We offer prompt, professional, courteous service with over twenty years of experience dealing with residential and small business clients offering them solutions and fixing their computer and network issues at reasonable rates.
NC Computer Tech’s number one goal is to provide affordable high quality service. We troubleshoot, configure and fix computers, networks and network devices and we excel in all aspects of service. We specialize in on-site mobile service and repairs and we can also bring your computer back to our shop to repair it and drop it back off to you and reconnect everything. There’s a 24 hour turnaround time for most jobs done at our shop.
Windows and Mac computer diagnosis, service & repairs, virus removal, hardware upgrades, software installations, data recovery, data backup, secure wireless network setup, computer purchase consultations, training, and more.
Serving Angier, Apex, Cary, Duncan, Fuquay Varina, Garner, Holly Springs, Lillington, Raleigh, Willow Springs and surrounding NC areas. We specialize in virus, malware, and rootkit removal, desktop computer repairs, laptop repairs, network setups, data recovery and resolving computer problems.
We have many loyal repeat customers and we thank them for their continued business. We look forward to serving more people and providing a superior level of service at reasonable prices.
Here’s some of our real Google, Yelp, and Thumbtack reviews.
- Al responded within 24 hours to my call and was on-site shortly after to fix my outlook and yahoo mail. Others tried but Al figured out a complicated way to get them both back up and running. He also installed a faster HD and saved me $ from having to upgrade to windows 11 and new laptop. I would highly recommend and use NC Computer Tech again!read moreread lessA. R.×A. R.Al responded within 24 hours to my call and was on-site shortly after to fix my outlook and yahoo mail. Others tried but Al figured out a complicated way to get them both back up and running. He also installed a faster HD and saved me $ from having to upgrade to windows 11 and new laptop. I would highly recommend and use NC Computer Tech again!Al came out to our office after my pc had crashed as well as my backup. I was sure I had lost all of my data that spanned over several years, and was much needed. Al not only saved all of my data, he left me fully operational, and rebuilt my computer so I wouldn't have to purchase a new one. He is friendly, extremely knowledgable, his rates are good, and he did an exceptional job. I would highly recommend Al for any work you need. 5 stars!read moreread lessAlyse I.×Alyse I.Al came out to our office after my pc had crashed as well as my backup. I was sure I had lost all of my data that spanned over several years, and was much needed. Al not only saved all of my data, he left me fully operational, and rebuilt my computer so I wouldn't have to purchase a new one. He is friendly, extremely knowledgable, his rates are good, and he did an exceptional job. I would highly recommend Al for any work you need. 5 stars!
- Al was fantastic to work with and was able to come to our office at very short notice. He is extremely knowledgeable and diagnosed and resolved our hardware issues very quickly and gave us some best practices to follow going forward. Al's follow up / customer care was on point. Fantastic service all round.read moreread lessSandy G.×Sandy G.Al was fantastic to work with and was able to come to our office at very short notice. He is extremely knowledgeable and diagnosed and resolved our hardware issues very quickly and gave us some best practices to follow going forward. Al's follow up / customer care was on point. Fantastic service all round.I have a Samsung Galaxy Note 9 that was having issues with the screen after I dropped it. Every other place I called didn't want to get involved with it and told me they stick primarily with iPhone repairs.Even though Al doesn't advertise cell phone repairs on his site I called and asked him if he could look at it. He said "sure, I'll check it out". I reiterated that it was a Samsung Galaxy Note 9 and he said "No problem, I'll check out out".To cut to the chase..He replaced the screen and it's as good as new. I know from reading about this phone that it's a very difficult phone to repair but he did it. He's dedicated and I think he's part of a dying breed of service professionals. He does it because he loves it and is not out for a quick buck.I'm a customer for life.Thanks Al!read moreread lessStuart×StuartI have a Samsung Galaxy Note 9 that was having issues with the screen after I dropped it. Every other place I called didn't want to get involved with it and told me they stick primarily with iPhone repairs.Even though Al doesn't advertise cell phone repairs on his site I called and asked him if he could look at it. He said "sure, I'll check it out". I reiterated that it was a Samsung Galaxy Note 9 and he said "No problem, I'll check out out".To cut to the chase..He replaced the screen and it's as good as new. I know from reading about this phone that it's a very difficult phone to repair but he did it. He's dedicated and I think he's part of a dying breed of service professionals. He does it because he loves it and is not out for a quick buck.I'm a customer for life.Thanks Al!I would highly recommend NC Computer Tech. Al came out to our home and was able to quickly pinpoint the issue we were having with our wifi. I had gotten a quote from another company that had tried to sell me hundreds of dollars of new equipment, which I didn't need at all. I was very grateful to find an honest guy who knew what he was doing. He was also very responsive to texts and arrived on time.read moreread lessKim O.×Kim O.I would highly recommend NC Computer Tech. Al came out to our home and was able to quickly pinpoint the issue we were having with our wifi. I had gotten a quote from another company that had tried to sell me hundreds of dollars of new equipment, which I didn't need at all. I was very grateful to find an honest guy who knew what he was doing. He was also very responsive to texts and arrived on time.
- Al did a great job providing evaluation and recommendations for our home computers. After months of frustration, I wanted to know what to update or replace to make the system functional for us. Al came to my home and got everything up to speed in a cost effective way. He also provided help by phone to help us get acclimated to the changes. I really appreciated his help!read moreread lessKatie P.×Katie P.Al did a great job providing evaluation and recommendations for our home computers. After months of frustration, I wanted to know what to update or replace to make the system functional for us. Al came to my home and got everything up to speed in a cost effective way. He also provided help by phone to help us get acclimated to the changes. I really appreciated his help!I have been using NC Computer Tech for many years. Al takes care of our business & personal computer problems. I call him and he is able to come by the shop within a day if not that day. He is easy to work with, very nice and is always able to fix the problem. I have never been disappointed. As a small business owner I would highly recommend him.read moreread lessRose H.×Rose H.I have been using NC Computer Tech for many years. Al takes care of our business & personal computer problems. I call him and he is able to come by the shop within a day if not that day. He is easy to work with, very nice and is always able to fix the problem. I have never been disappointed. As a small business owner I would highly recommend him.
- Al was very knowledgeable, friendly, and fixed my sound problem easily. Then he helped me learn a few new things. I definitely would use him again!read moreread lessDebby W.I had an issue with my PC that I'd been working through for weeks with no success. I called in the morning and Al came out to my home office the same day. A few hours later Al was able to get my system back up and running with some additional setup and tips to keep it running better and prevent the problems I'd experienced. Would definitely recommend!read moreread lessMatt D.×Matt D.I had an issue with my PC that I'd been working through for weeks with no success. I called in the morning and Al came out to my home office the same day. A few hours later Al was able to get my system back up and running with some additional setup and tips to keep it running better and prevent the problems I'd experienced. Would definitely recommend!
- Work done our satisfaction and on time. Owner was very helpful, and explained everything.read moreread lessCarol C.Added a printer to an existing wireless network that had some odd features since it was an older printer. Took care to download needed drivers ahead of the visit. Showed up on time and good at discussing the problem and other topics.read moreread lessKevin W.Al Williams of NC Computer Tech has been to our house 3 times during the last 3 years. He responds quickly to a request for help and always shows up on time. Most times we call for a problem with one computer but by the time he is through he normally works on 2. He never makes you feel you are taking advantage or keeping him from his next appointment. He has been able to fix our problems with one visit.Al is easy to have in our house working. I would recommend him to anyone . Thanks for you work Al.read moreread lessJim J.×Jim J.Al Williams of NC Computer Tech has been to our house 3 times during the last 3 years. He responds quickly to a request for help and always shows up on time. Most times we call for a problem with one computer but by the time he is through he normally works on 2. He never makes you feel you are taking advantage or keeping him from his next appointment. He has been able to fix our problems with one visit.Al is easy to have in our house working. I would recommend him to anyone . Thanks for you work Al.
- Al was very responsive and answered all my questions. He was able to transfer all my data and have my computer back to me the following day. He kept me apprised of the progress as he was working.read moreread lessCynthia L.Al built the entire network for my business from the ground up and it's been running great since. I haven't had to have him come back to change or fix anything. I was very impressed with his work and I definitely will call him again if needed.read moreread lessTodd M.
- Al was great! ! Punctual and did not disappoint me . Although he was not able to fix my flash drive he showed me exactly what the problem was. He took his time to inspect my device and his customer service was great. Highly recommended!read moreread lessAndrea H.Al is a great computer tech. He has trouble shooted my computer is many times .he has added things to it to make it better computer. he has problem solved all sorts of stuff. He even took one new computer I had and converted it from Windows to Linux so I had a different option besides windows. he can install extra programs that are not on there that you wouldn't think you could do but he did. He is very prompt and responsive to any questions and he comes over rather quickly when there is a problem and you need an answer quickly as well. He is very knowledgeable and a pleasant person to work with.read moreread lessmarianne t.×marianne t.Al is a great computer tech. He has trouble shooted my computer is many times .he has added things to it to make it better computer. he has problem solved all sorts of stuff. He even took one new computer I had and converted it from Windows to Linux so I had a different option besides windows. he can install extra programs that are not on there that you wouldn't think you could do but he did. He is very prompt and responsive to any questions and he comes over rather quickly when there is a problem and you need an answer quickly as well. He is very knowledgeable and a pleasant person to work with.Short and to the point, the hard drive partition on my Mac got corrupted and nothing was showing up. I called several places and they didn't want to get involved with data recovery on a Apple system. I found Al and he retrieved the data from the drive. I'm very impressed with his work and I will use him again.read moreread lessJohn B.×John B.Short and to the point, the hard drive partition on my Mac got corrupted and nothing was showing up. I called several places and they didn't want to get involved with data recovery on a Apple system. I found Al and he retrieved the data from the drive. I'm very impressed with his work and I will use him again.
- Al helped me out with a damaged laptop. He was friendly, knowledgeable, professional, and got the job done well and quickly! I won't hesitate going to him again in the future with computer problems!read moreread lessAyla D.Good man! Fixed all my problems in no time. I am pleased with Al Williams expertise.read moreread lessMelissa T.
- Al was recommended by a friend. He replaced the power jack in my laptop and I'm back in business. I'm very happy with his service.read moreread lessTanya G.Mr. Williams was very prompt and professional. He completely assessed the connection issues between my desktop, laptop and printer. The aged printer presented some unique problems that were resolved due to Mr. Williams' extensive experience in his field.read moreread lessWilliam C.
- Al’s a great guy w/ dedication you can depend on. Our company has grown since initially engaging NCCT, and the level of skill & commitment to from NCCT has as well. They’re the only mobile IT professional company we will trust going forward. In today’s world, customer experience is rare & in short supply- Call NCCT for your IT/infrastructure needs.read moreread lessGlenwood T.×Glenwood T.Al’s a great guy w/ dedication you can depend on. Our company has grown since initially engaging NCCT, and the level of skill & commitment to from NCCT has as well. They’re the only mobile IT professional company we will trust going forward. In today’s world, customer experience is rare & in short supply- Call NCCT for your IT/infrastructure needs.Great experience. Highly recommend Al. He handled all our network issues and got us up and running very quickly. As a self-employed family that meant a lot.read moreread lessKeri B.
- Needed to upgrade from windows 7 to windows 10. Very smooth transition. This is 3rd time I called on NC Computer Tech. Very positive experience.read moreread lessJohnny B.Al is the computer expert I’ve hoped for. If you have any problem with machines, network, connectivity, etc., Al is the person to call.read moreread lessPatricia R.Al was very helpful getting my printer back online with my computer. It was a little tricky because of the printer but he stayed until the job was done. He was very professional and answered my questions. We're getting new laptops and I will have him back to transfer everything to our new laptops. I highly recommend Al Williams.read moreread lessNadine B.×Nadine B.Al was very helpful getting my printer back online with my computer. It was a little tricky because of the printer but he stayed until the job was done. He was very professional and answered my questions. We're getting new laptops and I will have him back to transfer everything to our new laptops. I highly recommend Al Williams.
- Al was excellent - prompt, professional, clearly very tech-knowledgeable. Was able to fix our issues quickly and thoroughly, and even did some extra work to help our desktop and phone operate better. Would use his services again, and would recommend him to anyone needing tech assistance.read moreread lessMeg S.He helping me figure out if my motherboard was the cause of no audio or it was a bad driver or what not. He figured out it was my motherboard and that I firied it when I transfered it over to my new case. so now i get to upgrade :). nothing could have been better he was a outstanding computer tech and very nice.read moreread lessHogan H.×Hogan H.He helping me figure out if my motherboard was the cause of no audio or it was a bad driver or what not. He figured out it was my motherboard and that I firied it when I transfered it over to my new case. so now i get to upgrade :). nothing could have been better he was a outstanding computer tech and very nice.
- Al was on time and let me know when he was on the way. I like that he brought a contract and gave me the option to read and sign it before he started.
He was able to get into my laptop and I was able to change the password to something else I can remember.
He also was able to remove some malware which gave me more speed.
I am very happy I have my laptop back!!!
Thanks big Al, my new "cousin."
Nescaferead moreread lessVanessa h.×Vanessa h.Al was on time and let me know when he was on the way. I like that he brought a contract and gave me the option to read and sign it before he started.
He was able to get into my laptop and I was able to change the password to something else I can remember.
He also was able to remove some malware which gave me more speed.
I am very happy I have my laptop back!!!
Thanks big Al, my new "cousin."
NescafeI would definitely recommend Al to anyone that needs computer tech support!! He was on time, figured out the issue right away, and knew exactly how to solve it. He was very knowledgeable and explained everything so that I knew exactly what was wrong with my computer system. He called local stores to find the part that I needed and in my opinion went above and beyond for me!! He made sure the job was done and done right!! I will be calling him again in the future for any computer problems and you should too!!read moreread lessDylan B.×Dylan B.I would definitely recommend Al to anyone that needs computer tech support!! He was on time, figured out the issue right away, and knew exactly how to solve it. He was very knowledgeable and explained everything so that I knew exactly what was wrong with my computer system. He called local stores to find the part that I needed and in my opinion went above and beyond for me!! He made sure the job was done and done right!! I will be calling him again in the future for any computer problems and you should too!! - I called NC Computer Tech on Tuesday asking for help ! I was operating a Window 7 system and needed to upgrade to a Window 10 system. I asked questions concerning the ability of my machine to handle the upgrade and to also improve my memory. Amazing but Al called me on Wednesday to let me know he would deliver my system back to me on Thursday ! Wow, fast turn around. Al also spent time going over my new learning curve. I never had to leave my home during this covid-19 pandemic. I would highly recommend NC Computer Tech to anyone who would like to experience honesty and a quick turn around. Thanks Al !read moreread lessGary B.×Gary B.I called NC Computer Tech on Tuesday asking for help ! I was operating a Window 7 system and needed to upgrade to a Window 10 system. I asked questions concerning the ability of my machine to handle the upgrade and to also improve my memory. Amazing but Al called me on Wednesday to let me know he would deliver my system back to me on Thursday ! Wow, fast turn around. Al also spent time going over my new learning curve. I never had to leave my home during this covid-19 pandemic. I would highly recommend NC Computer Tech to anyone who would like to experience honesty and a quick turn around. Thanks Al !During the latter part of this past December, my Office network was hacked by professionals.I contacted NC Computer Tech and Al Williams returned my call very quickly and we set up an appointment for the next day. He arrived at the agreed time with all his professional equipment and began work immediately. He was able to "clean" all of the computers and related equipment and he restored the system to excellent condition within five hours over a two day period. Al Williams demonstrated very professional knowledge and experience as well as customer focus during this period and that is why I rated him a "FIVE STAR" performance.read moreread lessDavid T.×David T.During the latter part of this past December, my Office network was hacked by professionals.I contacted NC Computer Tech and Al Williams returned my call very quickly and we set up an appointment for the next day. He arrived at the agreed time with all his professional equipment and began work immediately. He was able to "clean" all of the computers and related equipment and he restored the system to excellent condition within five hours over a two day period. Al Williams demonstrated very professional knowledge and experience as well as customer focus during this period and that is why I rated him a "FIVE STAR" performance.Al is a first rate computer wiz, and a kind and considerate tech-person. My husband and are are newbie users and when my husband got hit with a computer scam Al was willing to rearrange other appointments so he could come out quickly, because he heard the panic in my husbands voice! Al is very knowledgeable about many systems, programs and apps, he is thorough, and very willing to answer our questions! Plus he makes housecalls, and if it’s a complicated fix he is prompt in pickup and return. I highly recommend him.read moreread lessKathy R.×Kathy R.Al is a first rate computer wiz, and a kind and considerate tech-person. My husband and are are newbie users and when my husband got hit with a computer scam Al was willing to rearrange other appointments so he could come out quickly, because he heard the panic in my husbands voice! Al is very knowledgeable about many systems, programs and apps, he is thorough, and very willing to answer our questions! Plus he makes housecalls, and if it’s a complicated fix he is prompt in pickup and return. I highly recommend him.
- Was very pleased working with Al. He addressed all of our personal IT issues and even suggested measures that improved our IT security and limited unnecessary Web exposure. Recommended some equipment upgrades that we needed, so I purchased them and he will install and sync with our system soon. Obviously well versed in IT disciplines and a pleasure to work with.read moreread lessJohn C.×John C.Was very pleased working with Al. He addressed all of our personal IT issues and even suggested measures that improved our IT security and limited unnecessary Web exposure. Recommended some equipment upgrades that we needed, so I purchased them and he will install and sync with our system soon. Obviously well versed in IT disciplines and a pleasure to work with.Knowledgeable and professional, he's fixed several laptop and desktop computers for me over the years. He does outstanding work.read moreread lessLee S.It was a pleasure working with Al on several computer issues. I had a "mystery hard drive" from an old computer from which I needed data recovery. (I was sure that the computer had been my mother's, but when Al recovered the data, it turned out to be my son's. Al was very patient and understanding about the confusion.) Al also cleaned up a laptop for me, making it fully functional and virus free.
Al drove to Durham and picked up both the hard drive and my laptop, so the whole experience was easy and "painless' for me. He performed the work overnight and returned the next day with my computer.
He completed the work in just a couple of hours, making the service very affordable.
Al excels at explaining technology in layman's terms...which I appreciate! He is very personable and professional.
I also own a small business and plan to use Al to freshen up the office computer network. In my opinion, you can't go wrong by selecting Al Williams for your computer/network issues.read moreread lessLinda L.×Linda L.It was a pleasure working with Al on several computer issues. I had a "mystery hard drive" from an old computer from which I needed data recovery. (I was sure that the computer had been my mother's, but when Al recovered the data, it turned out to be my son's. Al was very patient and understanding about the confusion.) Al also cleaned up a laptop for me, making it fully functional and virus free.
Al drove to Durham and picked up both the hard drive and my laptop, so the whole experience was easy and "painless' for me. He performed the work overnight and returned the next day with my computer.
He completed the work in just a couple of hours, making the service very affordable.
Al excels at explaining technology in layman's terms...which I appreciate! He is very personable and professional.
I also own a small business and plan to use Al to freshen up the office computer network. In my opinion, you can't go wrong by selecting Al Williams for your computer/network issues. - I needed data recovered on a laptop HDD. I posted to Thumbtack and got a few email responses within the hour. Al also called that same night but I didn't speak with him until the next day. He told me what he felt he could do, when he would have the job done, and the cost. He had the recovery completed and data to me the next day and took time to explain things. I like his hussle and professionalism. I hope I never need to use him again but if I do I won't hesitate contacting him!read moreread lessVincent L.×Vincent L.I needed data recovered on a laptop HDD. I posted to Thumbtack and got a few email responses within the hour. Al also called that same night but I didn't speak with him until the next day. He told me what he felt he could do, when he would have the job done, and the cost. He had the recovery completed and data to me the next day and took time to explain things. I like his hussle and professionalism. I hope I never need to use him again but if I do I won't hesitate contacting him!Al was quick to respond to the issues that I was having with my computer. He was knowledgeable, personable and I knew what the charges would be in advance. He'll definitely get my call if I need help again!read moreread lessKathy W.
- He transferred data from old computer, repaired an email program, as well as several other side jobs. Knew what he was doing.
Will call him again if I need him.read moreread lessKen N.Al came to help me switch over from a Windows laptop to a MacBook Pro. He helped (and taught) me how to move around with all the icons, download software, to tell the difference in the type of programs/files, and move files from a USB drive to the mac. He was very knowledgeable and patient. You cannot go wrong!!read moreread lessBarbara H.×Barbara H.Al came to help me switch over from a Windows laptop to a MacBook Pro. He helped (and taught) me how to move around with all the icons, download software, to tell the difference in the type of programs/files, and move files from a USB drive to the mac. He was very knowledgeable and patient. You cannot go wrong!! - Als Reviews are nothing but true. He Troubleshooted My newly built PC. I was getting loads of blue screen errors, and his experience in his work speaks for itself. He fixed what I and others could not.read moreread lessNick R.I called NC Computer Tech randomly from a Google search and I am so glad I did! I needed an upgrade to a laptop I had bought recently- new SSD and RAM. I had no idea which items to buy for the upgrade. Al offered his expert opinion as to which items were the best quality. He patiently waited while my items arrived, stopped by my house to pick everything up, and updated the laptop in less than 24 hours! I could not be more pleased with the quality of Al’s work, and his stellar customer service! He is also really nice and funny. If you are thinking about doing any work to your computer, definitely give Al a call! Highly recommend!read moreread lessDavid K.×David K.I called NC Computer Tech randomly from a Google search and I am so glad I did! I needed an upgrade to a laptop I had bought recently- new SSD and RAM. I had no idea which items to buy for the upgrade. Al offered his expert opinion as to which items were the best quality. He patiently waited while my items arrived, stopped by my house to pick everything up, and updated the laptop in less than 24 hours! I could not be more pleased with the quality of Al’s work, and his stellar customer service! He is also really nice and funny. If you are thinking about doing any work to your computer, definitely give Al a call! Highly recommend!I have now used Al's computer repair services twice now. The first time in 2015 he replaced my hard drive and it has been working great ever since. This past week, I thought my computer was having issues and he came out and did a lot of testing which pointed to the monitor being the actual issue. For both issues he's recommended replacements, that I am very happy with.He's very punctual, turnaround time both times was about three days. On top of all that, he is a nice guy. I feel his fees are well worth his expertise and knowledge.read moreread lessHeidi W.×Heidi W.I have now used Al's computer repair services twice now. The first time in 2015 he replaced my hard drive and it has been working great ever since. This past week, I thought my computer was having issues and he came out and did a lot of testing which pointed to the monitor being the actual issue. For both issues he's recommended replacements, that I am very happy with.He's very punctual, turnaround time both times was about three days. On top of all that, he is a nice guy. I feel his fees are well worth his expertise and knowledge.
- Purchased a new MAC computer and needed assistance with the overall set-up and migration of information from my old system to the new. All of my requirements were accomplished. This included moving files from Microsoft Office, iTunes and GarageBand to the new computer. Great effort was made to insure all parts of the system were working to my satisfaction and I have experienced no issues with the system to date. I highly recommend Al Williams, he is truly customer service minded and very computer savvy.read moreread lessBrenda F.×Brenda F.Purchased a new MAC computer and needed assistance with the overall set-up and migration of information from my old system to the new. All of my requirements were accomplished. This included moving files from Microsoft Office, iTunes and GarageBand to the new computer. Great effort was made to insure all parts of the system were working to my satisfaction and I have experienced no issues with the system to date. I highly recommend Al Williams, he is truly customer service minded and very computer savvy.I needed data transferred from my old computer that died to my new one. Al moved everything over for me and set my new system up on my network, plus he fixed a network printer problem I was having. I'm very happy with his service.read moreread lessLarry J.I really appreciate when professionals respect my time as much as their own. As such, I was thankful that Al called as soon as he realized he "Might" be a couple minutes late. The SW problems with my HP desktop were anything but standard but Al stuck with it and was able to everything working again in less than two hours. I would comfortably recommend Al Williams to fix your computerread moreread lessSteve M.×Steve M.I really appreciate when professionals respect my time as much as their own. As such, I was thankful that Al called as soon as he realized he "Might" be a couple minutes late. The SW problems with my HP desktop were anything but standard but Al stuck with it and was able to everything working again in less than two hours. I would comfortably recommend Al Williams to fix your computer
- Al is a great guy and can fix your computer properly. He keeps you informed daily on progress and advices you along the way. I highly recommend Alread moreread lessMike A.