We offer prompt, professional, courteous service with over twenty years of experience dealing with residential and small business clients offering them solutions and fixing their computer and network issues at reasonable rates.
NC Computer Tech’s number one goal is to provide affordable high quality service. We troubleshoot, configure and fix computers, networks and network devices and we excel in all aspects of service. We specialize in on-site mobile service and repairs and we can also bring your computer back to our shop to repair it and drop it back off to you and reconnect everything. There’s a 24 hour turnaround time for most jobs done at our shop.
Windows and Mac computer diagnosis, service & repairs, virus removal, hardware upgrades, software installations, data recovery, data backup, secure wireless network setup, computer purchase consultations, training, and more.
Serving Angier, Apex, Cary, Duncan, Fuquay Varina, Garner, Holly Springs, Lillington, Raleigh, Willow Springs and surrounding NC areas. We specialize in virus, malware, and rootkit removal, desktop computer repairs, laptop repairs, network setups, data recovery and resolving computer problems.
We have many loyal repeat customers and we thank them for their continued business. We look forward to serving more people and providing a superior level of service at reasonable prices.
Here’s some of our real Google, Yelp, and Thumbtack reviews.
- I really appreciate when professionals respect my time as much as their own. As such, I was thankful that Al called as soon as he realized he "Might" be a couple minutes late. The SW problems with my HP desktop were anything but standard but Al stuck with it and was able to everything working again in less than two hours. I would comfortably recommend Al Williams to fix your computerread moreread lessSteve M.×Steve M.I really appreciate when professionals respect my time as much as their own. As such, I was thankful that Al called as soon as he realized he "Might" be a couple minutes late. The SW problems with my HP desktop were anything but standard but Al stuck with it and was able to everything working again in less than two hours. I would comfortably recommend Al Williams to fix your computerAl connected a network printer that I couldn't get connected and fixed my laptop. I was really grateful for his service.read moreread lessLinda M.Al is a first rate computer wiz, and a kind and considerate tech-person. My husband and are are newbie users and when my husband got hit with a computer scam Al was willing to rearrange other appointments so he could come out quickly, because he heard the panic in my husbands voice! Al is very knowledgeable about many systems, programs and apps, he is thorough, and very willing to answer our questions! Plus he makes housecalls, and if it’s a complicated fix he is prompt in pickup and return. I highly recommend him.read moreread lessKathy R.×Kathy R.Al is a first rate computer wiz, and a kind and considerate tech-person. My husband and are are newbie users and when my husband got hit with a computer scam Al was willing to rearrange other appointments so he could come out quickly, because he heard the panic in my husbands voice! Al is very knowledgeable about many systems, programs and apps, he is thorough, and very willing to answer our questions! Plus he makes housecalls, and if it’s a complicated fix he is prompt in pickup and return. I highly recommend him.
- Al was thorough in the care of our pc and articulate in describing what he was or wasn't doing. He provided a spectrum of options, and let me decide; I appreciated this because there is no such thing as too much information. When I ultimately made my decision, I felt it was highly informed. i would definitely recommend Al's service.read moreread lessPaul Y.×Paul Y.Al was thorough in the care of our pc and articulate in describing what he was or wasn't doing. He provided a spectrum of options, and let me decide; I appreciated this because there is no such thing as too much information. When I ultimately made my decision, I felt it was highly informed. i would definitely recommend Al's service.Al came out to our office after my pc had crashed as well as my backup. I was sure I had lost all of my data that spanned over several years, and was much needed. Al not only saved all of my data, he left me fully operational, and rebuilt my computer so I wouldn't have to purchase a new one. He is friendly, extremely knowledgable, his rates are good, and he did an exceptional job. I would highly recommend Al for any work you need. 5 stars!read moreread lessAlyse I.×Alyse I.Al came out to our office after my pc had crashed as well as my backup. I was sure I had lost all of my data that spanned over several years, and was much needed. Al not only saved all of my data, he left me fully operational, and rebuilt my computer so I wouldn't have to purchase a new one. He is friendly, extremely knowledgable, his rates are good, and he did an exceptional job. I would highly recommend Al for any work you need. 5 stars!Al worked on my IMac computer to help it run faster. He also took an old computer that was not working at all and was able to retrieve all the data for me.He has several ideas and options for the MAc and pc.He knows computers and is very helpful. I appreciate the time he took.read moreread lessAlexandra B.
- Doug B.Excellent work. Al was on time, professional and cost effective.
He diagnosed the problem and solved it. What more could one want?read moreread lessDeborah F. - Barbara j.
During the latter part of this past December, my Office network was hacked by professionals. I contacted NC Computer Tech and Al Williams returned my call very quickly and we set up a appointment for the next day.He arrived at the agreed time with all his professional equipment and began work immediately. He was able to "clean" all of the computers and related equipment and restored the system to excellent condition within five hours over a two day period. Al Williams demonstrated very professional knowledge and experience as well as customer focus during this project and that is why I rated him a "FIVE STAR" performance.
read moreread lessDavid T.×David T.During the latter part of this past December, my Office network was hacked by professionals. I contacted NC Computer Tech and Al Williams returned my call very quickly and we set up a appointment for the next day.He arrived at the agreed time with all his professional equipment and began work immediately. He was able to "clean" all of the computers and related equipment and restored the system to excellent condition within five hours over a two day period. Al Williams demonstrated very professional knowledge and experience as well as customer focus during this project and that is why I rated him a "FIVE STAR" performance. - Al fixed everything requested with great ease and explained what he was doing so I could understand. He answered all of my questions and made recommendations. Great person to have as an IT professional.read moreread lessDebbie S.
- I have a Samsung Galaxy Note 9 that was having issues with the screen after I dropped it. Every other place I called didn't want to get involved with it and told me they stick primarily with iPhone repairs.Even though Al doesn't advertise cell phone repairs on his site I called and asked him if he could look at it. He said "sure, I'll check it out". I reiterated that it was a Samsung Galaxy Note 9 and he said "No problem, I'll check out out".To cut to the chase..He replaced the screen and it's as good as new. I know from reading about this phone that it's a very difficult phone to repair but he did it. He's dedicated and I think he's part of a dying breed of service professionals. He does it because he loves it and is not out for a quick buck.I'm a customer for life.Thanks Al!read moreread lessStuart×StuartI have a Samsung Galaxy Note 9 that was having issues with the screen after I dropped it. Every other place I called didn't want to get involved with it and told me they stick primarily with iPhone repairs.Even though Al doesn't advertise cell phone repairs on his site I called and asked him if he could look at it. He said "sure, I'll check it out". I reiterated that it was a Samsung Galaxy Note 9 and he said "No problem, I'll check out out".To cut to the chase..He replaced the screen and it's as good as new. I know from reading about this phone that it's a very difficult phone to repair but he did it. He's dedicated and I think he's part of a dying breed of service professionals. He does it because he loves it and is not out for a quick buck.I'm a customer for life.Thanks Al!I called NC Computer Tech on Tuesday asking for help ! I was operating a Window 7 system and needed to upgrade to a Window 10 system. I asked questions concerning the ability of my machine to handle the upgrade and to also improve my memory. Amazing but Al called me on Wednesday to let me know he would deliver my system back to me on Thursday ! Wow, fast turn around. Al also spent time going over my new learning curve. I never had to leave my home during this covid-19 pandemic. I would highly recommend NC Computer Tech to anyone who would like to experience honesty and a quick turn around. Thanks Al !read moreread lessGary B.×Gary B.I called NC Computer Tech on Tuesday asking for help ! I was operating a Window 7 system and needed to upgrade to a Window 10 system. I asked questions concerning the ability of my machine to handle the upgrade and to also improve my memory. Amazing but Al called me on Wednesday to let me know he would deliver my system back to me on Thursday ! Wow, fast turn around. Al also spent time going over my new learning curve. I never had to leave my home during this covid-19 pandemic. I would highly recommend NC Computer Tech to anyone who would like to experience honesty and a quick turn around. Thanks Al !
- I needed data transferred from my old computer that died to my new one. Al moved everything over for me and set my new system up on my network, plus he fixed a network printer problem I was having. I'm very happy with his service.read moreread lessLarry J.Bob K.Short and to the point, the hard drive partition on my Mac got corrupted and nothing was showing up. I called several places and they didn't want to get involved with data recovery on a Apple system. I found Al and he retrieved the data from the drive. I'm very impressed with his work and I will use him again.read moreread lessJohn B.×John B.Short and to the point, the hard drive partition on my Mac got corrupted and nothing was showing up. I called several places and they didn't want to get involved with data recovery on a Apple system. I found Al and he retrieved the data from the drive. I'm very impressed with his work and I will use him again.
- Al came out to check out my hardrive that no longer worked & after his diagnosis he accessed that it would need a clean room to recover my most precious memories of my children's birth to their first steps seeing as the drive has mechanical issues. Because of his sensitivity to my concern for my files & how expensive this was about to get for me he waived his diagnostic fee & provided me with the referral needed to take the next step to remedy my misfortune with this drive. I appreciate Al's professionalism but I really appreciate his empathy & overall concern for someone that wasn't even a paying customer yet. I will definitely look to do business with Al in the near future; it's good to see people like Al out here doing good reputable referrable business. Thanks Al & God bless!read moreread lessTiffany M.×Tiffany M.Al came out to check out my hardrive that no longer worked & after his diagnosis he accessed that it would need a clean room to recover my most precious memories of my children's birth to their first steps seeing as the drive has mechanical issues. Because of his sensitivity to my concern for my files & how expensive this was about to get for me he waived his diagnostic fee & provided me with the referral needed to take the next step to remedy my misfortune with this drive. I appreciate Al's professionalism but I really appreciate his empathy & overall concern for someone that wasn't even a paying customer yet. I will definitely look to do business with Al in the near future; it's good to see people like Al out here doing good reputable referrable business. Thanks Al & God bless!Marianne T.Al is a great computer tech. He has trouble shooted my computer is many times .he has added things to it to make it better computer. he has problem solved all sorts of stuff. He even took one new computer I had and converted it from Windows to Linux so I had a different option besides windows. he can install extra programs that are not on there that you wouldn't think you could do but he did. He is very prompt and responsive to any questions and he comes over rather quickly when there is a problem and you need an answer quickly as well. He is very knowledgeable and a pleasant person to work with.read moreread lessmarianne t.×marianne t.Al is a great computer tech. He has trouble shooted my computer is many times .he has added things to it to make it better computer. he has problem solved all sorts of stuff. He even took one new computer I had and converted it from Windows to Linux so I had a different option besides windows. he can install extra programs that are not on there that you wouldn't think you could do but he did. He is very prompt and responsive to any questions and he comes over rather quickly when there is a problem and you need an answer quickly as well. He is very knowledgeable and a pleasant person to work with.
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I'm new to the area and decided to give NC Computer Tech a try. Al Williams was able to get me taken care of quickly and my printer was up and running in no time. Good communication, fair pricing , and is easy to talk to. That's important for me because I'm a low tech person .
read moreread lessJeff A.Al was quick to respond to the issues that I was having with my computer. He was knowledgeable, personable and I knew what the charges would be in advance. He'll definitely get my call if I need help again!read moreread lessKathy W.This is the 2nd time I have called NC Computer Tech and it is the only company I will call and use for any computer issues. I first called Al about 3 years ago because my computer was fairly old and having a few issues. Because I own a business that depends on my computer, I needed to upgrade and he was super helpful and answered all my questions and recommended a new computer and got everything upgraded, transferred to the new machine and made sure everything was working properly. A few days ago, I called him again to upgrade from Windows 7 to Windows 10. Again, he was able to come out quickly and get the upgrade done. Made some recommendations that would make my computer work better and got all that installed and done as well. He came out and got everything done in the time he said and made sure everything was working properly. NC Computer Tech is the only company I will have work on my computer and the only company i will go to for any computer questions. Al Williams is very knowledgeable, honest and trustworthy, and I highly recommend using him for any computer needs.read moreread lessKaren T.×Karen T.This is the 2nd time I have called NC Computer Tech and it is the only company I will call and use for any computer issues. I first called Al about 3 years ago because my computer was fairly old and having a few issues. Because I own a business that depends on my computer, I needed to upgrade and he was super helpful and answered all my questions and recommended a new computer and got everything upgraded, transferred to the new machine and made sure everything was working properly. A few days ago, I called him again to upgrade from Windows 7 to Windows 10. Again, he was able to come out quickly and get the upgrade done. Made some recommendations that would make my computer work better and got all that installed and done as well. He came out and got everything done in the time he said and made sure everything was working properly. NC Computer Tech is the only company I will have work on my computer and the only company i will go to for any computer questions. Al Williams is very knowledgeable, honest and trustworthy, and I highly recommend using him for any computer needs. - Charlie F.Keith a.I needed data recovered on a laptop HDD. I posted to Thumbtack and got a few email responses within the hour. Al also called that same night but I didn't speak with him until the next day. He told me what he felt he could do, when he would have the job done, and the cost. He had the recovery completed and data to me the next day and took time to explain things. I like his hussle and professionalism. I hope I never need to use him again but if I do I won't hesitate contacting him!read moreread lessVincent L.×Vincent L.I needed data recovered on a laptop HDD. I posted to Thumbtack and got a few email responses within the hour. Al also called that same night but I didn't speak with him until the next day. He told me what he felt he could do, when he would have the job done, and the cost. He had the recovery completed and data to me the next day and took time to explain things. I like his hussle and professionalism. I hope I never need to use him again but if I do I won't hesitate contacting him!
- Al arrived right on time and got the problem fixed within an hour. He's a nice guy too!read moreread lessJames W.Great experience. Highly recommend Al. He handled all our network issues and got us up and running very quickly. As a self-employed family that meant a lot.read moreread lessKeri B.He called twice to indicate he was on his way. He went through several procedures to clear up problems, double-checking each and then helped with a storage concern. His rates were consistent with others although he did have a travel fee. Check his website for rates. He explained what he was doing as he was doing it and everything had a purpose. I didn't get the impression he was padding the bill on his hourly rate.read moreread lessJay E.×Jay E.He called twice to indicate he was on his way. He went through several procedures to clear up problems, double-checking each and then helped with a storage concern. His rates were consistent with others although he did have a travel fee. Check his website for rates. He explained what he was doing as he was doing it and everything had a purpose. I didn't get the impression he was padding the bill on his hourly rate.
- Al has fixed several computers for me over the years and he has always done an excellent job. I have recommended him to a lot of people.read moreread lessDon B.
- I called NC Computer Tech randomly from a Google search and I am so glad I did! I needed an upgrade to a laptop I had bought recently- new SSD and RAM. I had no idea which items to buy for the upgrade. Al offered his expert opinion as to which items were the best quality. He patiently waited while my items arrived, stopped by my house to pick everything up, and updated the laptop in less than 24 hours! I could not be more pleased with the quality of Al’s work, and his stellar customer service! He is also really nice and funny. If you are thinking about doing any work to your computer, definitely give Al a call! Highly recommend!read moreread lessDavid K.×David K.I called NC Computer Tech randomly from a Google search and I am so glad I did! I needed an upgrade to a laptop I had bought recently- new SSD and RAM. I had no idea which items to buy for the upgrade. Al offered his expert opinion as to which items were the best quality. He patiently waited while my items arrived, stopped by my house to pick everything up, and updated the laptop in less than 24 hours! I could not be more pleased with the quality of Al’s work, and his stellar customer service! He is also really nice and funny. If you are thinking about doing any work to your computer, definitely give Al a call! Highly recommend!
It is great to have someone as knowledgeable and personable as Al to help you through a "tangled web" computer problem. Al came quickly and obviously knew exactly what to do.
read moreread lessSuzanne A. -
I was very impressed with the professional and personal attention that I got from Al~ setting up my computer system. Al was prompt and did an excellent job. His price was fair and he really knows what he's doing!! Highly recommend!
read moreread lessSue A.Al came to help me switch over from a Windows laptop to a MacBook Pro. He helped (and taught) me how to move around with all the icons, download software, to tell the difference in the type of programs/files, and move files from a USB drive to the mac. He was very knowledgeable and patient. You cannot go wrong!!read moreread lessBarbara H.×Barbara H.Al came to help me switch over from a Windows laptop to a MacBook Pro. He helped (and taught) me how to move around with all the icons, download software, to tell the difference in the type of programs/files, and move files from a USB drive to the mac. He was very knowledgeable and patient. You cannot go wrong!! - I have an old desktop system that was randomly freezing and rebooting. What I thought was a virus turned out to be multiple badly swollen capacitors on the motherboard. Al explained the situation very clearly and showed me exactly what he was talking about on the board itself. He recommend the best course of action to take in terms of cost. I didn't want to spend a lot of money on this system due to it's age. Al was honest and forthright and bottom line.. he saved me money. I was very pleased with his service and he's the person I'm calling for any computer work I need done from this point on. Plus he's a blast to talk to, very smart and easy going guy.read moreread lessJohn R.×John R.I have an old desktop system that was randomly freezing and rebooting. What I thought was a virus turned out to be multiple badly swollen capacitors on the motherboard. Al explained the situation very clearly and showed me exactly what he was talking about on the board itself. He recommend the best course of action to take in terms of cost. I didn't want to spend a lot of money on this system due to it's age. Al was honest and forthright and bottom line.. he saved me money. I was very pleased with his service and he's the person I'm calling for any computer work I need done from this point on. Plus he's a blast to talk to, very smart and easy going guy.Al is extremely knowledgeable on computers. He diagnosed my problem and was able to make the repairs and returned the computer when it was promised. In addition, he made suggestions that has proven to improve the workings of my computer. His fees are very reasonable and I will call Al the next time I require computer work. Thank you Al.read moreread lessCatherine D.×Catherine D.Al is extremely knowledgeable on computers. He diagnosed my problem and was able to make the repairs and returned the computer when it was promised. In addition, he made suggestions that has proven to improve the workings of my computer. His fees are very reasonable and I will call Al the next time I require computer work. Thank you Al.Al removed numerous viruses and malware, most of which I was not aware were even there. He visually inspected the hardware and noted that the motherboard was showing signs age that could indicate failure relatively soon. He noted that my hard drive was 10 years old and its performance had degraded over time. He made fixes to improve performance that he could given the hard drive problems. He made several suggestions including replacing the hard drive or a new computer given the potential problems with the motherboard.read moreread lessKeith B.×Keith B.Al removed numerous viruses and malware, most of which I was not aware were even there. He visually inspected the hardware and noted that the motherboard was showing signs age that could indicate failure relatively soon. He noted that my hard drive was 10 years old and its performance had degraded over time. He made fixes to improve performance that he could given the hard drive problems. He made several suggestions including replacing the hard drive or a new computer given the potential problems with the motherboard.
- I would highly recommend NC Computer Tech. Al came out to our home and was able to quickly pinpoint the issue we were having with our wifi. I had gotten a quote from another company that had tried to sell me hundreds of dollars of new equipment, which I didn't need at all. I was very grateful to find an honest guy who knew what he was doing. He was also very responsive to texts and arrived on time.read moreread lessKim×KimI would highly recommend NC Computer Tech. Al came out to our home and was able to quickly pinpoint the issue we were having with our wifi. I had gotten a quote from another company that had tried to sell me hundreds of dollars of new equipment, which I didn't need at all. I was very grateful to find an honest guy who knew what he was doing. He was also very responsive to texts and arrived on time.Very pleased with the service we received. Very professional, efficient and knowledgeable. Took care of our issues. I highly recommend NC Computer Tech.read moreread lessSteve B.
- It was a pleasure working with Al. He was quick to respond and fixed all our issues in a timely manner. I would highly recommend him for any computer repair.read moreread lessSusan h.Shelby R.I would highly recommend NC Computer Tech. Al came out to our home and was able to quickly pinpoint the issue we were having with our wifi. I had gotten a quote from another company that had tried to sell me hundreds of dollars of new equipment, which I didn't need at all. I was very grateful to find an honest guy who knew what he was doing. He was also very responsive to texts and arrived on time.read moreread lessKim O.×Kim O.I would highly recommend NC Computer Tech. Al came out to our home and was able to quickly pinpoint the issue we were having with our wifi. I had gotten a quote from another company that had tried to sell me hundreds of dollars of new equipment, which I didn't need at all. I was very grateful to find an honest guy who knew what he was doing. He was also very responsive to texts and arrived on time.
- I've known Al for years. His troubleshooting skills are terrific and his knowledge of PCs and networking is extensive. He keeps up with the latest technology information, viruses and malware. Highly recommend!read moreread lessDenise L.Al came out to our office and set up a new network printer we had bought and fixed two old desktop computers that our employees were using. He also got our file shares to work properly within our network. Now we can share files across our internal network without having to use a cloud service or email to send files to other employees like we were doing before he showed up. Al was recommend to me by a friend of mine and I'm very happy I used him. He was polite, professional, and his rates were very reasonable for the amount of work he did. I will be calling him again.read moreread lessMarie B.×Marie B.Al came out to our office and set up a new network printer we had bought and fixed two old desktop computers that our employees were using. He also got our file shares to work properly within our network. Now we can share files across our internal network without having to use a cloud service or email to send files to other employees like we were doing before he showed up. Al was recommend to me by a friend of mine and I'm very happy I used him. He was polite, professional, and his rates were very reasonable for the amount of work he did. I will be calling him again.
- Al has an intuitive understanding of what can go wrong with computer systems. After talking to me on the phone about the new build my son and I had just completed, he was able to figure out that the RAM we install not be playing nice with the mother board. He showed up with a couple sticks of memory from one of his own computers, stuck those in for a test and it ran beautifully. I ordered new RAM and haven't had any problems with BSODs since we installed them. Then on his follow up phone call to see how things were going, Al gave me the clue I needed to fix the files that got corrupted when we ignored his advice. I will definitely call him again next time.read moreread lessMary T.×Mary T.Al has an intuitive understanding of what can go wrong with computer systems. After talking to me on the phone about the new build my son and I had just completed, he was able to figure out that the RAM we install not be playing nice with the mother board. He showed up with a couple sticks of memory from one of his own computers, stuck those in for a test and it ran beautifully. I ordered new RAM and haven't had any problems with BSODs since we installed them. Then on his follow up phone call to see how things were going, Al gave me the clue I needed to fix the files that got corrupted when we ignored his advice. I will definitely call him again next time.Was very pleased working with Al. He addressed all of our personal IT issues and even suggested measures that improved our IT security and limited unnecessary Web exposure. Recommended some equipment upgrades that we needed, so I purchased them and he will install and sync with our system soon. Obviously well versed in IT disciplines and a pleasure to work with.read moreread lessJohn C.×John C.Was very pleased working with Al. He addressed all of our personal IT issues and even suggested measures that improved our IT security and limited unnecessary Web exposure. Recommended some equipment upgrades that we needed, so I purchased them and he will install and sync with our system soon. Obviously well versed in IT disciplines and a pleasure to work with.I have been using NC Computer Tech for many years. Al takes care of our business & personal computer problems. I call him and he is able to come by the shop within a day if not that day. He is easy to work with, very nice and is always able to fix the problem. I have never been disappointed. As a small business owner I would highly recommend him.read moreread lessRose H.×Rose H.I have been using NC Computer Tech for many years. Al takes care of our business & personal computer problems. I call him and he is able to come by the shop within a day if not that day. He is easy to work with, very nice and is always able to fix the problem. I have never been disappointed. As a small business owner I would highly recommend him.
- Al was great! ! Punctual and did not disappoint me . Although he was not able to fix my flash drive he showed me exactly what the problem was. He took his time to inspect my device and his customer service was great. Highly recommended!read moreread lessAndrea H.