this phone that it's a very difficult phone to repair but he did it. He's dedicated and I think he's part of a dying breed of service professionals. He does it because he loves it and is not out for a quick buck.I'm a customer for life.Thanks Al!I would highly recommend NC Computer Tech. Al came out to our home and was able to quickly pinpoint the issue we were having with our wifi. I had gotten a quote from another company that had tried to sell me hundreds of dollars of new equipment, which I didn't need at all. I was very grateful to find an honest guy who knew what he was doing. He was also very responsive to texts and arrived on time.read moreread less
Kim×
KimI would highly recommend NC Computer Tech. Al came out to our home and was able to quickly pinpoint the issue we were having with our wifi. I had gotten a quote from another company that had tried to sell me hundreds of dollars of new equipment, which I didn't need at all. I was very grateful to find an honest guy who knew what he was doing. He was also very responsive to texts and arrived on time. - Al with NC Computer Tech was recommended to me and I have utilized his technical skills since December 2025 with a PC using Windows 10 and a new laptop using Windows 11. Very knowledgeable and has great troubleshooting skills. Will provide recommendations for updated applications to use for better functionality. Will also provide specifications that will meet your needs when purchasing something new. In addition, Al will respond to your questions with patience! I would definitely recommend NC Computer Tech!read moreread less
Alice S.×
Alice S.Al with NC Computer Tech was recommended to me and I have utilized his technical skills since December 2025 with a PC using Windows 10 and a new laptop using Windows 11. Very knowledgeable and has great troubleshooting skills. Will provide recommendations for updated applications to use for better functionality. Will also provide specifications that will meet your needs when purchasing something new. In addition, Al will respond to your questions with patience! I would definitely recommend NC Computer Tech!After receiving several recommendations from Thumbtack I received a call from Al. He was able to make an appointment for the next morning which was awesome! He showed up right on time and got right to work evaluating the problem. He is very knowledgeable. I would definitely recommend him to anyone needing help with a computer issue.read moreread less
Marla C.×
Marla C.After receiving several recommendations from Thumbtack I received a call from Al. He was able to make an appointment for the next morning which was awesome! He showed up right on time and got right to work evaluating the problem. He is very knowledgeable. I would definitely recommend him to anyone needing help with a computer issue. - Al was thorough in the care of our pc and articulate in describing what he was or wasn't doing. He provided a spectrum of options, and let me decide; I appreciated this because there is no such thing as too much information. When I ultimately made my decision, I felt it was highly informed. i would definitely recommend Al's service.read moreread less
Paul Y.×
Paul Y.Al was thorough in the care of our pc and articulate in describing what he was or wasn't doing. He provided a spectrum of options, and let me decide; I appreciated this because there is no such thing as too much information. When I ultimately made my decision, I felt it was highly informed. i would definitely recommend Al's service.Al is a superior technition and professional. His response time is quick and his work is spot on - his attention to the immediate problem and then identifying other potential issues is all you could ask for. I have multiple repairs with him and I don’t trust anyone else. He does not disappointread moreread less
stephen l.×
stephen l.Al is a superior technition and professional. His response time is quick and his work is spot on - his attention to the immediate problem and then identifying other potential issues is all you could ask for. I have multiple repairs with him and I don’t trust anyone else. He does not disappoint - Al was very knowledgeable, friendly, and fixed my sound problem easily. Then he helped me learn a few new things. I definitely would use him again!read moreread less
Debby W.I needed data recovered on a laptop HDD. I posted to Thumbtack and got a few email responses within the hour. Al also called that same night but I didn't speak with him until the next day. He told me what he felt he could do, when he would have the job done, and the cost. He had the recovery completed and data to me the next day and took time to explain things. I like his hussle and professionalism. I hope I never need to use him again but if I do I won't hesitate contacting him!read moreread less
Vincent L.×
Vincent L.I needed data recovered on a laptop HDD. I posted to Thumbtack and got a few email responses within the hour. Al also called that same night but I didn't speak with him until the next day. He told me what he felt he could do, when he would have the job done, and the cost. He had the recovery completed and data to me the next day and took time to explain things. I like his hussle and professionalism. I hope I never need to use him again but if I do I won't hesitate contacting him! -
Dale G.Short and to the point, the hard drive partition on my Mac got corrupted and nothing was showing up. I called several places and they didn't want to get involved with data recovery on a Apple system. I found Al and he retrieved the data from the drive. I'm very impressed with his work and I will use him again.read moreread less
John B.×
John B.Short and to the point, the hard drive partition on my Mac got corrupted and nothing was showing up. I called several places and they didn't want to get involved with data recovery on a Apple system. I found Al and he retrieved the data from the drive. I'm very impressed with his work and I will use him again. - Al has an intuitive understanding of what can go wrong with computer systems. After talking to me on the phone about the new build my son and I had just completed, he was able to figure out that the RAM we install not be playing nice with the mother board. He showed up with a couple sticks of memory from one of his own computers, stuck those in for a test and it ran beautifully. I ordered new RAM and haven't had any problems with BSODs since we installed them. Then on his follow up phone call to see how things were going, Al gave me the clue I needed to fix the files that got corrupted when we ignored his advice. I will definitely call him again next time.read moreread less
Mary T.×
Mary T.Al has an intuitive understanding of what can go wrong with computer systems. After talking to me on the phone about the new build my son and I had just completed, he was able to figure out that the RAM we install not be playing nice with the mother board. He showed up with a couple sticks of memory from one of his own computers, stuck those in for a test and it ran beautifully. I ordered new RAM and haven't had any problems with BSODs since we installed them. Then on his follow up phone call to see how things were going, Al gave me the clue I needed to fix the files that got corrupted when we ignored his advice. I will definitely call him again next time.I have an old desktop system that was randomly freezing and rebooting. What I thought was a virus turned out to be multiple badly swollen capacitors on the motherboard. Al explained the situation very clearly and showed me exactly what he was talking about on the board itself. He recommend the best course of action to take in terms of cost. I didn't want to spend a lot of money on this system due to it's age. Al was honest and forthright and bottom line.. he saved me money. I was very pleased with his service and he's the person I'm calling for any computer work I need done from this point on. Plus he's a blast to talk to, very smart and easy going guy.read moreread less
John R.×
John R.I have an old desktop system that was randomly freezing and rebooting. What I thought was a virus turned out to be multiple badly swollen capacitors on the motherboard. Al explained the situation very clearly and showed me exactly what he was talking about on the board itself. He recommend the best course of action to take in terms of cost. I didn't want to spend a lot of money on this system due to it's age. Al was honest and forthright and bottom line.. he saved me money. I was very pleased with his service and he's the person I'm calling for any computer work I need done from this point on. Plus he's a blast to talk to, very smart and easy going guy.Al was on time and let me know when he was on the way. I like that he brought a contract and gave me the option to read and sign it before he started.
He was able to get into my laptop and I was able to change the password to something else I can remember.
He also was able to remove some malware which gave me more speed.
I am very happy I have my laptop back!!!
Thanks big Al, my new "cousin."
Nescaferead moreread less
Vanessa h.×
Vanessa h.Al was on time and let me know when he was on the way. I like that he brought a contract and gave me the option to read and sign it before he started.
He was able to get into my laptop and I was able to change the password to something else I can remember.
He also was able to remove some malware which gave me more speed.
I am very happy I have my laptop back!!!
Thanks big Al, my new "cousin."
Nescafe - Al helped me fix my laptop and got it back to me within 24 hours.Would highly recommend to.read moreread less
Hailey W.Al came to help me switch over from a Windows laptop to a MacBook Pro. He helped (and taught) me how to move around with all the icons, download software, to tell the difference in the type of programs/files, and move files from a USB drive to the mac. He was very knowledgeable and patient. You cannot go wrong!!read moreread less
Barbara H.×
Barbara H.Al came to help me switch over from a Windows laptop to a MacBook Pro. He helped (and taught) me how to move around with all the icons, download software, to tell the difference in the type of programs/files, and move files from a USB drive to the mac. He was very knowledgeable and patient. You cannot go wrong!!I purchased an expensive top of the line laptop about 3 years ago and it suddenly wouldn't boot. I really didn't want to have to buy a new laptop, even a cheap one from Walmart since they are junk. I've dealt with Al before so I called him and I gave him my laptop and he had it up and running in a day and all of my files are still intact. He's very knowledgeable, straight forward, and his prices are reasonable.read moreread less
Brian M.×
Brian M.I purchased an expensive top of the line laptop about 3 years ago and it suddenly wouldn't boot. I really didn't want to have to buy a new laptop, even a cheap one from Walmart since they are junk. I've dealt with Al before so I called him and I gave him my laptop and he had it up and running in a day and all of my files are still intact. He's very knowledgeable, straight forward, and his prices are reasonable. - I had the screen replaced and the hinge fixed on my laptop. I'm very happy with the service that was provided.read moreread less
Phil J.Wow! I found Al just searching the net. He came on time, fixed the issue in a timely manner, explained his fees so there were no hidden costs. And , even did a follow up call to be sure all was working properly. I would give him six stars if they had more!read moreread less
Paul B. - This is a first class operation. The owner is knowledgeable and efficient. I would highly recommend them for your computer repair needs.read moreread less
Shannon H.I have now used Al's computer repair services twice now. The first time in 2015 he replaced my hard drive and it has been working great ever since. This past week, I thought my computer was having issues and he came out and did a lot of testing which pointed to the monitor being the actual issue. For both issues he's recommended replacements, that I am very happy with.He's very punctual, turnaround time both times was about three days. On top of all that, he is a nice guy. I feel his fees are well worth his expertise and knowledge.read moreread less
Heidi W.×
Heidi W.I have now used Al's computer repair services twice now. The first time in 2015 he replaced my hard drive and it has been working great ever since. This past week, I thought my computer was having issues and he came out and did a lot of testing which pointed to the monitor being the actual issue. For both issues he's recommended replacements, that I am very happy with.He's very punctual, turnaround time both times was about three days. On top of all that, he is a nice guy. I feel his fees are well worth his expertise and knowledge.












