We offer prompt, professional, courteous service with over twenty years of experience dealing with residential and small business clients offering them solutions and fixing their computer and network issues at reasonable rates.
NC Computer Tech’s number one goal is to provide affordable high quality service. We troubleshoot, configure and fix computers, networks and network devices and we excel in all aspects of service. We specialize in on-site mobile service and repairs and we can also bring your computer back to our shop to repair it and drop it back off to you and reconnect everything. There’s a 24 hour turnaround time for most jobs done at our shop.
Windows and Mac computer diagnosis, service & repairs, virus removal, hardware upgrades, software installations, data recovery, data backup, secure wireless network setup, computer purchase consultations, training, and more.
Serving Angier, Apex, Cary, Duncan, Fuquay Varina, Garner, Holly Springs, Lillington, Raleigh, Willow Springs and surrounding NC areas. We specialize in virus, malware, and rootkit removal, desktop computer repairs, laptop repairs, network setups, data recovery and resolving computer problems.
We have many loyal repeat customers and we thank them for their continued business. We look forward to serving more people and providing a superior level of service at reasonable prices.
Here’s some of our real Google, Yelp, and Thumbtack reviews.
- Al is amazing! He took care of all my requests. Very informative, dependable and was great to work with. I would recommend NC Computer Tech for those non techy people like me!read moreread lessKim B.Al was thorough in the care of our pc and articulate in describing what he was or wasn't doing. He provided a spectrum of options, and let me decide; I appreciated this because there is no such thing as too much information. When I ultimately made my decision, I felt it was highly informed. i would definitely recommend Al's service.read moreread lessPaul Y.×Paul Y.Al was thorough in the care of our pc and articulate in describing what he was or wasn't doing. He provided a spectrum of options, and let me decide; I appreciated this because there is no such thing as too much information. When I ultimately made my decision, I felt it was highly informed. i would definitely recommend Al's service.
- Al has an intuitive understanding of what can go wrong with computer systems. After talking to me on the phone about the new build my son and I had just completed, he was able to figure out that the RAM we install not be playing nice with the mother board. He showed up with a couple sticks of memory from one of his own computers, stuck those in for a test and it ran beautifully. I ordered new RAM and haven't had any problems with BSODs since we installed them. Then on his follow up phone call to see how things were going, Al gave me the clue I needed to fix the files that got corrupted when we ignored his advice. I will definitely call him again next time.read moreread lessMary T.×Mary T.Al has an intuitive understanding of what can go wrong with computer systems. After talking to me on the phone about the new build my son and I had just completed, he was able to figure out that the RAM we install not be playing nice with the mother board. He showed up with a couple sticks of memory from one of his own computers, stuck those in for a test and it ran beautifully. I ordered new RAM and haven't had any problems with BSODs since we installed them. Then on his follow up phone call to see how things were going, Al gave me the clue I needed to fix the files that got corrupted when we ignored his advice. I will definitely call him again next time.I highly recommend NC Computer Tech. Al provided great service by offering cost-effective solutions to my computer issues. In addition, he was prompt and efficient. Definitely as 5-star experience.read moreread lessKelly C.After receiving several recommendations from Thumbtack I received a call from Al. He was able to make an appointment for the next morning which was awesome! He showed up right on time and got right to work evaluating the problem. He is very knowledgeable. I would definitely recommend him to anyone needing help with a computer issue.read moreread lessMarla C.×Marla C.After receiving several recommendations from Thumbtack I received a call from Al. He was able to make an appointment for the next morning which was awesome! He showed up right on time and got right to work evaluating the problem. He is very knowledgeable. I would definitely recommend him to anyone needing help with a computer issue.
- Dale S.Was very pleased working with Al. He addressed all of our personal IT issues and even suggested measures that improved our IT security and limited unnecessary Web exposure. Recommended some equipment upgrades that we needed, so I purchased them and he will install and sync with our system soon. Obviously well versed in IT disciplines and a pleasure to work with.read moreread lessJohn C.×John C.Was very pleased working with Al. He addressed all of our personal IT issues and even suggested measures that improved our IT security and limited unnecessary Web exposure. Recommended some equipment upgrades that we needed, so I purchased them and he will install and sync with our system soon. Obviously well versed in IT disciplines and a pleasure to work with.
- Good man! Fixed all my problems in no time. I am pleased with Al Williams expertise.read moreread lessMelissa T.Al is a great guy and can fix your computer properly. He keeps you informed daily on progress and advices you along the way. I highly recommend Alread moreread lessMike A.He called twice to indicate he was on his way. He went through several procedures to clear up problems, double-checking each and then helped with a storage concern. His rates were consistent with others although he did have a travel fee. Check his website for rates. He explained what he was doing as he was doing it and everything had a purpose. I didn't get the impression he was padding the bill on his hourly rate.read moreread lessJay E.×Jay E.He called twice to indicate he was on his way. He went through several procedures to clear up problems, double-checking each and then helped with a storage concern. His rates were consistent with others although he did have a travel fee. Check his website for rates. He explained what he was doing as he was doing it and everything had a purpose. I didn't get the impression he was padding the bill on his hourly rate.
- Al was quick to respond to the issues that I was having with my computer. He was knowledgeable, personable and I knew what the charges would be in advance. He'll definitely get my call if I need help again!read moreread lessKathy W.Al listened to my computer problems, he told me that he spent about 2hours of work because my system was very sick!I’m so happy that my computer works and sounds better than when it left, but we talked about that too.I would refer him gladly.read moreread lessDeborah M.
- Al was excellent - prompt, professional, clearly very tech-knowledgeable. Was able to fix our issues quickly and thoroughly, and even did some extra work to help our desktop and phone operate better. Would use his services again, and would recommend him to anyone needing tech assistance.read moreread lessMeg S.I would definitely recommend Al to anyone that needs computer tech support!! He was on time, figured out the issue right away, and knew exactly how to solve it. He was very knowledgeable and explained everything so that I knew exactly what was wrong with my computer system. He called local stores to find the part that I needed and in my opinion went above and beyond for me!! He made sure the job was done and done right!! I will be calling him again in the future for any computer problems and you should too!!read moreread lessDylan B.×Dylan B.I would definitely recommend Al to anyone that needs computer tech support!! He was on time, figured out the issue right away, and knew exactly how to solve it. He was very knowledgeable and explained everything so that I knew exactly what was wrong with my computer system. He called local stores to find the part that I needed and in my opinion went above and beyond for me!! He made sure the job was done and done right!! I will be calling him again in the future for any computer problems and you should too!!Can not speak highly enough about Al. Totally consummate professional, exceptionally knowledgeable, and goes the "extra mile" in helping, suggesting, and providing over and above assistance one could asked for and expect. I would not hesitate to recommend Al to any one in need of any type of computer help.read moreread lessDaniel S.×Daniel S.Can not speak highly enough about Al. Totally consummate professional, exceptionally knowledgeable, and goes the "extra mile" in helping, suggesting, and providing over and above assistance one could asked for and expect. I would not hesitate to recommend Al to any one in need of any type of computer help.
- Al arrived right on time and got the problem fixed within an hour. He's a nice guy too!read moreread lessJames W.This is a first class operation. The owner is knowledgeable and efficient. I would highly recommend them for your computer repair needs.read moreread lessShannon H.Al came in a did a thorough diagnosis of my computer to ensure he knew exactly what the issue was. Once identifying the presence of a virus and pinpointing which virus it was, Al executed several different virus removal programs to ensure complete removal. I would recommend Al to anyone who is dealing with computer viruses.read moreread lessRob H.×Rob H.Al came in a did a thorough diagnosis of my computer to ensure he knew exactly what the issue was. Once identifying the presence of a virus and pinpointing which virus it was, Al executed several different virus removal programs to ensure complete removal. I would recommend Al to anyone who is dealing with computer viruses.
- Doug B.Charlie F.
I purchased a very nice Dell monitor online that I could not get to work using their directions (and I do have some smarts). I contacted Al who came and was able to successfully set up this monitor and do some other IT work. Al was very knowledgeable and professional as well as able to give me pointers on staying safe, etc while on the World Wide Web. Highly recommend Al and NC Computer Tech.
read moreread lessJudy W.×Judy W.I purchased a very nice Dell monitor online that I could not get to work using their directions (and I do have some smarts). I contacted Al who came and was able to successfully set up this monitor and do some other IT work. Al was very knowledgeable and professional as well as able to give me pointers on staying safe, etc while on the World Wide Web. Highly recommend Al and NC Computer Tech. - Al removed numerous viruses and malware, most of which I was not aware were even there. He visually inspected the hardware and noted that the motherboard was showing signs age that could indicate failure relatively soon. He noted that my hard drive was 10 years old and its performance had degraded over time. He made fixes to improve performance that he could given the hard drive problems. He made several suggestions including replacing the hard drive or a new computer given the potential problems with the motherboard.read moreread lessKeith B.×Keith B.Al removed numerous viruses and malware, most of which I was not aware were even there. He visually inspected the hardware and noted that the motherboard was showing signs age that could indicate failure relatively soon. He noted that my hard drive was 10 years old and its performance had degraded over time. He made fixes to improve performance that he could given the hard drive problems. He made several suggestions including replacing the hard drive or a new computer given the potential problems with the motherboard.
- Very knowledgeable and efficient. Al does great work at reasonable prices. Highly Recommendedread moreread lessJim S.Al is a great computer tech. He has trouble shooted my computer is many times .he has added things to it to make it better computer. he has problem solved all sorts of stuff. He even took one new computer I had and converted it from Windows to Linux so I had a different option besides windows. he can install extra programs that are not on there that you wouldn't think you could do but he did. He is very prompt and responsive to any questions and he comes over rather quickly when there is a problem and you need an answer quickly as well. He is very knowledgeable and a pleasant person to work with.read moreread lessmarianne t.×marianne t.Al is a great computer tech. He has trouble shooted my computer is many times .he has added things to it to make it better computer. he has problem solved all sorts of stuff. He even took one new computer I had and converted it from Windows to Linux so I had a different option besides windows. he can install extra programs that are not on there that you wouldn't think you could do but he did. He is very prompt and responsive to any questions and he comes over rather quickly when there is a problem and you need an answer quickly as well. He is very knowledgeable and a pleasant person to work with.
- Al did a great job providing evaluation and recommendations for our home computers. After months of frustration, I wanted to know what to update or replace to make the system functional for us. Al came to my home and got everything up to speed in a cost effective way. He also provided help by phone to help us get acclimated to the changes. I really appreciated his help!read moreread lessKatie P.×Katie P.Al did a great job providing evaluation and recommendations for our home computers. After months of frustration, I wanted to know what to update or replace to make the system functional for us. Al came to my home and got everything up to speed in a cost effective way. He also provided help by phone to help us get acclimated to the changes. I really appreciated his help!
- Had a problem with Thunderbird and what an update apparently did with the "address book". Mr. Williams came as planned, cleaned through the PC, changing a couple of options in Thunderbird so that it won't automatically upgrade in the future. He also found a number of programs running in the background that were of no interest to me and were slowing the computer down. Mr. Williams seemed to be a very personable person, explained what he was doing as he went along. I would certainly call him again if necessary!read moreread lessNorma S.×Norma S.Had a problem with Thunderbird and what an update apparently did with the "address book". Mr. Williams came as planned, cleaned through the PC, changing a couple of options in Thunderbird so that it won't automatically upgrade in the future. He also found a number of programs running in the background that were of no interest to me and were slowing the computer down. Mr. Williams seemed to be a very personable person, explained what he was doing as he went along. I would certainly call him again if necessary!
- I had an issue with my PC that I'd been working through for weeks with no success. I called in the morning and Al came out to my home office the same day. A few hours later Al was able to get my system back up and running with some additional setup and tips to keep it running better and prevent the problems I'd experienced. Would definitely recommend!read moreread lessMatt D.×Matt D.I had an issue with my PC that I'd been working through for weeks with no success. I called in the morning and Al came out to my home office the same day. A few hours later Al was able to get my system back up and running with some additional setup and tips to keep it running better and prevent the problems I'd experienced. Would definitely recommend!Al came to help me switch over from a Windows laptop to a MacBook Pro. He helped (and taught) me how to move around with all the icons, download software, to tell the difference in the type of programs/files, and move files from a USB drive to the mac. He was very knowledgeable and patient. You cannot go wrong!!read moreread lessBarbara H.×Barbara H.Al came to help me switch over from a Windows laptop to a MacBook Pro. He helped (and taught) me how to move around with all the icons, download software, to tell the difference in the type of programs/files, and move files from a USB drive to the mac. He was very knowledgeable and patient. You cannot go wrong!!Al came out to our office and set up a new network printer we had bought and fixed two old desktop computers that our employees were using. He also got our file shares to work properly within our network. Now we can share files across our internal network without having to use a cloud service or email to send files to other employees like we were doing before he showed up. Al was recommend to me by a friend of mine and I'm very happy I used him. He was polite, professional, and his rates were very reasonable for the amount of work he did. I will be calling him again.read moreread lessMarie B.×Marie B.Al came out to our office and set up a new network printer we had bought and fixed two old desktop computers that our employees were using. He also got our file shares to work properly within our network. Now we can share files across our internal network without having to use a cloud service or email to send files to other employees like we were doing before he showed up. Al was recommend to me by a friend of mine and I'm very happy I used him. He was polite, professional, and his rates were very reasonable for the amount of work he did. I will be calling him again.
- Al came on short notice and did a great job diagnosing the problem I was having and fixed it right away. I would highly reccomend his services. Ray Shedlickread moreread lessRay S.Al built the entire network for my business from the ground up and it's been running great since. I haven't had to have him come back to change or fix anything. I was very impressed with his work and I definitely will call him again if needed.read moreread lessTodd M.Al is a first rate computer wiz, and a kind and considerate tech-person. My husband and are are newbie users and when my husband got hit with a computer scam Al was willing to rearrange other appointments so he could come out quickly, because he heard the panic in my husbands voice! Al is very knowledgeable about many systems, programs and apps, he is thorough, and very willing to answer our questions! Plus he makes housecalls, and if it’s a complicated fix he is prompt in pickup and return. I highly recommend him.read moreread lessKathy R.×Kathy R.Al is a first rate computer wiz, and a kind and considerate tech-person. My husband and are are newbie users and when my husband got hit with a computer scam Al was willing to rearrange other appointments so he could come out quickly, because he heard the panic in my husbands voice! Al is very knowledgeable about many systems, programs and apps, he is thorough, and very willing to answer our questions! Plus he makes housecalls, and if it’s a complicated fix he is prompt in pickup and return. I highly recommend him.
- I would highly recommend NC Computer Tech. Al came out to our home and was able to quickly pinpoint the issue we were having with our wifi. I had gotten a quote from another company that had tried to sell me hundreds of dollars of new equipment, which I didn't need at all. I was very grateful to find an honest guy who knew what he was doing. He was also very responsive to texts and arrived on time.read moreread lessKim O.×Kim O.I would highly recommend NC Computer Tech. Al came out to our home and was able to quickly pinpoint the issue we were having with our wifi. I had gotten a quote from another company that had tried to sell me hundreds of dollars of new equipment, which I didn't need at all. I was very grateful to find an honest guy who knew what he was doing. He was also very responsive to texts and arrived on time.Barbara j.
- Wow! I found Al just searching the net. He came on time, fixed the issue in a timely manner, explained his fees so there were no hidden costs. And , even did a follow up call to be sure all was working properly. I would give him six stars if they had more!read moreread lessPaul B.
- I needed data recovered on a laptop HDD. I posted to Thumbtack and got a few email responses within the hour. Al also called that same night but I didn't speak with him until the next day. He told me what he felt he could do, when he would have the job done, and the cost. He had the recovery completed and data to me the next day and took time to explain things. I like his hussle and professionalism. I hope I never need to use him again but if I do I won't hesitate contacting him!read moreread lessVincent L.×Vincent L.I needed data recovered on a laptop HDD. I posted to Thumbtack and got a few email responses within the hour. Al also called that same night but I didn't speak with him until the next day. He told me what he felt he could do, when he would have the job done, and the cost. He had the recovery completed and data to me the next day and took time to explain things. I like his hussle and professionalism. I hope I never need to use him again but if I do I won't hesitate contacting him!Al Williams of NC Computer Tech has been to our house 3 times during the last 3 years. He responds quickly to a request for help and always shows up on time. Most times we call for a problem with one computer but by the time he is through he normally works on 2. He never makes you feel you are taking advantage or keeping him from his next appointment. He has been able to fix our problems with one visit.Al is easy to have in our house working. I would recommend him to anyone . Thanks for you work Al.read moreread lessJim J.×Jim J.Al Williams of NC Computer Tech has been to our house 3 times during the last 3 years. He responds quickly to a request for help and always shows up on time. Most times we call for a problem with one computer but by the time he is through he normally works on 2. He never makes you feel you are taking advantage or keeping him from his next appointment. He has been able to fix our problems with one visit.Al is easy to have in our house working. I would recommend him to anyone . Thanks for you work Al.
- Al helped me out with a damaged laptop. He was friendly, knowledgeable, professional, and got the job done well and quickly! I won't hesitate going to him again in the future with computer problems!read moreread lessAyla D.He helping me figure out if my motherboard was the cause of no audio or it was a bad driver or what not. He figured out it was my motherboard and that I firied it when I transfered it over to my new case. so now i get to upgrade :). nothing could have been better he was a outstanding computer tech and very nice.read moreread lessHogan H.×Hogan H.He helping me figure out if my motherboard was the cause of no audio or it was a bad driver or what not. He figured out it was my motherboard and that I firied it when I transfered it over to my new case. so now i get to upgrade :). nothing could have been better he was a outstanding computer tech and very nice.
- I called NC Computer Tech randomly from a Google search and I am so glad I did! I needed an upgrade to a laptop I had bought recently- new SSD and RAM. I had no idea which items to buy for the upgrade. Al offered his expert opinion as to which items were the best quality. He patiently waited while my items arrived, stopped by my house to pick everything up, and updated the laptop in less than 24 hours! I could not be more pleased with the quality of Al’s work, and his stellar customer service! He is also really nice and funny. If you are thinking about doing any work to your computer, definitely give Al a call! Highly recommend!read moreread lessDavid K.×David K.I called NC Computer Tech randomly from a Google search and I am so glad I did! I needed an upgrade to a laptop I had bought recently- new SSD and RAM. I had no idea which items to buy for the upgrade. Al offered his expert opinion as to which items were the best quality. He patiently waited while my items arrived, stopped by my house to pick everything up, and updated the laptop in less than 24 hours! I could not be more pleased with the quality of Al’s work, and his stellar customer service! He is also really nice and funny. If you are thinking about doing any work to your computer, definitely give Al a call! Highly recommend!Al helped me fix my laptop and got it back to me within 24 hours.Would highly recommend to.read moreread lessHailey W.
- I was very happy with this company and their punctuality and expertise in setting up my computer. Al was very professional and also helpful with my computer issues. I was confident with his knowledge and abilities.I highly recommend!read moreread lessSue A.Al has fixed several computers for me over the years and he has always done an excellent job. I have recommended him to a lot of people.read moreread lessDon B.