We offer prompt, professional, courteous service with over twenty years of experience dealing with residential and small business clients offering them solutions and fixing their computer and network issues at reasonable rates.
NC Computer Tech’s number one goal is to provide affordable high quality service. We troubleshoot, configure and fix computers, networks and network devices and we excel in all aspects of service. We specialize in on-site mobile service and repairs and we can also bring your computer back to our shop to repair it and drop it back off to you and reconnect everything. There’s a 24 hour turnaround time for most jobs done at our shop.
Windows and Mac computer diagnosis, service & repairs, virus removal, hardware upgrades, software installations, data recovery, data backup, secure wireless network setup, computer purchase consultations, training, and more.
Serving Angier, Apex, Cary, Duncan, Fuquay Varina, Garner, Holly Springs, Lillington, Raleigh, Willow Springs and surrounding NC areas. We specialize in virus, malware, and rootkit removal, desktop computer repairs, laptop repairs, network setups, data recovery and resolving computer problems.
We have many loyal repeat customers and we thank them for their continued business. We look forward to serving more people and providing a superior level of service at reasonable prices.
Here’s some of our real Google, Yelp, and Thumbtack reviews.
- Al built the entire network for my business from the ground up and it's been running great since. I haven't had to have him come back to change or fix anything. I was very impressed with his work and I definitely will call him again if needed.read moreread lessTodd M.Al is a superior technition and professional. His response time is quick and his work is spot on - his attention to the immediate problem and then identifying other potential issues is all you could ask for. I have multiple repairs with him and I don’t trust anyone else. He does not disappointread moreread lessstephen l.×stephen l.Al is a superior technition and professional. His response time is quick and his work is spot on - his attention to the immediate problem and then identifying other potential issues is all you could ask for. I have multiple repairs with him and I don’t trust anyone else. He does not disappointAl Williams is a very dependable, versatile, and helpful computer specialist. He has helped me again and again with problems I have had with my desktop, my laptop, my printer, my monitors, and the scanner. Since I know very little about computers, I have been especially grateful to find someone like Al, whom I can trust to do what is necessary to fix any problems and also to help me set up new computers. Al is SO much better than large commercial tech setup and repair services. Definitely five stars from me. Thanks, Al!read moreread lessJohn P.×John P.Al Williams is a very dependable, versatile, and helpful computer specialist. He has helped me again and again with problems I have had with my desktop, my laptop, my printer, my monitors, and the scanner. Since I know very little about computers, I have been especially grateful to find someone like Al, whom I can trust to do what is necessary to fix any problems and also to help me set up new computers. Al is SO much better than large commercial tech setup and repair services. Definitely five stars from me. Thanks, Al!
- Betsy A.
It is great to have someone as knowledgeable and personable as Al to help you through a "tangled web" computer problem. Al came quickly and obviously knew exactly what to do.
read moreread lessSuzanne A.Was very pleased working with Al. He addressed all of our personal IT issues and even suggested measures that improved our IT security and limited unnecessary Web exposure. Recommended some equipment upgrades that we needed, so I purchased them and he will install and sync with our system soon. Obviously well versed in IT disciplines and a pleasure to work with.read moreread lessJohn C.×John C.Was very pleased working with Al. He addressed all of our personal IT issues and even suggested measures that improved our IT security and limited unnecessary Web exposure. Recommended some equipment upgrades that we needed, so I purchased them and he will install and sync with our system soon. Obviously well versed in IT disciplines and a pleasure to work with. - NC computer Tech’s Al Williams listens to your concerns. He is prompt, knowledgeable, and professional, providing a service in a manner, that is becoming harder to find. Al, obviously, cares about his clients and strives to offer assistance above and beyond what is required.read moreread lessM Y.The J.
- Marianne T.Al did a great job resolving my problem after Lenovo told me, essentially, that there was nothing they could do but simply totally wipe out my machine and return it to it's original state...simply unacceptable since I would have lost all of my data. Thanks, Al.read moreread lessMichael R.
- I highly recommend NC Computer Tech! Al solved our computer problems - we have kids remote learning and parents doing work from home - he was persistent in getting our system to work and meet our needs. He also follows up with you to see if his work continues to fix the problem. Al takes time to explain what he is doing and what is going on with your computer system; I am no computer whiz, he brings it down to a level I could understand (much appreciated!). He is also responsive - we were able to secure an appointment w/in a day or two. You cannot go wrong calling Al to help!read moreread lessStacey J.×Stacey J.I highly recommend NC Computer Tech! Al solved our computer problems - we have kids remote learning and parents doing work from home - he was persistent in getting our system to work and meet our needs. He also follows up with you to see if his work continues to fix the problem. Al takes time to explain what he is doing and what is going on with your computer system; I am no computer whiz, he brings it down to a level I could understand (much appreciated!). He is also responsive - we were able to secure an appointment w/in a day or two. You cannot go wrong calling Al to help!Al fixed a problem I was having with my network and installed a SSD in my laptop and it's running great, I didn't lose any files in the process. I will be using him for any future computer work I may have. I'm very happy with everything he did.read moreread lessLinda M.
- I have used NC Computer Tech for several years for my business. Al is very knowledgeable and responsive whenever we need his assistance to solve our network or computer issues. Highly recommeded.read moreread lessBill M.
- Al was excellent - prompt, professional, clearly very tech-knowledgeable. Was able to fix our issues quickly and thoroughly, and even did some extra work to help our desktop and phone operate better. Would use his services again, and would recommend him to anyone needing tech assistance.read moreread lessMeg S.Al did a great job setting up my new computer and tried to recover my data from my old “crashed” hard drive. He was knowledgeable, professional, and patient with my computer related questions.read moreread lessCharlotte H.
- Al has an intuitive understanding of what can go wrong with computer systems. After talking to me on the phone about the new build my son and I had just completed, he was able to figure out that the RAM we install not be playing nice with the mother board. He showed up with a couple sticks of memory from one of his own computers, stuck those in for a test and it ran beautifully. I ordered new RAM and haven't had any problems with BSODs since we installed them. Then on his follow up phone call to see how things were going, Al gave me the clue I needed to fix the files that got corrupted when we ignored his advice. I will definitely call him again next time.read moreread lessMary T.×Mary T.Al has an intuitive understanding of what can go wrong with computer systems. After talking to me on the phone about the new build my son and I had just completed, he was able to figure out that the RAM we install not be playing nice with the mother board. He showed up with a couple sticks of memory from one of his own computers, stuck those in for a test and it ran beautifully. I ordered new RAM and haven't had any problems with BSODs since we installed them. Then on his follow up phone call to see how things were going, Al gave me the clue I needed to fix the files that got corrupted when we ignored his advice. I will definitely call him again next time.Purchased a new MAC computer and needed assistance with the overall set-up and migration of information from my old system to the new. All of my requirements were accomplished. This included moving files from Microsoft Office, iTunes and GarageBand to the new computer. Great effort was made to insure all parts of the system were working to my satisfaction and I have experienced no issues with the system to date. I highly recommend Al Williams, he is truly customer service minded and very computer savvy.read moreread lessBrenda F.×Brenda F.Purchased a new MAC computer and needed assistance with the overall set-up and migration of information from my old system to the new. All of my requirements were accomplished. This included moving files from Microsoft Office, iTunes and GarageBand to the new computer. Great effort was made to insure all parts of the system were working to my satisfaction and I have experienced no issues with the system to date. I highly recommend Al Williams, he is truly customer service minded and very computer savvy.
- Al was fantastic to work with and was able to come to our office at very short notice. He is extremely knowledgeable and diagnosed and resolved our hardware issues very quickly and gave us some best practices to follow going forward. Al's follow up / customer care was on point. Fantastic service all round.read moreread lessSandy G.×Sandy G.Al was fantastic to work with and was able to come to our office at very short notice. He is extremely knowledgeable and diagnosed and resolved our hardware issues very quickly and gave us some best practices to follow going forward. Al's follow up / customer care was on point. Fantastic service all round.
- Dale G.Can not speak highly enough about Al. Totally consummate professional, exceptionally knowledgeable, and goes the "extra mile" in helping, suggesting, and providing over and above assistance one could asked for and expect. I would not hesitate to recommend Al to any one in need of any type of computer help.read moreread lessDaniel S.×Daniel S.Can not speak highly enough about Al. Totally consummate professional, exceptionally knowledgeable, and goes the "extra mile" in helping, suggesting, and providing over and above assistance one could asked for and expect. I would not hesitate to recommend Al to any one in need of any type of computer help.
- I would highly recommend NC Computer Tech. Al came out to our home and was able to quickly pinpoint the issue we were having with our wifi. I had gotten a quote from another company that had tried to sell me hundreds of dollars of new equipment, which I didn't need at all. I was very grateful to find an honest guy who knew what he was doing. He was also very responsive to texts and arrived on time.read moreread lessKim O.×Kim O.I would highly recommend NC Computer Tech. Al came out to our home and was able to quickly pinpoint the issue we were having with our wifi. I had gotten a quote from another company that had tried to sell me hundreds of dollars of new equipment, which I didn't need at all. I was very grateful to find an honest guy who knew what he was doing. He was also very responsive to texts and arrived on time.Al Williams of NC Computer Tech has been to our house 3 times during the last 3 years. He responds quickly to a request for help and always shows up on time. Most times we call for a problem with one computer but by the time he is through he normally works on 2. He never makes you feel you are taking advantage or keeping him from his next appointment. He has been able to fix our problems with one visit.Al is easy to have in our house working. I would recommend him to anyone . Thanks for you work Al.read moreread lessJim J.×Jim J.Al Williams of NC Computer Tech has been to our house 3 times during the last 3 years. He responds quickly to a request for help and always shows up on time. Most times we call for a problem with one computer but by the time he is through he normally works on 2. He never makes you feel you are taking advantage or keeping him from his next appointment. He has been able to fix our problems with one visit.Al is easy to have in our house working. I would recommend him to anyone . Thanks for you work Al.Al came out to our office after my pc had crashed as well as my backup. I was sure I had lost all of my data that spanned over several years, and was much needed. Al not only saved all of my data, he left me fully operational, and rebuilt my computer so I wouldn't have to purchase a new one. He is friendly, extremely knowledgable, his rates are good, and he did an exceptional job. I would highly recommend Al for any work you need. 5 stars!read moreread lessAlyse I.×Alyse I.Al came out to our office after my pc had crashed as well as my backup. I was sure I had lost all of my data that spanned over several years, and was much needed. Al not only saved all of my data, he left me fully operational, and rebuilt my computer so I wouldn't have to purchase a new one. He is friendly, extremely knowledgable, his rates are good, and he did an exceptional job. I would highly recommend Al for any work you need. 5 stars!
- After receiving several recommendations from Thumbtack I received a call from Al. He was able to make an appointment for the next morning which was awesome! He showed up right on time and got right to work evaluating the problem. He is very knowledgeable. I would definitely recommend him to anyone needing help with a computer issue.read moreread lessMarla C.×Marla C.After receiving several recommendations from Thumbtack I received a call from Al. He was able to make an appointment for the next morning which was awesome! He showed up right on time and got right to work evaluating the problem. He is very knowledgeable. I would definitely recommend him to anyone needing help with a computer issue.I called NC Computer Tech randomly from a Google search and I am so glad I did! I needed an upgrade to a laptop I had bought recently- new SSD and RAM. I had no idea which items to buy for the upgrade. Al offered his expert opinion as to which items were the best quality. He patiently waited while my items arrived, stopped by my house to pick everything up, and updated the laptop in less than 24 hours! I could not be more pleased with the quality of Al’s work, and his stellar customer service! He is also really nice and funny. If you are thinking about doing any work to your computer, definitely give Al a call! Highly recommend!read moreread lessDavid K.×David K.I called NC Computer Tech randomly from a Google search and I am so glad I did! I needed an upgrade to a laptop I had bought recently- new SSD and RAM. I had no idea which items to buy for the upgrade. Al offered his expert opinion as to which items were the best quality. He patiently waited while my items arrived, stopped by my house to pick everything up, and updated the laptop in less than 24 hours! I could not be more pleased with the quality of Al’s work, and his stellar customer service! He is also really nice and funny. If you are thinking about doing any work to your computer, definitely give Al a call! Highly recommend!I have a Samsung Galaxy Note 9 that was having issues with the screen after I dropped it. Every other place I called didn't want to get involved with it and told me they stick primarily with iPhone repairs.Even though Al doesn't advertise cell phone repairs on his site I called and asked him if he could look at it. He said "sure, I'll check it out". I reiterated that it was a Samsung Galaxy Note 9 and he said "No problem, I'll check out out".To cut to the chase..He replaced the screen and it's as good as new. I know from reading about this phone that it's a very difficult phone to repair but he did it. He's dedicated and I think he's part of a dying breed of service professionals. He does it because he loves it and is not out for a quick buck.I'm a customer for life.Thanks Al!read moreread lessStuart×StuartI have a Samsung Galaxy Note 9 that was having issues with the screen after I dropped it. Every other place I called didn't want to get involved with it and told me they stick primarily with iPhone repairs.Even though Al doesn't advertise cell phone repairs on his site I called and asked him if he could look at it. He said "sure, I'll check it out". I reiterated that it was a Samsung Galaxy Note 9 and he said "No problem, I'll check out out".To cut to the chase..He replaced the screen and it's as good as new. I know from reading about this phone that it's a very difficult phone to repair but he did it. He's dedicated and I think he's part of a dying breed of service professionals. He does it because he loves it and is not out for a quick buck.I'm a customer for life.Thanks Al!
- Al came on short notice and did a great job diagnosing the problem I was having and fixed it right away. I would highly reccomend his services.Ray Shedlickread moreread lessRay S.NC Computer Tech is amazing! Whatever my issue is they are quick to arrive and quick to diagnose and repair. They are very highly recommended.read moreread lessMark B.
- Keith a.Barbara j.
I'm new to the area and decided to give NC Computer Tech a try. Al Williams was able to get me taken care of quickly and my printer was up and running in no time. Good communication, fair pricing , and is easy to talk to. That's important for me because I'm a low tech person .
read moreread lessJeff A. - Al was very knowledgeable, friendly, and fixed my sound problem easily. Then he helped me learn a few new things. I definitely would use him again!read moreread lessDebby W.Al is excellent. He knows computers and is very upfront and honest about the service he provides. For me it basically was about my limitations about computers and most importantly that Al provided his service and knowledge at my home. I would recommend his expetise whole heartedly. I am glad that I have met him and that I know I have someone to trust when and if I should need his services in the future.read moreread lessCarl P.×Carl P.Al is excellent. He knows computers and is very upfront and honest about the service he provides. For me it basically was about my limitations about computers and most importantly that Al provided his service and knowledge at my home. I would recommend his expetise whole heartedly. I am glad that I have met him and that I know I have someone to trust when and if I should need his services in the future.
- Susan M.This is the 2nd time I have called NC Computer Tech and it is the only company I will call and use for any computer issues. I first called Al about 3 years ago because my computer was fairly old and having a few issues. Because I own a business that depends on my computer, I needed to upgrade and he was super helpful and answered all my questions and recommended a new computer and got everything upgraded, transferred to the new machine and made sure everything was working properly. A few days ago, I called him again to upgrade from Windows 7 to Windows 10. Again, he was able to come out quickly and get the upgrade done. Made some recommendations that would make my computer work better and got all that installed and done as well. He came out and got everything done in the time he said and made sure everything was working properly. NC Computer Tech is the only company I will have work on my computer and the only company i will go to for any computer questions. Al Williams is very knowledgeable, honest and trustworthy, and I highly recommend using him for any computer needs.read moreread lessKaren T.×Karen T.This is the 2nd time I have called NC Computer Tech and it is the only company I will call and use for any computer issues. I first called Al about 3 years ago because my computer was fairly old and having a few issues. Because I own a business that depends on my computer, I needed to upgrade and he was super helpful and answered all my questions and recommended a new computer and got everything upgraded, transferred to the new machine and made sure everything was working properly. A few days ago, I called him again to upgrade from Windows 7 to Windows 10. Again, he was able to come out quickly and get the upgrade done. Made some recommendations that would make my computer work better and got all that installed and done as well. He came out and got everything done in the time he said and made sure everything was working properly. NC Computer Tech is the only company I will have work on my computer and the only company i will go to for any computer questions. Al Williams is very knowledgeable, honest and trustworthy, and I highly recommend using him for any computer needs.
- I called NC Computer Tech on Tuesday asking for help ! I was operating a Window 7 system and needed to upgrade to a Window 10 system. I asked questions concerning the ability of my machine to handle the upgrade and to also improve my memory. Amazing but Al called me on Wednesday to let me know he would deliver my system back to me on Thursday ! Wow, fast turn around. Al also spent time going over my new learning curve. I never had to leave my home during this covid-19 pandemic. I would highly recommend NC Computer Tech to anyone who would like to experience honesty and a quick turn around. Thanks Al !read moreread lessGary B.×Gary B.I called NC Computer Tech on Tuesday asking for help ! I was operating a Window 7 system and needed to upgrade to a Window 10 system. I asked questions concerning the ability of my machine to handle the upgrade and to also improve my memory. Amazing but Al called me on Wednesday to let me know he would deliver my system back to me on Thursday ! Wow, fast turn around. Al also spent time going over my new learning curve. I never had to leave my home during this covid-19 pandemic. I would highly recommend NC Computer Tech to anyone who would like to experience honesty and a quick turn around. Thanks Al !
- Wow! I found Al just searching the net. He came on time, fixed the issue in a timely manner, explained his fees so there were no hidden costs. And , even did a follow up call to be sure all was working properly. I would give him six stars if they had more!read moreread lessPaul B.Short and to the point, the hard drive partition on my Mac got corrupted and nothing was showing up. I called several places and they didn't want to get involved with data recovery on a Apple system. I found Al and he retrieved the data from the drive. I'm very impressed with his work and I will use him again.read moreread lessJohn B.×John B.Short and to the point, the hard drive partition on my Mac got corrupted and nothing was showing up. I called several places and they didn't want to get involved with data recovery on a Apple system. I found Al and he retrieved the data from the drive. I'm very impressed with his work and I will use him again.
- Al worked on my IMac computer to help it run faster. He also took an old computer that was not working at all and was able to retrieve all the data for me.He has several ideas and options for the MAc and pc.He knows computers and is very helpful. I appreciate the time he took.read moreread lessAlexandra B.Al responded within 24 hours to my call and was on-site shortly after to fix my outlook and yahoo mail. Others tried but Al figured out a complicated way to get them both back up and running. He also installed a faster HD and saved me $ from having to upgrade to windows 11 and new laptop. I would highly recommend and use NC Computer Tech again!read moreread lessA. R.×A. R.Al responded within 24 hours to my call and was on-site shortly after to fix my outlook and yahoo mail. Others tried but Al figured out a complicated way to get them both back up and running. He also installed a faster HD and saved me $ from having to upgrade to windows 11 and new laptop. I would highly recommend and use NC Computer Tech again!
- Al helped my laptop that was plagued with many issues! Works great now! Yes, I would highly recommend him to others.read moreread lessJeri M.I was very happy with this company and their punctuality and expertise in setting up my computer. Al was very professional and also helpful with my computer issues. I was confident with his knowledge and abilities.I highly recommend!read moreread lessSue A.During the latter part of this past December, my Office network was hacked by professionals.I contacted NC Computer Tech and Al Williams returned my call very quickly and we set up an appointment for the next day. He arrived at the agreed time with all his professional equipment and began work immediately. He was able to "clean" all of the computers and related equipment and he restored the system to excellent condition within five hours over a two day period. Al Williams demonstrated very professional knowledge and experience as well as customer focus during this period and that is why I rated him a "FIVE STAR" performance.read moreread lessDavid T.×David T.During the latter part of this past December, my Office network was hacked by professionals.I contacted NC Computer Tech and Al Williams returned my call very quickly and we set up an appointment for the next day. He arrived at the agreed time with all his professional equipment and began work immediately. He was able to "clean" all of the computers and related equipment and he restored the system to excellent condition within five hours over a two day period. Al Williams demonstrated very professional knowledge and experience as well as customer focus during this period and that is why I rated him a "FIVE STAR" performance.