{"id":6247,"date":"2014-08-19T12:52:19","date_gmt":"2014-08-19T16:52:19","guid":{"rendered":"http:\/\/blog.nccomputertech.com\/?p=6247"},"modified":"2014-08-19T12:52:19","modified_gmt":"2014-08-19T16:52:19","slug":"microsoft-pulls-its-august-windows-update-after-users-report-crashes","status":"publish","type":"post","link":"https:\/\/nccomputertech.com\/techtalk\/2014\/08\/19\/microsoft-pulls-its-august-windows-update-after-users-report-crashes\/","title":{"rendered":"Microsoft pulls its August Windows update after users report crashes"},"content":{"rendered":"

\"\"<\/a><\/p>\n

Microsoft has pulled its August Update for Windows after users reported crashes and issues restarting their systems. The company is currently recommending users uninstall the update.<\/p>\n

Microsoft said that it discovered issues relating to four individual updates associated with the August Update: 2982791, 2970228, 2975719, and 297533. The updates addressed security and features, and began rolling out on August 2.<\/p>\n

Microsoft updated its security bulletin MS14-045 on Friday to warn users of issues associated with the updates. \u201cMicrosoft is investigating behavior associated with the installation of this update, and will update this bulletin when more information becomes available,\u201d the company wrote. \u201cMicrosoft recommends that customers uninstall this update. As an added precaution, Microsoft has removed the download links to the 2982791 security update.\u201d<\/p>\n

MS14-045 applies to Windows 7, Windows 8, and Windows 8.1, plus Windows Vista and Windows Server 2003.<\/p>\n

Specifically, Microsoft identified three known issues regarding the \u201cbehavior\u201d it had seen when users installed the update. First, fonts that are installed in a location other than the default fonts directory (%windir%\\fonts\\) cannot be changed when they are loaded into any active session, essentially locking them in. Second, fonts don\u2019t render correctly. The third issue is the most critical, however: Microsoft said that it is investigating reports that systems may crash with a \u201c0x50 Stop error message\u201d after the updates are installed.<\/p>\n

If you have downloaded the updates already, don\u2019t worry\u2014there is a fix, but it will also require a bit of tinkering with the registry file. The same security bulletin details the steps you\u2019ll need to take: You\u2019ll need to enter the Windows Recovery Environment, delete the fntcache.dat file, reboot, export the file, delete the file again, uninstall the updates, reboot, and reimport the font file. (Be sure to use the linked support document above as your guide.)<\/p>\n

InfoWorld noted earlier this week that several users had complained of problems associated with the update, and that a user had discovered how to fix the font problem.<\/p>\n

Before this month, Microsoft had periodically issued major software updates, such as Windows 8.1, providing significant feature upgrades to its operating system. In August, however, it moved away from that practice, and now pairs a smaller number of feature enhancements in conjunction with its monthly security updates. All of this was rolled up into the now-problematic August Update.<\/p>\n

Microsoft also issued a hotfix to all major versions of Internet Explorer on Friday, a patch that was unrelated to the Windows update recall. That patch solved issues with Microsoft’s browser after multiple dialog windows would cause it to slow down or halt.<\/p>\n

via Microsoft pulls its August Windows update after users report crashes | PCWorld<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

Microsoft has pulled its August Update for Windows after users reported crashes and issues restarting their systems. The company is […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[5,11],"tags":[236,1133],"class_list":["post-6247","post","type-post","status-publish","format-standard","hentry","category-microsoft","category-windows","tag-crashes","tag-updates"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/papNkV-1CL","jetpack-related-posts":[{"id":6416,"url":"https:\/\/nccomputertech.com\/techtalk\/2014\/09\/09\/microsoft-re-releases-withdrawn-updates\/","url_meta":{"origin":6247,"position":0},"title":"Microsoft re-releases withdrawn updates","author":"NCCT","date":"September 9, 2014","format":false,"excerpt":"Microsoft has re-released the remaining August updates that the company had withdrawn. All three were non-security updates. They had already re-released one security update last week. The three updates are: August 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (KB2975719) August 2014 update rollup\u2026","rel":"","context":"In "Microsoft"","block_context":{"text":"Microsoft","link":"https:\/\/nccomputertech.com\/techtalk\/category\/microsoft\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":5545,"url":"https:\/\/nccomputertech.com\/techtalk\/2014\/05\/14\/microsoft-extends-windows-8-1-update-deadline\/","url_meta":{"origin":6247,"position":1},"title":"Microsoft extends Windows 8.1 Update deadline","author":"NCCT","date":"May 14, 2014","format":false,"excerpt":"When Microsoft launched Windows 8.1 Update last month, the company noted that current Windows 8.1 users would need to download and install the update by May 13 (tomorrow) in order to be eligible to receive future patches. Unfortunately, a number of Windows 8.1 users ran into issues almost immediately while\u2026","rel":"","context":"In "Microsoft"","block_context":{"text":"Microsoft","link":"https:\/\/nccomputertech.com\/techtalk\/category\/microsoft\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":8606,"url":"https:\/\/nccomputertech.com\/techtalk\/2015\/09\/11\/didnt-ask-for-windows-10-your-pc-may-have-downloaded-it-anyway-pcworld\/","url_meta":{"origin":6247,"position":2},"title":"Didn\u2019t ask for Windows 10? Your PC may have downloaded it anyway","author":"NCCT","date":"September 11, 2015","format":false,"excerpt":"Whether you want Windows 10 or not, Microsoft says it may download the files to your PC regardless. In a statement to the Inquirer, Microsoft confirmed that it automatically downloads Windows 10 installation files on eligible PCs, provided automatic updates are enabled through Windows Update. The download occurs even if\u2026","rel":"","context":"In "Microsoft"","block_context":{"text":"Microsoft","link":"https:\/\/nccomputertech.com\/techtalk\/category\/microsoft\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":6254,"url":"https:\/\/nccomputertech.com\/techtalk\/2014\/08\/20\/internet-explorer-running-slow-dialog-boxes-could-be-at-fault\/","url_meta":{"origin":6247,"position":3},"title":"Internet Explorer running slow? Dialog boxes could be at fault","author":"NCCT","date":"August 20, 2014","format":false,"excerpt":"If you\u2019ve noticed Internet Explorer running slowly lately\u2014or just halting altogether\u2014here\u2019s one possible cause: dialog boxes. On Friday, the same day that Microsoft recommended users download the latest updates for Windows 7 and 8, Microsoft issued a hotfix for Internet Explorer. According to a support article issued Friday, \"web applications\u2026","rel":"","context":"In "Microsoft"","block_context":{"text":"Microsoft","link":"https:\/\/nccomputertech.com\/techtalk\/category\/microsoft\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":6231,"url":"https:\/\/nccomputertech.com\/techtalk\/2014\/08\/11\/microsoft-to-issue-many-windows-patches\/","url_meta":{"origin":6247,"position":4},"title":"Microsoft to issue many Windows patches","author":"NCCT","date":"August 11, 2014","format":false,"excerpt":"Microsoft has released their advance notification for the August 2014 Patch Tuesday updates. There will be a total of nine updates issued next Tuesday, August 12, two of them rated critical. The two critical bugs affect Windows and Internet Explorer. The critical Windows update affects only business and professional editions\u2026","rel":"","context":"In "Microsoft"","block_context":{"text":"Microsoft","link":"https:\/\/nccomputertech.com\/techtalk\/category\/microsoft\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":8552,"url":"https:\/\/nccomputertech.com\/techtalk\/2015\/08\/12\/microsoft-rolls-out-second-cumulative-update-for-windows-10\/","url_meta":{"origin":6247,"position":5},"title":"Microsoft rolls out second cumulative update for Windows 10","author":"NCCT","date":"August 12, 2015","format":false,"excerpt":"Less than a week after Microsoft released the first cumulative update to Windows 10, they have pushed out another cumulative release via Windows Update. At this time, it is not known what this release includes - but many users will be hoping that it contains a fix for issues that\u2026","rel":"","context":"In "Microsoft"","block_context":{"text":"Microsoft","link":"https:\/\/nccomputertech.com\/techtalk\/category\/microsoft\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/nccomputertech.com\/techtalk\/wp-json\/wp\/v2\/posts\/6247","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nccomputertech.com\/techtalk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/nccomputertech.com\/techtalk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/nccomputertech.com\/techtalk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/nccomputertech.com\/techtalk\/wp-json\/wp\/v2\/comments?post=6247"}],"version-history":[{"count":0,"href":"https:\/\/nccomputertech.com\/techtalk\/wp-json\/wp\/v2\/posts\/6247\/revisions"}],"wp:attachment":[{"href":"https:\/\/nccomputertech.com\/techtalk\/wp-json\/wp\/v2\/media?parent=6247"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/nccomputertech.com\/techtalk\/wp-json\/wp\/v2\/categories?post=6247"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/nccomputertech.com\/techtalk\/wp-json\/wp\/v2\/tags?post=6247"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}